It really sucks to be playing a game (and happens on desktop as well) for the mouse to just die out for a few seconds and come back. Sometimes it will not happen for days and other times it will do it two or more times within 15 seconds.
I tried two different wired mice, tried multiple USB ports (on the front of the computer, back of the computer, used a USB hub and plugged in a card that connects to the USB connectors on the motherboard and adds a few USB ports to the back of the computer, and I also bought a USB 2.0 PCI card and that did not help).
Nothing else seems to reconnect like this, my USB keyboard has never once cut out like the mouse does and neither have any of the other devices I have connected (webcam, USB hub, various devices sometimes connected through USB cables, and IR receiver for windows Media Center remote). I have disconnected all USB devices except for my keyboard and mouse and the problem still occurs.
I guess it could be something wrong with my motherboard but since no other devices behave similarly I'm just hoping that it is some kind of driver conflict. Installing Logitech's drivers has had no effect. It seemed at first that if I go to Device Manager and uninstall HID-compliant mouse (that and Logitech mx518 are listed) that would fix it, but it doesn't seem to work anymore or at least not every time (it keeps re-installing).
If this does not work, do the same for the USB Input Device - uncheck the box "allow the computer to turn off this device to save power. (this worked for me) and stopped the annoying way the mouse would go in and out.
This issue can occur when the device enumerator located at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet gets corrupted. As a result, the mouse attached to the USB controller is duplicated and the system gets confused. Periodical attemtps to remove the dupe are discarded after re-detecting the mouse attached to the controller.
In addition to uninstalling the device itself, you can uninstall all the USB root hubs on your machine, and they will be reinstalled after a reboot, as recommended in this HP article USB devices are detected by Windows but are not working properly:
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5.Double-click Universal Serial Bus Controllers to expand the list.
6.Right-click the first USB Root Hub in the list and then select Uninstall . Continue uninstalling all USB Root Hubs.
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You can also uninstall all previous instances of the device (and the root hubs) using a tool like USBDeview. It will show you all devices that have ever been installed, even if they aren't currently plugged in, and you can uninstall them from there, so the "detected new hardware" thing will pop up the next time you plug it in. Sort them by vendor ID, select everything related to that product, right click, and uninstall them all.
Typically, I would start with a minimum system setup to rule out the variables (1 CPU, 1 CPU Fan, 1 DIMM, 1 Video Card, 1 Hard Drive, 1 Power Supply, etc.). It is best if you have all "known good" components. Then, try to rule out subsystems. Unfortunately, at home you likely have limited tools and resources, so you have to improvise smartly.
After the first one did that that I called Logitech support and they asked me the problem, asked for the serial number and then shipped me a new one free of charge. This happened again with my second one, but I did same thing and they shipped me a new 1800 DPI MX518. This is the mouse I am using now for over two years and it's been great.
Look at the motherboard settings for integrated peripherals.
Check the setting for USB on chip support. The manual is not clear on the meaning, however, I did have a system that when legacy (1.1 & 2) was enabled, USB devices would disconnect.
From the manual I cant tell for sure what the setting on this motherboard means. If you disable on chip the keyboard and mouse are forced to enabled (according to manual) this would seem to imply the enabled setting allows access to other USB devices outside of windows (like boot from USB).
Have you bought products from EVGA? Then, you may need to know how to download and install the latest EVGA drivers. This post from MiniTool Partition Wizard offers you 3 ways to do that and you can have a try.
EVGA is a computer hardware manufacturer and its products include graphics cards based on Nvidia chips, motherboards mainly based on Intel chips, power supplies, gaming mice, audio cards, computer cases, and so on.
If you bought a graphics card, a motherboard, a mouse, an audio card, or other products from EVGA, you may need to know how to update EVGA drivers. Only when proper drivers are installed, can devices offer the best performance. How to download and install EVGA drivers? You can refer to the following methods.
Step 3: The downloaded file should an executable file. You just need to run the installer file and follow the on-screen instructions to complete the driver installation. Then, restart the PC to take effects.
Why you can update EVGA GPU drivers from Nvidia? VIDIA and AMD are manufacturers of GPU chips. They have mastered the core technology of graphics cards and are the most upstream manufacturers of graphics cards.
Due to the above reasons, you can update EVGA drivers from Nvidia. If you have used other Nvidia products and have installed the software used to download and install Nvidia drivers, you can use this software to update EVGA drivers directly.
Ok I have never had this issue before and maybe there are tweaks I need to do in regards to mouse settings or other settings in Windows 7 64 bit but I have tried quite a bit and I am not getting smooth scrolling. I also have had it where I can't drag things across the screen like I want which may point to another issue. I did install a USB 3.0 driver that was on the Gigabyte site and no matter what the revision is for my mobo each revision uses the same driver. Also I have never had an issue with the G300 mouse before. After having some issues I decided to install the software for the mouse and currently the DPI is set to 2000 and the polling rate is 500 just to give you some info. from the software. Now in the mouse settings in Windows 7 64 bit I have the vertical scrolling set to 4 lines at a time and have tried the one screen at a time option and more and less lines being scrolled and still not the performance I want. Soooo ... glad that I was able to finally get around the password problem that had me locked out of the pc but now I am dealing with this pc not performing well. There are other things that I don't know if they are worth mentioning but Windows Update works one time updating loads of stuff but now it won't do a damn thing. I am wondering if I have other hardware problems. Should I look at resetting the BIOS? Anyway before doing that or other things not related to the mouse I am wondering what I can try with the mouse settings both in Windows 7 64 bit and/or the Logitech software that might resolve this. Also is there something possibly in the browsers I use that needs taken care of? Oh and one other thing is I can no longer have it where I double click on things to open them. Clicking is off with the mouse in that it clicks so damn quickly and it is not consistent in what it does. I want to set things to double click to open and close things in the Windows 7 64 bit environment like I had it be before. Also when I click on something now at times it will open it and immediately close it. WTH?
The only think I might be able to help you with, is the update issue.
This doesn't have to be an hardware problem, I had this problem before with some installations of Win 7.
Take a look at this software:
What it does: It downloads all needed updates directly from Microsoft, and installs them "offline", not using the Update Service.
Might take a while to finish, but solved this problem for me.
After this I had no further issues with Windows Update (yet)
In regards to the Windows 7 64 bit update situation it just seems to take a long time to connect but eventually gets the job done. It is something to start before I go to bed or before I go out somewhere. Problem solved in regards to the update situation.
Now ... as for my mouse ... I think the G300 is just on it's death bed. The scrolling is terrible. Now I have seen some repair procedures through searches on Google and I think I'll have to remove the padding underneath the mouse to repair it as that is the only way I can see getting it open but man I am not ready to do that yet. I am going to test it on another pc and see if it works fine.
Update: Not tested yet on another pc but honestly I am assuming nothing will be different. This mouse will become a fun project for me to mess around with and try and repair or I will sell it to someone letting them know of the issues.
The thing is I think this mouse looks much larger than anything I have used and with all the spaces in the design it looks like it could give me fits in terms of holding onto it without something getting pinched. Any thoughts?
this seems like a lot of time and trouble spent on this mouse, and how much is "too much" is relative. however i would just get a new mouse at this point because they arent all that expensive and your time is valuable.
I rest my palm on the mouse and desk. Whatever grip that is I don't know. I also can't have a mouse that needs a mouse pad as the mouse pads always end up irritating my skin. In regards to money I hope to spend as little as possible but it is getting harder to stomach some of the so called good cheap choice when I start reading more and more about them. For the mice I have bought in the past .. G300 and Razer Lachesis ... the most I spent was $59.99 and really I want to stay at this price or go lower. The G300 I got for $39.99. Oh and I also have a Steelseries Kana which is ok but a bit clicky for my liking. I could use that temporarily but really I need two mice available as that is my son's and if he wants to come over and game well there is a problem then.
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