At Virtual Fixit Clinic 558 from Lawrence Berkeley National Lab (LBNL) on 2020-08-01 we saw:
-Kim From Boulder Colorado US: Salt lamp Crystal Salt Lamp 1000 Series 2014 It is not lighting up when I turn it on with the dimmer dial. I already changed the bulb, thinking that it was just a burnt out bulb, but it will still not light up. Changing the bulb, otherwise, I have not known where to begin.
https://youtu.be/3qYnN5PLvg8?t=20
Kim emailed today:
Subject: Thank you!!!!
Date: September 21, 2020 at 5:22:23 PM PDT
To: Fixit Clinic
Hello Fixit Clinic Folks,
I attended your clinic on August 29th. I am the one with the salt lamp dimmer that was broken. I am writing to tell you that I received my new dimmer today and put it together. It is working!!!! Thank you so much for your help with this. Really appreciate it! I believe it was Frank that was helping out the lamp crew that day. Please pass along a big thank you from salt lamp Kim. Warmly, ~Kim