HelloI recently purchased an RX-580 4GB (Sapphire Nitro+). Previously I had a GTX 1050Ti, no other hardware has changed apart from a RAM upgrade. When replacing my graphics card, I made sure to DDU it first, but since this problem has been persisting I've done a full reinstallation of Windows and yet it still occurs.
The problem is, during games one of two things will happen, typically after 20-60 minutes - either the game will just crash to desktop (and the bug reporter will come up if it has one, interestingly), or in the worst cases - but significantly rarer - the entire system will hard lock, the monitor will lose signal and a power button reset will have to occur.
I have tried a lot, now my CPU is overclocked to 4GHz (Ryzen 3 1200) but it's been like that since the day I got it back in August 2017 and shows no errors in synthetics (Prime95, IntelBurnTest) or games. I have extensively tested my RAM with benchmark applications, the windows memory checking tool, and passmarks memtest tool, and there are no errors there. I even disabled XMP (3000MHz 15-15-15-35) and ran it at the standard JEDEC rate of 2133MHz, and these crashes still occured, plus I've had no errors in any intensive programs that would be typical of RAM.
For the card itself, I've tried a ton of different drivers and none of it makes a difference, I'm currently on 19.1.2. (I just bought the Resident Evil 2 remake), I have the power limit set to +50%, I've tried undervolting, and overvolting. The games I typically play are Civ VI, Insurgency Sandstorm, Project Cars 2, TES Skyrim Special Edition, MGSV:TPP.
My thoughts at the moment are that it's a VRAM issue, as very occasionally when booting, a grid of multicoloured (like noise) squares will appear on the screen in a checkerboard formation followed by a system hard lock, however, this only happens a) exclusively at startup and b) only after logging in to windows, I can wait for a million years on the login screen and do stuff, but nothing happens. I've done a ton of different VRAM tests, both dedicated utilities (memtestCL, Video Memory stress Test v1.7, MSI Kombustor artifact checker, OCCT artifact checker), and benchmarks (FurMark (with 8X MSAA), kombustor, Heaven, Superposition) yet not once has a crash ever happened, and I've let some of these run for an hour or more. It seems to only be when playing a game.
I also thought it could be my PSU, it's a 450W SuperFlower Golden Green HX, but I doubt it is this, as even with a +50% power limit the RX-580 can only use under the worst possible scenario (i.e. furmark) 260W, and my CPU under its worst condition (a R3-1200 at 4GHz @ 1.45v) can only use 100W. Neither component is ever near their limit, especially at the same time, and I did stress them both at their worst cases and it didn't crash, and this PSU gave no problems to the build with the 1050Ti.
In terms of temperatures, there is nothing wrong. My CPU under the heaviest loads (p95 and IntelBurnTest) maxes out at around 60-70C, and stays in the low 50s during games, my motherboard VRM stays in the 50s, and the card under a furmark load tops out at about 75C, lower in games.
I can't say for other cards, but on my Sapphire Nitro+ RX 580, the VRAM voltage (the IMC anyway, it's at the bottom in the global wattman settings) was too low for the stock 2000MHz clock. I increased it slightly and haven't experienced a single glitch, crash, freeze or anything negative. I even got it to run fine at 2250MHz (9GT/s). Hope it helps.
Exactly the same issue here. I've decided to buy AMD products Ryzen 5 Asus RX 580 and etc. There is almost no matter which game I will run, still crashed tried with Civ VI and etc. and approx 10-15 min playtime and it's crashing. The only game I can play now on my PC is Anno 1404 but for not more than 3h because guess what?... it's crashing as well. still, 3h is much time comparing to all games I have installed.
Hello. Glad to hear that you managed to solve the issue. I just purchased the same card and facing the exact same problems you mentioned. Could you please provide the information about you overclocking? How much voltage did u increse? a screenshot would be a great help Looking forward for your precious reply.
In January 2019 I purchased a new MSI RX580 8g GAMING X. I experienced exactly the same issues as Paggerchef has indicated above. However, I have been unable to resolve the constant crashing issue, in game, as above. The crosshatch pattern referenced has been substantially reduced by updating drivers but, still, the crashes occur, they are graphics 'crashes' sometimes allowing a reload and run the game and sometime requiring reboot. An endless string of problems. Finally after 16 months of suffering with this card I concluded it was defective. Other online gamers I play with routinely also running variations of the RX580 with the game SCUM in 'Epic' settings convinced me that the card, unless defective was a good card. Yesterday, May 14 2020, I installed a new MSI RX580 8gb Gaming X installed new drivers (Radeon software) and... crosshatching has not yet reappeared but the game crashes in exactly the same manner as before. In the game, SCUM problems occur in the same areas of the game's map consistantly. I need a solution as, it appears, I am not the only one with this issue. I am on a very tight fixed income and cannot purchase a different card. I will go back to nvidea (the 580 was my first amd gpu). My original 580 runs Battlefield 5 and PUBG without similar failures. FWIW
I am using the latest drivers from amd website the only controls I have changed is the fan speed to give it extra cooling. I have tried all the different settings I can I have run it at factory settings I have under clock the card over clocked and it does not make any difference to game crashing. Last night I even put in my old graphics card and ran the game it ran it on low settings but it ran it without crashing so I can only assume there is a issue with the card or drivers. I have a friend who has a gtx 1650 super who said he will drop it me off to see if the game runs with that. if the system runs the game with that fine it will prove it is the card/drivers
I had the same issue games would crash after 30 minutes or switching scenery or a green flickering screen. Turned out that the factory settings for my RX580 it was OVERCLOCKED. What helped me was the following:
Thank You. My card was overclocked by default and keeps crashing anytime I use it for VR using my Samsung Odyssey. I've scaled things back as you suggested and things seem to be working. Fingers crossed.
I used to have another way to solve this problem I recently purchased a msi rx 580 gaming x 4gb video card on Avito and when a lady came and changed my old video card to it, I demolished the driver through the ddu program and installed the latest driver version 21.5.1 and downloaded a couple of games and launched metro exodus twisted almost everything to the maximum and started to play and after 10 minutes the driver falls off the black screen tried again to start the same only after 5 minutes okay useful to configure the driver did not help as before the driver dump I thought that the video card had already started another warframe game there he also unscrewed everything to the maximum in full hd resolution, everything is stable, the video card is half-loaded and everything works stably, I play for an hour, then I clamp it down during the game alt + r and everything freezes and the video driver falls off, and then I realized that the amd was messed up with the overlay of my driver, although before that the gtx 750 ti melted with their proprietary utility and I used it and worked stably, but then Sneti decided not to driver and reinstall only the bare driver without all this crap and you know what helped launched metro exodus and started playing proshol until the Caspian desert everything works stably does not crash in 2 days the whole game proshol without dls and no AMD please fix this problem in the full driver
When I boot from a shutdown PC it turns on, POSTS then goes past windows Windows 10 boot logo but then immediately goes to a flashing white screen. The white screen seems to have like black artifacts to it sometimes and just flashes from black constantly, however through all this i can still move the mouse around and see the cursor as it it is. To fix the issue I have to hard restart the PC using the small reset button on the PC case next to Power button, when I do this the computer just comes on normally and the picture on screen is perfectly fine. This has only started happening for the last week or so, before that its been like a year and a half and my PC has been fine.
The most recent time I had the issue the screen was flashing white for a little then stopped flashing and stayed white but had these faint grey squares everywhere on the screen all while I can still move the cursor around.
I just had the same thing happen to me this morning upon booting up my PC, where one of my 2 monitors was flashing white (slowly like a strobe light). I saw it was because of a driver that failed to load. I restarted my PC and it fixed itself.
Yes same thing since doing a clean install on a new skylake processor, new hard drive, a new asus motherboard, with an older gtx 780 ti card. I had the latest win 10 driver loaded at the very beginning. Doing a hard reset re-boots pc and everything is fine again. Probably a driver issue that will be sorted out with future updates from nvidia and/or microsoft. I will post again if it keeps happening but happening too rarely to worry too much about at the moment,
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