Help system not working

[Jim S.]

I recently installed git-for-windows 2.45.2. On other machines I've used, commands like "git help git" would open a web browser window and display the web page.

In this install, "git help" and "git help -a" work, but getting help on any command just goes back to the prompt after about half a second.

I've uninstalled and reinstalled GfW once already.

I guess the help system didn't configure correctly, so I'm wondering if I need to try to configure it manually, and what steps I should take.

TIA,

Jim S.

[Konstantin Khomoutov]

If on that system you type

assoc .html

in a console window, what does it print?

Does it match the output on the systems on which Git's help system works
correctly?

Note that it should print something like

.html=htmlfile

and then the next step should be typing

ftype htmlfile

which should print the command to open files of the specified type.

IOW, the Git help system is supposed to open a web browser on an appropriate
HTML file bundled with Git-for-Windows, and it appears like it tries but
something goes wrong. Opening files on Windows is done in two steps: first,
the sytem figures out the so-called "association" which binds a "file type"
to the file's extension (that part after, and including, the final dot in the
name). The file type is then used to look up a command to invoke. The two
tools mentioned above allow figuring out what happens when the system tries to
open an HTML file.

[Lina Harry]

It seems like your Git installation isn't correctly configured to display help pages in the browser as it did on other machines. Here are a few steps to try to resolve this issue:

1. Check the Help Browser Configuration: Git for Windows uses a default web browser to display help pages. If this functionality is not working, it might be due to missing or incorrect settings. You can check the Git configuration for the help system by running:

   bash

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   git config --global help.autocorrect 1

   Also, verify if Git is set to use an external browser for help:

   bash

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   git config --global help.viewer "browser"

2. Reinstall Git for Windows: Since you’ve already uninstalled and reinstalled Git, make sure that you are downloading the correct version from the official Git website. Sometimes, during installation, certain features might be skipped. When reinstalling, make sure you select the option to associate Git with your terminal (Git Bash or Command Prompt) and set up a default browser for help documentation.

3. Verify Your Web Browser Setup: If Git for Windows fails to open a browser, ensure that your default web browser is correctly configured and operational. Try manually opening a web page in your browser to check for any browser-related issues.

4. Check for Permissions or Antivirus Issues: Occasionally, antivirus software or strict firewall rules can block Git from launching external applications like browsers. Make sure that no software is interfering with Git’s ability to open the browser.

5. Access Help via Terminal: If browser-based help still isn’t working, you can access the manual pages directly in the terminal:

   bash

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   git help <command>

   This will display the help directly in the terminal window, but it won't open in your browser.

If the issue persists, you may want to visit the Git forums or documentation for additional troubleshooting steps.

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