Re: Adobeacrobatprodcserialnumber
Scat Laboy
How to Find Your Adobe Acrobat Pro DC Serial Number
If you have purchased Adobe Acrobat Pro DC, you will need a serial number to activate, reinstall, or upgrade your product. A serial number is a 24-digit alphanumeric code that is unique to your product. In this article, we will show you how to find your serial number depending on how and where you purchased your product.
If you purchased from Adobe.com or registered your product
If you bought Adobe Acrobat Pro DC directly from Adobe.com or registered your product online, you can find your serial number in your Adobe account. Here are the steps to follow:
- Sign in at [Adobe account].
- In Registered products, note the serial number for your app.
If you purchased a Student or Teacher Edition
If you bought Adobe Acrobat Pro DC Student & Teacher edition, you may have received a serial number or a redemption code. A redemption code is a 24-digit alphanumeric code that you can use to obtain your serial number online. Here are the steps to follow:
- Find your redemption code on an insert card inside the box or in an email from the store or online retailer.
- Go to [Redemption code help] and follow the instructions to redeem your code and get your serial number.
If you purchased from a store or online retailer
If you bought Adobe Acrobat Pro DC from a physical store or an online retailer other than Adobe.com, you may have received a redemption code or a serial number in the product box or in an email. Here are the steps to follow:
- Find your redemption code or serial number on the disc sleeve, on the product box, or in an email from the store or online retailer.
- If you have a redemption code, go to [Redemption code help] and follow the instructions to redeem your code and get your serial number.
- If you have a serial number, enter it when prompted during the installation or launch of the product.
If you purchased as a volume license
If you bought Adobe Acrobat Pro DC as part of a volume licensing program, you can find your serial number on the Adobe Licensing Website. Here are the steps to follow:
- Sign in at [Adobe Licensing Website] with your Adobe ID and password.
- In the left navigation bar, click Products.
- Click Downloads and Serial Numbers.
- Find your product and note the serial number.
Troubleshooting tips
If you have any problems finding or using your serial number, here are some tips to help you:
- Make sure you enter the serial number exactly as it appears on the disc sleeve, on the product box, or in the email. Do not confuse it with other numbers such as activation codes or redemption codes.
- Make sure you have the correct version of Acrobat Pro DC for your serial number. You can download the installer from [Adobe.com].
- Make sure your activation is not blocked by firewall, antivirus, or proxy settings. You can check your activation status by choosing Help > About Acrobat Pro DC (Windows) or Acrobat Pro DC > About Acrobat Pro DC (Mac OS).
- If you get an error message that your serial number is invalid or revoked, see [Invalid or revoked serial numbers] for more information.
- If you are prompted to sign in with an Adobe ID when launching Acrobat Pro DC, see [Creative Cloud app asks for serial number] for more information.