"Get SSH Keys: Cancelled" [was:Re: Problem regarding Emulab account log in]

[Niky Riga]

Hi Raj,

I am adding the geni-users mailing list to the thread since there are
probably more people there that can help us debug this problem.

I tried now to login to Flack using my pgeni account and I was successful.

Could you please open the errors panel and send us as much information
as you can about the error or two that are there. To do that, click on
the rightmost button above the red �Log in� button, the one that looks
like a terminal window or health monitor. Then click on Tasks and Logs.
In the left panel, click on the first red button from the top, then
click on the first red line on the right hand panel.

Thanks,
Niky

PS: If you are not already a member of geni-...@googlegroups.com I
would suggest that you join so that you are able to post questions.
You can subscribe (and manage preferences) at:
http://groups.google.com/group/geni-users



Raj Thakkar wrote:
> Respected Niky and Sarah,
>
>
> I was working on
> experiment in using Emulab account. But there is a problem in log in the
> Flack. I downloaded the geni cerficate and try log in with my passphrase
> but it is not accepting the password. It is showing the same error*Get
> SSH Keys: Cancelled.* I tried it couple of times but it still showing
> the same error. Is there any thing else i need to download while using
> Emulab account. Can you please look into this problem. The details of
> the account are:
>
> user: raj1111
> urn = urn:publicid:IDN+pgeni.gpolab.bbn.com
> <http://pgeni.gpolab.bbn.com>+user+raj1111
>
>
>
> Thank you
>
>
> Regards
> Raj Thakkar
>
>

[Hussamuddin Nasir]

Hi Raj,
Can you please clear your browser cache and try again. I had reported
this problem yesterday and did confirm that it was fixed as of 5:00pm
EST yesterday.

cheers,

Hussam
(Hussamuddin Nasir)

Netlab Operations Team

-------------------------------------------------------------------
Laboratory for Adv. Networking Phone : (859)218-0059
James F Hardymon Building Fax : (859)323-3740
301 Rose Street, Rm 237 E-mail : na...@netlab.uky.edu
Lexington, KY 40506-0495 Web : http://www.netlab.uky.edu

University of Kentucky
**********************
-------------------------------------------------------------------

[Raj Thakkar]

Hi Nasir,

                            I clear my cache and try to login with new certificate and it worked perfectly.Thank you so much for the help.

Thank you

Regards

Raj Thakkar

On Thu, Dec 5, 2013 at 8:32 AM, Hussamuddin Nasir <na...@netlab.uky.edu> wrote:

Hi Raj,
  Can you please clear your browser cache and try again. I had reported this problem yesterday and did confirm that it was fixed as of 5:00pm EST yesterday.

cheers,

Hussam
(Hussamuddin Nasir)

Netlab Operations Team

-------------------------------------------------------------------
Laboratory for Adv. Networking  Phone  : (859)218-0059
James F Hardymon Building       Fax    : (859)323-3740
301 Rose Street, Rm 237         E-mail : na...@netlab.uky.edu
Lexington, KY 40506-0495        Web    : http://www.netlab.uky.edu

                        University of Kentucky
                        **********************
-------------------------------------------------------------------

On 12/5/13, 12:20 AM, Niky Riga wrote:

Hi Raj,

I am adding the geni-users mailing list to the thread since there are probably more people there that can help us debug this problem.

I tried now to login to Flack using my pgeni account and I was successful.

Could you please open the errors panel and send us as much information as you can about the error or two that are there. To do that, click on the rightmost button above the red “Log in” button, the one that looks like a terminal window or health monitor. Then click on Tasks and Logs. In the left panel, click on the first red button from the top, then click on the first red line on the right hand panel.