Sync now DELETING my items (after purchasing license)

[Ant Lively]

Hello,
My free trial ran out today so I purchased the full license
registration, but now my Sync is going haywire.. Every time I update
Ghost Action & hit Sync, random actions are getting deleted. I
started with 25-30 items, synced a few times, and now there are only 5
items remaining...??

Any help?

[Ben]

any chance the only show due actions, or incomplete items boxes got
checked?

[Jacob Wallström]

Hi Ant,

It sounds like the sync engine in Mac OS X has become confused. That
sometimes happens if you are syncing with many different programs or
are using an old version of Mac OS X. Which version of OS X are you
using?

In order to reset the sync engine you can perform the following steps:

1. Backup your data from iCal using File -> Backup iCal...
2. Then do File -> Restore iCal...

This will reset the sync engine. Now try again and let me know if it
works out.

Best regards
Jacob Wallström
http://ghostparksoftware.com

[Ant Lively]

Jacob/Ben,
Resetting iCal's sync-engine worked! Thanks!!

-Ant

On Apr 30, 7:40 am, Jacob Wallström <jacob.wallst...@gmail.com> wrote:
> Hi Ant,
>
> It sounds like the sync engine in Mac OS X has become confused. That  
> sometimes happens if you are syncing with many different programs or  
> are using an old version of Mac OS X. Which version of OS X are you  
> using?
>
> In order to reset the sync engine you can perform the following steps:
>
> 1. Backup your data from iCal using File -> Backup iCal...
> 2. Then do File -> Restore iCal...
>
> This will reset the sync engine. Now try again and let me know if it  
> works out.
>
> Best regards

> Jacob Wallströmhttp://ghostparksoftware.com