suriyan kathiravan
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to gimstouch, gimstouch
Dear All,
Employee "A" in a company walked up to his manager and asked what my
job is for the day?
• The manager took "A" to the bank of a river and asked him to cross
the river and reach the other side of the bank.
• "A" completed this task successfully and reported back to the
manager about the completion of the task assigned. The manager smiled
and said "GOOD JOB"
• Next day Employee "B" reported to the same manager and asked him the
job for the day. The manager assigned the same task as above to this
person also.
• The Employee "B' before starting the task saw Employee "C"
struggling in the river to reach the other side of the bank. He
realized "C" has the same task.
• Now "B" not only crossed the river but also helped "C" to cross the river.
• "B" reported back to the manager and the manager smiled and said
"VERY GOOD JOB"
The following day Employee "Q" reported to the same manager and asked
him the job for the day. The manager assigned the same task again.
• Employee "Q" before starting the work did some home work and
realized "A", "B" & "C" all has done this task before. He met them and
understood how they performed.
• He realized that there is a need for a guide and training for doing this task.
• He sat first and wrote down the procedure for crossing the river, he
documented the common mistakes people made, and tricks to do the task
efficiently and effortlessly.
• Using the methodology he had written down he crossed the river and
reported back to the manager along with documented procedure and
training material.
• The manger said "Q" you have done an "EXCELLENT JOB".
The following day Employee "O' reported to the manager and asked him
the job for the day. The manager assigned the same task again.
"O" studied the procedure written down by "Q" and sat and thought
about the whole task.
He realized company is spending lot of money in getting this task
completed. He decided not to cross the river, but sat and designed and
implemented a bridge across the river and went back to his manager and
said, "You no longer need to assign this task to any one".
The manager smiled and said "Outstanding job 'O'. I am very proud of you."
What is the difference between A, B, Q & O????????
Many a times in life we get tasks to be done at home, at office, at play.,
Most of us end up doing what is expected out of us. Do we feel happy?
Most probably yes. We would be often disappointed when the recognition
is not meeting our expectation.
Let us compare ourselves with "B". Helping someone else the problem
often improves our own skills. There is an old proverb (I do not know
the author) "learn to teach and teach to learn". From a company point
of view "B" has demonstrated much better skills than "A" since one
more task for the company is completed.
"Q" created knowledge base for the team. More often than not, we do
the task assigned to us without checking history. Learning from
other's mistake is the best way to improve efficiency. This knowledge
creation for the team is of immense help.
Re-usability reduces cost there by increases productivity of the team.
"Q" demonstrated good "team-player" skills,
Now to the outstanding person, "O" made the task irrelevant; he
created a Permanent Asset to the team.
If you notice B, Q and O all have demonstrated "team performance" over
an above individual performance; also they have demonstrated a very
invaluable characteristic known as "INITIATIVE" .
Initiative pays of every where whether at work or at personal life. If
you put initiative you will succeed. Initiative is a continual process
and it never ends. This is because this year's achievement is next
year's task. You cannot use the same success story every year.
The story provides an instance of performance, where as measurement
needs to be spread across at least 6-12 months. Consequently
performance should be consistent and evenly spread.
Out-of-Box thinkers are always premium and that is what everyone
constantly looks out for. Initiative, Out-of-Box thinking and
commitment are the stepping stone to success.
Initiative should be lifelong. Think of out of the box
Regards,
Kathiravan.
Regional HR.