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Aug 2, 2024, 5:04:36 AM8/2/24

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I use the Netflix app on all my devices. I have my Netflix logged into my TV which is connected to the WiFi at one of my houses and whenever I try to watch Netflix on any device at my other home using the WiFi there, it just does the same thing as you are facing. Following up with support, I got told its due to the new No-password sharing policy being implemented in small scale which should gradually roll out to everyone. Also, the support is not the best, at the early part of my tickets, they would just ask me to check by rebooting the device, re - installing Netflix app or some dumb crap, then after a lot of back & forth, they game me the above answer of No Pass Sharing

I have three phones on my plan. My two daughters have now moved out, but we still share a plan. Netflix will now only work with one IP address, so we can no longer share Netflix now that we are in three households. Can T-Mobile help with that? We pay extra so that we can watch on three devices.

T-Mobile offered a discounted price to get Netflix on all devices. This was the perks they gave us. I have a family plan for years and as time goes by children grow older and move out. I called T-Mobile and was told to sort out with Netflix why my daughter can not get Netflix on her device. T-Mobile should be negotiating with Netflix to support the word they gave to their clients. Would appreciate this conflict be resolved.

FWIW, this is really just a peer-to-per (customer-to-customer) support community with some light moderation by T-Mobile employees to maintain some decorum not solve problems or handle complaints. You should contact T-Mobile directly for that. See:

Hi There - I just set up a AC1900 Wireless MU-MIMO Gigabit Router Archer A9 (which for some reason isnt an option from the model list up there) and it is lovely - my phone, tablet, computer, google home devices are all working great. However, netflix on my TCL smart TV won't work. The TV itself is connected and other channels (such as amazon prime) work. Netflix keeps giving me error codes tvq-st-103 and tvq-st-131, saying it can't connect to the network. I can watch netflix on my other devices. I've tried the obvious things like restarting the network by unplugging everything and then plugging back in one at a time, resetting the netflix login, returning the TV to factory settings... It's gotta be something with the router but I can't figure out what. Anyone here have any smart ideas?

You can try to factory default the router by holding the reset for 15 seconds. When the router is back up connect to the default Wi-Fi and test the connection. By default the router can not block specific traffic, but there might have been something adjusted which defaulting will clear out.

If the issue still happens it would be best to contact Netflix to see if there are any settings to adjust or to try since streaming services work with the router from other companies as other devices.

There could be regional differences affecting your connection. We recommend creating a thread on our global community. community.tp-link.com/en. This community, community.tp-link.com/us is only able to assist customers in the U.S. While issues may seem to be the same issue and in somecases they are its always best to interact with the team best able to handle your particular concerns.

Because i am also a consumer i do get annoyed when companies say this but in this case the first thing to do is reach out to the manufacture of the TV and troubleshoot their device first. This is because since its the only device having issues the troubleshooting would want to begin at the client and not the router. If more devices were having the same issue then it would be one thing but with just one experiancing this issue that is where you would want to start.

Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

With Netflix Standard with ads you can watch on up to two devices within a household at the same time. You can upgrade to Netflix Premium and watch on up to four devices in the same household at the same time for the discounted rate of $16, through your T-Mobile bill. Visit this page to upgrade now.

Log into My.T-mobile, select Account, and then select Manage add-ons. On the Manage data and add-ons page, add Netflix in the Services section. T-Mobile pays Netflix directly for you. For customers with an existing Netflix account, it may take one or two Netflix billing cycles for your billing to transfer to T-Mobile.

We can get Netflix on our Bush 24" TV and on our Samsung Qled tv in living room but today we can no longer get Netflix on our bedroom tv. A message repeatedly comes up "this device is not compatible with Netflix. Go to "www.netflix.com/compatibledevices" but this is of no help. Our Netflix subscription is changing on the 2nd June but why is there suddenly a problem now? Anyone got any ideas of how we can restore compatibility? I've tried software update, checked there is good internet connection (20Mbs), unplugged the set for 10mins. Online holds out possibility of downloading "Firmware" on to USB flash drive then plugging in to tv USB socket to update but I can't find this "firmware" anywhere on Samsung site. Please can you help!

If you your TV states the app is no longer supported Netfliix has stopped updating the app for your TV. Only way to get it too work again would be to get a Chromecast, Amazon, Roku streaming device and plug it into your HDMI port on your tv it states on Netflix's website that you posted

A January 31 story on The Streamable suggested that Netflix users watching from multiple locations would have to ensure that any device used to stream titles from a location other than the primary household would have to log in from the primary household and watch something there at least once every 31 days. 9to5mac quoted similar wording from the FAQ page, including the 31-day stipulation.

As of now, the FAQ page does not mention anything about a 31-day window in which users must log their devices into the primary home network, so the company may have walked back that measure in the short time since announcing it.

Members on a Standard or Premium plan can purchase additional member slots for people outside their household. Standard plan users can add one extra member while Premium users can add two extra members to their plans.

Those additional members get full access to the subscription tier of the primary account holder but get their own unique account and password. Their account is simply paid for directly through the primary account holder.

You might be using a password for your Netflix account that you also use for another service. While that may not be a great practice for security reasons, you might still want to keep your password private while sharing your Netflix account with a family number. You can do so by using a password manager.

Most password managers have a password-sharing feature that lets you share your password in a discreet way with your contacts. As long as the person you want to share your password with also has the same password manager installed, the software will take care of automatically logging in without showing your actual password to another party.

We recently bought a used 1stGen iPad Air (MD788LL/A). It looks like we can't install the Netflix app because it requires iOS 13, and our iPad cannot be updated to that version of the operating system. Is there any way to work around this? Is it possible, for example, to watch Netflix in the Safari browser?