Logitech A-00064 Computer Headset: Inconclusive

[fixitclinic]

At Virtual Fixit Clinic 553 2020-05-17 Boulder Colorado US we saw Rosalie from Belgium's Logitech A-00064 Computer Headset

Bruxelles Belgium: Headset Logitech A-00064 Suddenly, during a call, the speaker started making noise and than stopped working.  So probably it's a bad contact. The audio is still working fine. I only checked to be sure that it's not a 'software ' issue: I checked if the speaker settings on my computer were ok, if my browser / video call system had access to the microphone, tried to use it in different types of video calls (but it didn't).

(Video here: https://youtu.be/lOSxzGATkTg?t=1352 , breakout room video unavailable)

Fixit Coach Jim from Boulder Colorado was in Rosalie's breakout room and reports:

From: Jim
Date: Tue, May 19, 2020 at 4:49 PM
Subject: Re: Fixit follow up

Not really, she did not have tools to take it apart, and we just asked
her to run a couple of tests which pinpointed a loose or broken
connection inside the headset.  We weren't all in agreement about that
either.  She said she had a friend with a multimeter and screwdrivers
(she didn't have those either) and a soldering iron who would take what
we suggested and see if he could find the fault.

Jim