Informationpresented on this website is summarized and standardized from repair orders completed at the time of service and submitted by Toyota dealers. When reviewing a vehicle's service history, please note that all information is provided by the Toyota dealership that conducted the service and that dealer is solely responsible for the accuracy, completeness or authenticity of any information contained in this site. Toyota provides this site and all information and materials contained herein "as is" without warranty of any kind. Any questions regarding your repair order information should be addressed to the applicable Toyota dealer.
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Regular maintenance of your Toyota can help you maintain performance and reliability. See your Toyota dealer for complete details on your vehicle's maintenance schedule and warranty coverage or refer to your Owner's Manual. We recommend having all maintenance performed by an authorized Toyota dealership service technician.
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I've telephoned Snows Toyota Paignton a few times over the months and even called in there as we were passing to ask about this issue, and the answer consistently has been "software" and how their computers aren't talking to Toyota. They assure me that the problem will be sorted eventually. It isn't anything to worry about of course, but it irritates me that they STILL haven't sorted it. The words "shoddy" and "Mickey Mouse" spring to mind.
No. My previous Toyota service histories were accurate on My Toyota. The current Toyota is also up to date - including a puncture repair last year and even changing an interior bulb for an Osram LED during the first service. Different dealer group though.
I had the same issue on my last service. Local dealer reckons that everything they do, has to go through Toyota HQ first, before the local dealer can put it on the customer's record. Needless to say, it took two conversations with the local dealer, before it went on my record.
A couple of things that are "shoddy" workmanship were the brake fluid reservoir has been filled to the max. instead of the level it was at without any allowance for wear. There was a 1/2 litre oil overfill of the engine sump which I have extracted myself to the full mark.
I rang my local dealer to find out what the service interval was and when I gave them my vehicle registration, they informed me that it had not been serviced since 2016! I logged into My Toyota and can see the service history up to me taking the car from the dealers secondhand in August when they did an intrim service.
Trouble is, the date is recorded as 30/8/17 ........... but it was done on the 25/8/17 ............... but I'm not complaining. It took them six months to get the issue sorted so I don't want to rock the boat.
they forgot to stamp mine on the first service and i went back in and got it done, they cant even do something so simple as that saying they are just done electronically these days, what garbage, try trading in without the stamps and they will be quick enough to mark the car down
They want this sorted. I'm not fussed really, but just wanted to let them know that there is an error. It now appears that not only is the date wrong, but the mileage is slightly out too, and also they did a recall for something - probably the airbag, but it wasn't recorded, so I took it in and had it done so perhaps it's been done twice! The Customer Service chap isn't happy about all this misinformation and he wants to get to the bottom of it for my sake, and for Toyota's sake too.
I had this problem,the dealers recorded the mileage incorrectly by 30,000 miles! I only found out when registering and checking the online service history. I went to a different dealership for service, the mileage was correct in the book but was incorrect on the invoice. It was automatically adding 1 mile to any subsequent invoice generated irrespective of date. 30 minutes later I was handed with a new invoice.
Now the fun begins...... Log online there is duplicate entry of the service, correct mileage & incorrect mileage. Emailed Customer Service with the correct invoice and instructions on what needs changing and deleting. They pass this info to IT department who make the necessary changes. Yep, you guessed it the imbeciles couldn't get this right, three new duplicate entries and missing service items. It took a week to sort this out.
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More than a club, you're joining a community of Toyota owners and enthusiasts. Membership in that community truly has its benefits, like access to special offers, invites to exclusive contests, online features that enhance your ownership experience, convenient communication with Toyota Canada and more. Join us today!
No more need to search for service records. This simple feature displays the history of all services performed on your vehicle for as long as you own it, regardless of where the services are performed within the Toyota dealer network.
A customized maintenance menu at your service. Check your previous and next service according to the maintenance schedule. Review what's included in your next service based on your vehicle's mileage. Check out what Parts and Service Promotions are available.
No need to remember when your service is due. Set up a service reminder through Club Toyota based on your vehicle's mileage. We can send you a timely email to remind you to book your next appointment.
Requesting a service appointment at your preferred dealer is easy! Simply let us know your desired appointment date and the details of your visit and your preferred dealer will be in touch to confirm the appointment.
All members enjoy access to an evolving world of social media updates, inside information and Toyota news and special promotions. Register with a VIN and you'll enjoy even more exclusive offers and functionality.
Find details of Customer Satisfaction and Service Recall campaigns that are specific to your Toyota model and model year. Timely information at your fingertips. It's one more benefit of membership in the Club.
Tools for tracking payments, access to special offers and insight that will help you make the best choices when buying or selling your Toyota. It's all here. Simple. Thoughtful. Convenient. So, register now and start enjoying all of the benefits membership in Club Toyota can bring.
As an owner and member of the Club, you can easily access your current Toyota Financial Services loan or lease information, check your monthly lease or finance payments and balance owing, request payout information for your lease, and review your lease end options.
Toyota Canada Inc. has announced the launch of Club Toyota, an on-line service that allows Toyota customers to access information for their vehicles. From a personal, password-protected homepage on the
www.toyota.ca website, owners can now see information on their vehicles that includes:
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