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Twyla Plack

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Aug 2, 2024, 10:58:43 AM8/2/24
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All I get is the message "We're unable to connect you to Netflix. Please try again later (ATV-ui62)". I don't even get to the logon screen. The DNS on the ATV is set to automatic, I've even tried hard-wiring it from the router but the same error message. I'm using a VPN to connect to Netflix as I work in Saudi Arabia. I've also tried changing the regions between Saudi Arabia-UK-USA but still nothing. When I connect to Netflix on my iMac there is no problem, it works perfectly.

I have the same issue, but I'm not using a VPN. I can also watch netflix on my Macbook Pro or on my iPad Air. If I try to Airplay netflix from my iPad to the AppleTV (2d gen) it will pop up a message saying an error has occurred, I can though, Airplay through my Macbook but only because I'm using the browser to stream the Netflix content.

We're glad you are here so we can best assist you. To use casting, the supported app must be installed on your mobile device and Roku TV. You must also connect your phone or tablet to the same wireless network as your Roku device. You can do this wirelessly with supported apps like YouTube and Netflix by opening the casting icon on the mobile device on your phone or tablet and selecting your Roku device.

I have never been able to use Android's native cast (Cast Connect) to cast through my Roku devices. Some of my previous Android phones were able to use Google Cast to cast some content (ie. Youtube, Netflix, etc-- that symbol that allowed user to cast to TV from within the opened app.)

I just use third party casting apps now when needing to cast content from my Android mobile devices to the Roku device. My personal preference is Web Video Caster (WVC), but others like Castify and Tubio work fine also.

With all the above, you install the app on your mobile device or phone (all can be found in the Play Store), and then you install a companion receiver on your Roku device. (all found in the Roku Channel Store).

The apps mentioned above are free (with ads on phone), and all offer paid features also. WVC is a one-time purchase of $3 or $4 for an ad-free full featured lifetime use, but the free version works perfectly fine. (a few additional features with the paid version).

Is there a way to cast from my mobile device to my Roku tv using Androids screen cast feature or if I'm in a mobile app for which an equivalent app is unavailable on Roku tv? I've been able to do these functions on my Android TV.

You can of course cast to your Roku TV what you are already watching on your mobile device. To use casting, the supported app must be installed on both your mobile device and your Roku streaming device. You must also make sure to connect your phone or tablet to the same wireless network as your Roku device.

You can do this wirelessly with supported apps like YouTube and Netflix by opening the casting icon on a mobile device on your phone or tablet and selecting your Roku device. The channel will launch automatically on your Roku device and playback will begin.

If you are unable to cast Netflix from your phone to your Roku TV even though you have downloaded the Netflix app on both devices and they are connected to the same Wi-Fi network, there are a few things you can try:

Note: The Screen Cast icon may be located in different locations depending on your Android phone model and version of Android. If you can't find it in the Quick Settings panel, try searching for it in the Settings app. Additionally, not all Android phones support screen casting, so make sure your device is compatible before attempting to cast.

Apparently this is an ongoing problem when attempting to register for an account with Netflix. When reaching the credit card stage, step 3 I believe, being turned away with the notice: "Sorry, but we are unable to complete the sign-up process now. Please try again later." Elsewhere the solution mentions faulty response to the card used or the bank behind that card. In my case I attempted to use cards from two different banks, one here in AU and the other on a US bank... and even offered to pay via PayPal... to no avail. Why? Does Netflix not want my business? Is this something personal? Is there another choice for the same service Netflix offers?

I called to Netflix support team and they give a solution and it worked great, I could move from Paypal to Debit card , I was unable due a message in a Yellow box saying that wasnt possible the sign up procces . On the phone you should say them you want to erase the paypal option from your account , then they will stop your memebership, try you to log off, the solution that technical support gave me was , not the click on the "Log in " option ( Never click on the resume membership , it will head you to the kind of glitch) , instead you must click on the option " Join free for a month " then when the page requiere your mail and pass just put the email and pass that you have been using normally for your netflix account , next step is choose your plan and fill your payment option . I had been talking for almost an hour with technical support and finally the gave me a solution . Hope it works for you .

I was stuck at the payment (step 3) option too. I managed to go back to the Netflix home page and view my account settings since I was partially set up. I was hoping to input my credit card there. When I filled in my phone number, Netflix said it had texted me a confirmation code and to enter it. It's been 2+ hours and I have not received any text. I also tried the option of having Netflix call me with the code to activate my account. I got a message saying it had called, yet no calls came to my phone and it has been 2+ hours.

I stayed on the phone with my credit card company while entering my payment information. They keep telling me no transaction is coming thru on their end, even when they check the declined transactions. It' s just not appearing.

I logged out of Netflix on all devices (computers, firestick, tv, etc.) and then waited 3 MONTHS. Then I tried again and my credit card payment went through. Mind you I had also done this at least once in the past and it had not gone through then. I can only guess that they let a % of new credit card subscriptions in a month and then try to make everyone else buy their Netflix gift card by saying their credit card transactions won't go through. If weren't for specific shows that are only on Netflix, I would refuse to do business with them. I am still dissatisfied what I went through to sign up. It does feel dishonest, and I am weary about what's going to happen when I have to update my credit card for payment.

I too had the same issue when I try to set up the Netflix account with my yahoo email address. When I happened to select the payment method it kept on givining the above error message in a yellow box for both visa and paypal options.

Hi, I have just called Sky Custoner Service and was told that Netflix are aware of the problem and will be offering compensation to affected customers and that the issue was a problem with Netflix, not Sky. They were unable to tell me how Netflix would be aware which customers are experiencing the problem and how/when they will compensate.

I myself do think its a netflix issue since i do recall them changing their system to stop MULTI sharing. But this shouldnt be an issue with sky users at all and it seems to coincide with that change that was also around the time. Multi PW sharing was also on the news with some other streamign services thinkign of taking it up since netflix showed a massive increase. However this is for subscription based seperate, so maybe sky also got hit with blockages (which is still also going on) and yes all fix's did not work though the one of logging out of netflix did last liek a week before it came back (after several power cuts) which is bloody annoying. Not goign to try any more fix attempts as they dont work, and not worth teh messing about.

What about all the older users who are already hard pressed with keeping up and still not fully usage (my mother for 1)this just confuse's her like hell. We got netflix and paramount+ free with our skyQ service and package. Paramount+ no problems, dad has amazon prime and that has no issues (i just dont like their service its all adds), we pay for appleTV+ right now but this could get cancelled at any time. Best one right now is disney+, gotta still watch teh new indiana jones movie on there and i think friday see's the new percy jackson and teh olympions series start up.

We have been experiencing problems with the Netflix connection for months now. Some days ii works and others we have no connection. the red circle appears without reason. We have tried all the recommended fixes and some solve the issue temporarily. Fed up with the all whole matter.I spoke to a Sky Representative yesterday. He informed me that some customers, but not all, were having problems with the netflix. That fact made it more difficult as only some customers were having this problem He believed that someone from Sky were in communication with Netflix about resolving the matter and some compensation, which in itself was difficult as it would not apply to all customers. He asked if we were VIP customers, which we are have been with sky for over 4 years. This has been going on long enough an absolute shambles

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