Walmart tried to refuse to give PD

[fran]

took my son into Walmart today for an eye exam. Requested the PD
afterward when we were looking at frames. Refused to give it to me
even if we bought glasses. Stated, "it's a liability issue". When
they measured his PD, I could read it from the machine and the guy did
evntually confirm it but would only do so after we had bought frames.
I'll never buy glasses there again.

[powrwrap]

Wow, "a liability issue"--this would have pushed my button. I would
have asked for a full explanation of that B.S.

Where are you located? What city/state?

I guess the lesson from now on would be to ask prior to the eye test,
"will I be getting my PD measurement?" If they say no, I'd walk away.

[jlcinc]

I'm in Toronto and went to WallMart and they said they would give my
PD but they had a $25.00 fee after my $70 eye exam. I measured my own
and bought 3 pairs from Zenni Optical because I didn't want to spend
to much until I was sure my PD was correct. 2 weeks now and all I can
say is that the glasses are great. I just ordered 3 more pairs. The
first 3 came via FedEx in ten days so I am waiting for the next 3
pairs, wow 6 pairs of glasses including 1 pair of sunglasses and with
two delivery charges the total was $106.00.

John

[RedStickHam]

I asked for it after my exam as well and was told "I'm not allowed to
give you that." I didn't push the issue since I already had it from
another optometrist as I went to WalMart for a second opinion because
that optometrist messed up my wife's prescription so badly it wasn't
even funny.

The first optometrist's office had a printed tape from the machine
that did the air puff and that said 62, and I had measured my own
using a printed ruler from a glasses site and got 63. When the staff
measured me with a ruler, they gave me 59/56, so I'm not sure who is
right. Even though they had several pupillary distance readers, they
said the batteries were dead in all of them so they had to measure
with a ruler. I have used 62 and 63 and they both seem to be fine.

Someone on the blog listed pdruler.com as selling what they call the
"perfect PD ruler," so I've ordered one. It's costing me around $9
with shipping(the shipping is twice the price of the ruler), but I'd
like to know for sure what my PD is, and what I save with online
glasses more than pays for it.

RedStickham

> > I'll never buy glasses there again.- Hide quoted text -
>
> - Show quoted text -

[da]

> I'm in Toronto and went to WallMart and they said they would give my
> PD but they had a $25.00 fee after my $70 eye exam.

When I did the prescription at WalMart, they explained that the PD is
dependent on the particular glass frame and lenses.

So, yea, seems like WalMart opticians are trained to avoid giving it
out.

No one ever said WalMart is a good company. ;)

Unfortunately, I wasn't able to measure my own PD correctly and/or
EyeBuyDirect is just a bit careless and I couldn't use the glasses I
got from them. I have a hunch it may be due to the fact that my nose
isn't centered ;)

-DA

[Chuck Knight]

It depends on the location, and the individual person, as to the availability of the PD.  I'm a southern boy, and can turn on the old southern charm...I get the PD every time.  Some others are not so lucky.

In some states, and I believe in at least one province in Canada, the PD is a mandated part of the prescription.  Everywhere else it's a crap shoot.

Check the list archives for the details.

     -- Chuck Knight

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[fran]

yes, I'll definitely be asking first from now on, especially since I'm
assuming it will change as my son is growing rapidly.

We're in Albany, NY.

[RedStickHam]

On Aug 27, 1:27 pm, fran <abmitc...@gmail.com> wrote:

We were able to get the PD from a WalMart but now we suspect it isn't
right. My wife tried to get glasses made at WalMart, but they only
offer lenses up to 1.67 index and she wanted 1.74 index. They used
one of those PD readers that is like a pair of binoculars or something
like that. They gave her 29.5 in one eye, 32.5 in the other, total
62. I measured her PD with a ruler and got 59, which made more sense
to me than what WalMart gave her, but with her correction, she went
with what the machine gave her. She had a pair made using that PD and
now she has some vision issues in the eye with the higher number. If
she shifts the glasses a little, the problem goes away so it looks
like they gave her a bad PD.

I think the lady who read the PD wasn't sure what she was doing. I
think she was a trainee because another employee was instructing her.
Since our regular optician retired due to health reasons, we were in
search of an alternative for her. My prescription is fairly weak(-3.5
is my highest correction) so online buying may have been a good option
for me, but she's a -11 and I recommended onilne for her only as a
last resort if she couldn't find the lenses she wanted to get locally
at a price that wasn't too expensive. We found SimplyEyeglasses.com
and had them relens a frame she already had and although they did a
good job and weren't too expensive, the PD is a problem.

Online glasses buying has its pitfalls I guess.

RedStickHam

[Easter Cat]

I wouldn't have bothered buying glasses from them. I would've told
them that I won't buy glasses from anyone who won't give me the PD.
It's my money and if I I'm going to buy from a place as awful as Wal
Mart, then they better give me the PD.
I got my PD from my optometrist. One of the first things I asked was
whether they'd do the PD. If they had said no, I'd have walked out.