Wrong prescription?

[notemily]

I ordered from two sites, Coastal and Goggles4u. They both arrived
this week (still waiting on another order from 39 Dollar Glasses that
apparently "failed final inspection" and is being re-made). I put in
the same prescription numbers for both orders, but I can definitely
see better out of the Goggles4u ones than the Coastal ones. It's a
small difference but it is noticeable to me.

Is there anywhere that can check them with a lensometer to verify the
prescription? If I walk into a VisionWorks or whatever will they do it
for me? I've heard mixed things about Coastal's customer service, so
if I'm going to open up a complaint I'd like to have some numbers to
back me up. Any advice would be appreciated.

Sophie

[Debbie Skolnik]

I would suggest having your eye doctor check the prescription in the glasses you don't think are correct.  I had glasses from 39 Dollar Glasses that were not correct.  I took the glasses to Visionworks, and was told that the prescription was off.  39 Dollar Glasses wanted the eye doctor's reading, not the glasses provider's reading.

Good luck!

Debbie

[notemily]

An update on this situation: I went to the eyeglass store located in
my ophthalmologist's building, and asked the guy there to verify the
prescription. Before he would do so, he apparently felt a need to give
me a lecture about buying glasses online and how they can't REALLY get
the measurements right the way a brick-and-mortar store can. I was
sitting there rolling my eyes. Finally he measured the prescription
and said that the strength was right, but "that's only ONE of the
measurements that goes into making a QUALITY pair of glasses." Well,
not everyone can afford such "quality," dude. I got out of there
without asking him to verify PD or anything like that because he was
being obnoxious and I didn't want to spend any more time with him.

However, since the prescription strength is technically correct, I'm
sort of out of options here. Coastal won't re-make the lenses if
there's no verifiable problem with them, but I can tell there's
something not quite right. I'm thinking of just sending them somewhere
else to be re-lensed, but I'm wary about that because they're designer
frames that I got on super sale and would be very expensive to replace
if the re-lensing place "lost" them. I wish I could go somewhere where
I could actually get some help figuring out what was wrong with the
lenses instead of a lecture.

Anyone have re-lensing experiences to share?

Sophie