Fwd: Winter Updates: Sunday, January 25

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Emily McDonald

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Jan 26, 2026, 9:19:17 AMJan 26
to Germantown Heights Homeowners
I hope everyone is safe and keeping warm!  Here is some info from the City.

Thanks,
Emily

---------- Forwarded message ---------
From: Figg, Erinn <ef...@germantown-tn.gov>
Date: Sun, Jan 25, 2026 at 12:36 PM
Subject: Winter Updates: Sunday, January 25
To: Erinn Figg <ef...@germantown-tn.gov>


Hello Neighborhood Leaders,

Please share the following information with your residents:

Trash Collection Updates
Due to hazardous road conditions and the closure of the Quad County Landfill, sanitation collection for Monday, January 26 has been canceled. Service for Monday customers is scheduled to resume Monday, February 2, weather permitting.

Closures and Cancellations

Out of an abundance of caution, City facilities will be closed Monday, January 26, including the Germantown Athletic Club, Great Hall & Conference Center, Germantown Community Library and the Germantown Performing Arts Center (GPAC). City Hall will also be closed to the public; however, City staff will be working remotely. Customer Service will remain available to answer calls at (901) 757-7200.

Meetings and Events

  •  The Board of Mayor and Aldermen meeting scheduled for Monday, January 26, has been canceled. Items on the agenda will be considered at the next regularly scheduled meeting on February 9.

  • The Design Review Commission (DRC) meeting scheduled for Tuesday, January 27, has been canceled.

Winter Weather Safety: People, Pets and Pipes

Planning ahead can help prevent emergencies and reduce risks during extreme winter weather.

People

Planning ahead can help prevent emergencies and reduce risks during extreme winter weather. Residents should avoid unnecessary travel, particularly during the height of the storm from Friday evening through Sunday. If travel is unavoidable, dress warmly, drive slowly and allow extra time.

Dress in layers to protect against extreme cold and check on elderly neighbors, relatives and others who may need assistance.

Pets

With temperatures expected to drop into the teens and wind chills in the single digits, pets are especially vulnerable.

  • Pets should be brought indoors during extreme cold.

  • If it’s too cold for you, it’s too cold for them.

  • Limit outdoor time, especially for pets with short fur.

  • Consider coats or sweaters for brief walks.

  • After time outdoors, wipe paws to remove ice, salt and chemicals.

Pets should always have access to fresh, unfrozen water. Avoid metal bowls, which can freeze quickly. Indoors, provide a warm, draft-free space for pets to rest comfortably.

Residents are also reminded to check for stray animals seeking warmth. Before starting a vehicle, tap the hood to ensure no animals are sheltering near the engine.


Pipes

Cold temperatures can cause pipes to freeze and burst. Residents can help prevent damage by taking the following steps:

  • Set home thermostats above 55 degrees

  • Drip cold water from faucets, especially those on exterior walls

  • Open cabinet doors and vanities to allow warm air to circulate

  • Insulate pipes in unheated areas such as garages and crawl spaces

  • Locate your water shut-off valve in case of an emergency


Road Conditions and City Response

The Germantown Police Department reports that road conditions are extremely hazardouswith numerous reports of vehicles being stuck on the roadway. GPD will continue posting road condition updates three times daily, beginning at 5 a.m., then noon and late afternoon, on its Facebook page.

Despite the weather, essential City services remain operational. The Germantown Police and Fire Departments continue responding to calls for service. Public Works crews are actively working to improve road conditions as weather allows, and Parks and Grounds crews are ensuring public safety personnel have safe access to City facilities to maintain operations.

When to Call for Help

 Call 911 for emergencies only, including life-threatening situations, fires, serious injuries or crimes in progress.
• To report a power outage, contact MLGW at (901) 544-6400.
• For non-emergency police or fire assistance, call (901) 754-7222 or dial *54 from a cell phone.

Limiting calls to true emergencies helps ensure first responders can reach those who need immediate assistance.


Stay Informed

For the latest information about City-related closures or service disruptions, residents can register for community and weather text alerts through Germantown Alert at Germantown-TN.gov/Alert.

Updates will also be posted on the City’s website and official social media channels as conditions change.

Help Us Track This Historic Storm

The City of Germantown Engineering Department is collecting resident reports to document snowfall totals and road conditions across the city.

Residents are invited to take a few minutes to share what they are seeing in their neighborhood, including:
• Snow and ice accumulation
• Street conditions
• Hazards or concerns our crews should be aware of

This survey is not for reporting emergencies, requesting rescue or asking for immediate assistance. For emergencies, call 911.

Your input will help the City better understand conditions citywide as this storm unfolds.

Participate here.

Thank you, everyone! Please stay safe!
Erinn


Erinn Figg
Community Engagement Coordinator
Office: 901-757-7203
City of Germantown - Excellence. Every day.
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