Alienware Bios Unlock

[Tripp Powell]

Intelanalysis has determined a confirmed contributing factor to the instability reports on Intel Core 13th and 14th Gen (K/KF/KS) desktop processors is elevated voltage input to the processor due to previous BIOS settings which allow the processor to operate at turbo frequencies and voltages even while the processor is at a high temperature.

However, in investigating this instability issue Intel did discover a bug in the Enhanced Thermal Velocity Boost (eTVB) algorithm which can impact operating conditions for Intel Core 13th and 14th Gen (K/KF/KS) desktop processors. We have developed a patch for the eTVB bug and are working with our OEM/ODM motherboard partners to roll out the patch as part of BIOS updates ahead of July 19th, 2024. While this eTVB bug is potentially contributing to instability, it is not the root cause of the instability issue.

And to be clear, users looking to overclock or utilize higher power delivery settings than recommended can still do so at their own risk as overclocking may void warranty or affect system health (you can learn more at www.intel.com/overclocking).

Motherboard manufacturers have issued a BIOS update that includes an Intel Default Settings (IDS) option. This will automatically apply the Intel settings for your particular CPU if you select it. In many cases there is encouragement to apply the IDS settings by default.

Hello, please could you clarify if ASUS are included in these manufacturers? There was a BIOS update yesterday but I assumed it was for the Intel firmware flaw that has exposed all the 'Lake' processors to Stack Overflow (something i'm repeatedly getting in my Safe boot even after the update). I hadn't seen this message but assumed it would be something like this.

Optimised defaults just loaded back to the usual AQSUS onesd and I had to go through and retune everything, but i don't remember seeing a setting for it.

Also i get the kernel loop if i use the settings provided. I haven't tested every level but it works if I use 200 short, 100 long, sync all cores to 57, and all e-cores to 43. Thanks for your help, i'm sure it must be a nightmare having to lean on some of these suppliers.

Edit 2: Well... the answer is a big fat no. They did make a slight change to the wording on the boosts though (see pic). In some ways it reminds me of a spoilt child, but I think they were just trying to one-up you on the confusing messages.

Guys, i'm sure you're doing your best to lean on them, and whilst poorly communicated, I'm pleased you put the K_BSOD loops in, because otherwise it would only have been a matter of time before one caught fire, killed someone, and your execs would have been hauled into the dock. But there are plenty of cost free, extra steps you can do to communicate this, without having to publicly state that you just didn't test it enough.

JayZeTwocents is already blaming ASUS for it, ask him to do a more detailed video than what he's done before.

OR, you could post on this very forum, the exact BIOS settings for each board. Its not your board, but it would show some effort to help those who don't know their way around bios, before kids start switching their VM or Microcode prior to getting randomwared. Also I think one of your processors is missing from this:

For those reading with an ASUS Z790 who haven't managed to get theirs working, I would recommed hiring a professional, but here are the steps I take to run mine. I'm supposed to have finished my NVIDEA LLM certification by now, but instead i've spent two weeks in BIOS, so whilst it can be tuned up a little more, I prefer to aire on the safe side.

Also there is a workaround to effectively get it back to 'near XTU levels', performance-wise, but I don't use it.

In BIOS, load defaults, make sure AI Optimization is turned off on the EZ screen:

Press F7

Choose XMP 1 , XMP 2, or don't OC it

ASUS Multicore Enhancement - DISABLE Enforce All Limits

SVID Behaviour - Intels Fail Safe

Performance core Ratio - Sync all cores

ALL-Core Ratio Limit - 57

The only game this has issues with that i've tested it on is Cyberpunk, it crashes when the boost times out i think. For AI use its run some pretty heavy models with no problem, although most of the time thats going through the 4090. For me personally, its running about 5-10% slower on 3D mark than when I switch to my board with another manufacturer, which sounds a lot but its still more than enough to play games.

yeah, Alienware and Intel i9 chips are a disaster. After this experience, I will no longer buy Dell or Intel. Customer support is non-existent. Especially when you spend thousands of dollars for the best of the best and end up with the worst of the worst.

I have exhausted calling, emailing and finally messaging on this board and simply ended up with a very expensive PC that can perform better as a pizza oven.

Really frustrated, upset and disappointed with these brands. This is an example of how brands lose lifelong customers.

I must say I haven't looked at an Alienware PC in a long time as i've always built mine, but I'm actually surprised Alienware sell K series on their PC's, as they are typically conservative, but indeed they do. Best thing is to turn everything down low, do a search in the bios for intel and make sure everything that looks like it may have come from the latest update is checked (assuming you haven't tested F5 to load optimised defaults). If you dont see the exact names, look for settings in CPU management that have amps next to them, there should only be 1. Also turn off anything AI related.

If your board takes it, or if you have a spare, the 7800X3D is going for somewhere between 200-300 quid these days an is still the gaming king.

This is my gripe with the way intel have handled it. They admit its an issue with their chip, yet don't go the extras mile to help people with the different motherboards. They simply release a bunch of numbers, which will not make your PC work on all motherboards.

Its bizarre to see how short sighted it is. They have new Core Ultra chips which they're hanging their hat on, and with these being Ai chips, they've blocked ASUS boards which have any Ai settings activated. All the while, they expect their primary consumer customers to:

a) Not see straight through that

b) Not be annoyed at it given they paid money for their board and the faulty chip

c) Not look at intels XTU functionality, going over and above that of all the third party suppliers they blocked (which also crashes the PC) and see extreme incompetence

D) Forget all of the above and buy the new chips.

Meanwhile, across the world, washing machines and kitchen appliances are being recalled for less dangerous.

The consumer market is a rounding error to chipmakers, but it will be all AMD and NVIDEA from here onwards anyway.

@Thomas_Hannaford is there any update on how the investigation is going?

I recently bought an i9-14900 before I was aware of these issues and I'd be interested to know how Intel will resolve this.

Return it if you can. These chips came out quite some time ago and it looks like Intel is abandoning these products along with their paying customers and moving on to the next gen chips without any attention or resolution! I am so frustrated that I have also sold all my Intel stocks...

These issues have been documented, including videos released just days ago from prominent Youtube channels such as Gamers Nexus that have drawn the conclusion that Intel has completely ignored the fact that they are selling faulty products at premium prices and have done absolutely nothing to provide realistic solutions and halt sales of these defective products.

At this point I have lost any faith that they will resolve these issues an deeply regret spending close to 1000 dollars on a chip that has provided nothing but headaches at a premium cost.

The Federal Trade Comission needs to get involved as this is simply fraud!

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

Ok, I know that there is -boot-ubuntu-14-04-and-windows-7-on-fakeraid-installation-error-question-m#new-answer?newreg=f2b8bde40c8947f8ac8e3cedec0d1964 and that that post has some answers for me, but I don't know if it exactly matches what I need help with. I am running on a RAID 0, not sure if it's a Fake RAID or not.

Just to start I am running an Alienware (Dell) M17xR3. It came with Windows 7. Have a RAID 0 array, I think it's a "Fake" RAID, but I know I also have a hardware RAID controller. Previously partitioned and had Ubuntu 13.04 installed, had no issue installing it, creating the partition and installing GRUB. I have since upgraded to Windows 8.1 Pro, lost GRUB during the installation, but from the HDD partition size of Windows, I knew my Linux partition was still there. Should have just reinstalled GRUB, but instead tried reformatting the Linux partition and doing a clean install of Ubuntu 14.04 x64 and also tried Mint 16 x64 Cinnamon. Exact same installer, and exact same error message, happened after the custom partition section, got just ??????. I don't know if Windows 8 created an EFI/UEFI install, but I'm pretty sure Windows 7 didn't have it.

Secure boot, dell tpm, alienware bios, intel optane and windows boot manager just start stepping on each others toes. Sometimes they accept the changes to dis, boot one time, but then, not allow them to boot ever again. All sorts of weird stuff.

I dont have the answer for you, other than, start with windows, dont RAID, and consider using two disks, no secure boot, UEFI, There is also an option to Raid, or not in bios.... almost to many variables to keep track of. I settled on using WSL2 with GWSL for my Alienware R7, it works great when you work out the kinks. But its to much work to have to recovery from disk based problems.

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