We understand the frustration many residents are feeling. The repeated thaw and refreeze cycle has been one of the biggest challenges of this storm, requiring crews to return to the same areas multiple times as conditions change. Our immediate priority continues to be main roads, connector streets, intersections and hills, particularly locations where police are responding to vehicles becoming stuck.
Public Works is prioritizing snow and ice removal in and around intersections where start-and-stop traffic movements occur. Concentrating resources in these areas helps improve stopping ability, smoother acceleration and overall traffic flow. Crews are also addressing other critical locations, including curves and hills, to enhance mobility and safety throughout the community. Once priority intersections are cleared, operations will continue by improving road conditions along neighborhood collector streets.
Roadway conditions across the city are complex. Crews are working across more than 200 miles of public streets, many of which experienced ice that fully bonded to the pavement. In those conditions, progress is slower and equipment must be used carefully to avoid damaging road surfaces.
This storm has also affected the entire region, resulting in limited availability of salt and other materials. The City’s emergency management team has been actively pursuing additional resources and coordinating with regional partners, but supplies remain low.
This has been an unusual and challenging weather event. While crews continue working extended hours to improve conditions as safely as possible, the City is also reviewing lessons learned to strengthen future responses. We appreciate your continued patience and help sharing accurate information with your neighbors.
For a video on the City’s roadway clearing efforts, please visit