I have numerous PCs that I am installing Adobe Acrobat Pro DC that are NOT connected to the internet, will NEVER be connected to the internet and can NEVER be connected to the internet. I purchased numerous copies of my software (on DVD) from a reputable large IT company. I have loaded the software onto my standalone machine(s) and I enter the serial number printed on the Adobe DC box. The software loads and then it asks me to activate. I can ONLY do the Offline activation. It brings me to the screen with the request code and gives me an web address of www.adobe.com/go/getactivated.
On another machine, I go to that web address and enter in the response code given to me on the offline machine. This has worked on 5 other installs. On two of the installs I get the error "Request Code invalid". I have called 1-800-833-6687 three times and I have gotten responses of:
I have ensured that each time that I entered in the code and gotten the Code invalid that I try to enter it at least 7 different times to ensure that I was not messing up characters or capitalization.
I just purchased the older cs4 (sold new by amazon). My computer (that I would like to install the software on) does not have internet access. Can I use offline activation for that?: Offline Activation
All I did was copy-paste the .ttf files into C:\Windows\Fonts and they appeared in Adobe PDF after restarting the program. No Adobe Cloud, no Oleg Sidarenko, no opening 'File' this or 'Options' that, nothing. Just copy-paste and done.
If your on windows and have access to your fonts library through the control or command center you can simply find a free download of the font that you need and copy them into your fonts library. restart adobe and you should have the new fonts
Forget all the broken-record advice about Adobe Cloud from the gimps here, just scroll down to the post by Oleg Sidarenko in the above link and follow his directions. Managed to add fonts to DC (that had previously been installed to Windows) manually.
What people are asking--and I've run into this myself--is that you can install otf/ttf fonts in Windows and they will NOT be accessible in Acrobat DC. If you're trying to repair a document from someone else, that uses a given font and you can't find it via DC for either the File-Print to Adobe PDF--edit method, or the Preflight method, then you can't do the work.
It is a bit tricky.
1. The font which you want to activate using the Adobe CC app can be previewed in the font tab of the adobe application which you are using. *When the font is not available for editing it just shows the name.
2. Open the Adobe Creative Cloud app and go to the fonts tab.
3. Enter the font you wish to activate in the search tab.
4. You will be redirected to a page in the web browser. Just double-click the font and then click on the active tab on the top right-hand side.
5. Restart the Adobe application to use and edit.
I also have this issue and would very much like it resolved. I have tried to recommended items and the font is on my adobe creative and my machine but the pdf editor refuses to offer or use it. This is such a huge pain and may mean I completely change the font of the document which is extremely frustrating.
So, have got some unique fonts via creative cloud, which I use in word, but then when I convert to pdf, I cannot get those fonts?????????? How bloody ridiculous, when I got the fonts via adobe in the first place!!!!!!!!
Hi all,
I have the same issue on Mac 10.13.6 Acrobat DC Pro 2019.
Missing fonts are installed on the sytem and they show up in Ilustrator but not in Acrobat.
Tried to clean cache and preferences but nothing worked.
Any idea ?
I have activated 3 fonts from Adobe Fonts via the Adobe Creative Cloud. They appear in the word font menu, but when I convert to pdf, the fonts are automatically changed. When I go into edit pdf, I an see the Adobe Fonts there, so I can manually change them. It appears however that I cannot embed them, as they do not appear in any of the embedding font sources.
I had a small pop up. It included a few font choices. It also had a few choices in fonts like Staple font, Medium, Dark and you could select which font of your choice. I can't find it.
Please help
Anita Cultrera
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Adobe Creative Cloud access is available for free to all Ohio State staff, faculty, and students. If you are already opted into this suite of tools for digital creation, you'll need to opt in again by Feb. 7 to renew your access. If you haven't activated your access yet, you can opt in at any time at adobe.osu.edu.
I have adobe Acrobat on my home computer. I have just purchased a second lap top. I would like to have adobe Acrobat on my new computer. I have a activation code. Where do I put it in so that I can begin using Adobe acrobat RIGHT AWAY ON MY NEW LAP TOP.
You can activate Adobe Acrobat on two computers since you don't run the software simultaneously on both the primary and secondary computers and the platform is the same.
If you intend to uninstall Acrobat from your home computer you might need to deactivate it under menu Help, depending on the license type.If you don't have the installation media, you can download replacement installers from here (Acrobat XI or X), so you can install the software on the new laptop: -downloads.htmlOnce you have installed Acrobat, when you start the software you may be asked to login with your Adobe ID and if not asked to insert the serial number you may be able to see a "License This Software" button which if clicked will allow you to insert Acrobat serial number.