Failed to find the root item "/"

[Dave Brooks]

Hi,

(I realise before I type this that probably we have a Sitecore issue not a Glass issue... but our system is built around Glass and the exception is being thrown when we call a Glass method so I'm hoping you can shed some light on it in the first instance. I'll then raise a ticket with Sitecore)

We are importing data into Sitecore and I've just tweaked the importer so instead of using SecurityDisabler it now uses Sitecore.Security.Accounts.UserSwitcher to import the data as a real user with the appropriate security permissions.

Creating items works fine, but when updating existing items, this line throws an exception:

    _sitecoreService.Save(existingEntity);

As well as throwing an exception, it appears to also save the data to Sitecore. The error message we are seeing is:

    An instance of Sitecore.Data.Items.Item was null. Additional information: Failed to find the root item "/".

The user has read access everywhere and should have write access everywhere it needs to have it, so the message is a bit meaningless to me.

Can anyone give me any advice?

Thanks in advance for your help!

Regards

David

[Tom Underhill]

I realise it's been a while, but did you find a solution to this issue? Seeing the same thing.

[Thomas W.]

me the same.Any solutions.

[Thomas W.]

FYI. I solved it by enabling viewstate again in the web.config:

<pages validateRequest="false" controlRenderingCompatibilityVersion="4.0" enableViewState="true">