EveryDiverse Power member has an account number, a location number and a meter number associated with their account. In the event of an outage, these unique numbers help us locate potential issues and allocate resources to restore power.
Diverse Power members with SmartPhones can download the MY DPI App. Our Mobile App is designed to give fast, secure account access to allow ease in managing account details, report outages and much more.
Your meter reading will help us give you an accurate bill. We use meter readings to bill you for the actual amount of electricity you use (instead of estimating). Most meters are scheduled to be read every second month.
Your meter reading will help us provide you an accurate bill. We use meter readings to bill you for the actual amount of electricity you use (instead of estimating). Outside of self-read areas, most meters are scheduled to be read every second month.
The meter number is displayed on your electricity meter. When entering your meter number, do not include the letters MH. The above meter shows MH062189, so this meter number would be 0062189.
Your natural gas meter is located close to ground level. If your meter is inside, it is usually in the basement close to the ceiling. If your meter is outside, it is about knee height and may have metal posts in front of it to protect it from accidental damage.
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The linking of your NIN to your prepaid metre is compulsory if you want to continue using your prepaid metre. It is also going to expire soon, so if you are looking for a way to go about it then don't worry, you are in the right place. Learn how to link your NIN to your prepaid metre without any stress required.
If you have just moved into a premises and you don't know the MPRN number, it can be identified by supplying the Meter RM and Serial Number. The Meter RM and Serial Number are printed on the front of your meter. For example, in the image above the RM is 534 and the serial number is 41053319 (above the bar code). Please have this to hand, before you phone our National Customer Contact Centre on 1800 372 757.
If you are a registered customer, your MPRN number will be printed on your Suppliers electricity bill. It starts with the digits "10" and it is 11 digits long. Your MPRN is a unique number assigned to your electricity connection and meter.
If you are not the registered customer you will need to find your Meter RM and Serial Number, which will help to identify your MPRN number. The RM and Serial number are printed on the front of your meter (usually above or below the bar code). Please have this to hand before your phone our National Customer Contact Centre on 1800 372 757.
You can read your own meters to help monitor your electric or gas energy use. During the heating season, your energy use should be compared to the number of heating degree days for the same time period; during the cooling season, compare your energy use to the number of cooling degree days.
Heating and cooling degree days are a simple measure of the effect of weather on your energy needs: using the average temperature for each day, each degree Fahrenheit below 65F is counted as one heating degree day, and each degree Fahrenheit above 65F is counted as one cooling degree day. Your heating and cooling use should be proportional to the number of heating and cooling degree days for the time period in question. A comparison can be made against the same time period from the previous year.
You may also wish to contact your local utility companies for more information about reading your meter. If monthly information is good enough, your utility bills could have all the information you need. Just be sure the bills are based on actual, not estimated, meter readings, and be aware of when the meter was read, because the time period between readings can vary. Contact your local utility if you are uncertain about this.
The basic unit of measure of electric power is the watt. One thousand watts are called a kilowatt. If you use one thousand watts of power in one hour you have used a kilowatt-hour (kWh). Your electric utility bills you by the kWh.
The standard electric power meter is a clock-like device driven by the electricity moving through it. As the home draws current from the power lines, a set of small gears inside the meter move. The number of revolutions is recorded by the dials that you can see on the face of the meter. The speed of the revolutions depends on the amount of current drawn -- the more power consumed at any one instant, the faster the gears will rotate.
When reading an electric meter, read and write down the numbers as shown on the dials from right to left. When the pointer is directly on a number, look at the dial to the right. If it has passed zero, use the next higher number. If it has not passed zero, use the lower number. Record the numbers shown by writing down the value of the dial to your extreme right first and the rest as you come to them. Should the hand of a dial fall between two numbers, use the smaller of the two numbers.
Natural gas is commonly measured by the cubic foot, and you are billed by the thousands of cubic feet (MCF) or hundreds of cubic feet (CCF). You may also be billed by the therm, which is approximately the same as a CCF or 100 cubic feet. To measure the amount of electricity or gas that you use, the utility installs a meter between the incoming electric power or gas lines and the point of distribution at the house.
A gas meter is driven by the force of the moving gas in the pipe, and also turns faster as the flow increases. Each time the dial with the lower value makes one complete revolution, the pointer on the next higher value dial moves ahead one digit.
When reading a gas meter, read and write down the numbers as shown on the dials from left to right (opposite of an electric meter). It is important to note that on both types of meters, the hands of adjacent dials turn in opposite directions to each other.
Note that some newer electric and gas meters use digital displays instead of dials. The difference between one month's reading and the next is the amount of energy units that have been used for that billing period.
A water meter is measures the quantity (volume) of water that passes through a pipe or other outlet. Typically, meters use a standard unit of measure for volume, such as cubic feet or gallons. Your meter works like a car odometer, recording the cumulative amount of water that has passed through the meter. WUM records every reading, and subtracts the old reading from the new reading to determine the amount of water used since the previous read. By understanding how to read your meter and calculate your usage, you will be able to verify that we are reading your meter fairly and accurately, and to spot problems, such as leaks.
For customers with updated meters installed at their residence, simply open the lid of your meter to expose the sensor to sunlight for an automatic scrolling of meter information. Our new meter hardware is comprised of a static water meter based on ultrasonic technology. This update in technology provides WUM customers with an extremely accurate usage calculation of water consumption and further eliminates measuring deviations caused by sand, suspended particles, or air pockets. Concerned about an unusual bill spike? Please visit our High Water Bill page for tips, education, and how to handle an unusual bill.
For customers with updated meters installed at their residence, simply open the lid of your meter to expose the sensor to sunlight for an automatic scrolling of meter information. Our new meter hardware is comprised of a static water meter based on ultrasonic technology. This update in technology provides WUM customers with an extremely accurate usage calculation of water consumption and further eliminates measuring deviations caused by sand, suspended particles, or air pockets. Concerned about an unusual bill spike? Please visit our High Water Bill page for tips, education, and how to handle an unusual bill.
Though we are currently in the process of replacing outdated meter hardware, some customers may still have previous models of Digital or Analog meters at their residence. Please see below for examples of both types:
If X equals 0, and your low flow indicator is not moving, then you do not have a leak. If x is any number greater than 0, but all water utilities are turned off, then you have a leak.
With the above step-by-step guide on how to find your FedEx meter number, you will be able to easily generate your own unique meter number for easy identification as you pull your negotiated shipping rates and track your goods. Easyship is a certified shipping firm that partners with couriers around the world to offer online merchants the best shipping solutions.
A prepayment meter is a meter that requires you to pay for your energy before you use it. You top up a key or smart card at shops which have Payzone or PayPoint signs. You then insert your key or card into the meter to add credit instantly.
You can top up at any shop or Post Office with the Payzone or PayPoint signs. Look out for shops with the sign in their windows. A lot of small, local shops can do this for you or convenience stores like Tesco Local.
Taking a meter reading is usually simple. You need to note the first five figures shown left to right, ignoring any numbers in red and any numbers after the decimal point (sometimes in red). Some meters can be a little complicated. If you're having issues, this page on reading your meter will help.
When you have a smart meter, you don't need to take readings because they send readings automatically to your energy supplier. Find out all you need to know about smart meters in our smart meter section.
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