Re: [Conference] Workplace and collaboration in 2013 : facts, tools and feedbacks
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Craig Duncan
Jan 24, 2013, 3:44:44 AM1/24/13
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Yesterday morning I attended a private sector business seminar entitled The Workplace of the Future. It was run by several business consulting firms including Voirin. Thanks to Claude for posting it here. While there was nothing really new, it was a good round up of characteristics and emerging issues for Enterprise 2.0 companies.
Here are some of the points that I found interesting. Maybe some will stimulate interest for a GWG meeting?
Craig
A broad business survey found that employees spend 16% of their time looking for information and only 9% of their time analysing it. Enterprise search is a very hot topic.
Internal social networks are being developed in most companies, but research shows they do NOT reduce number of emails
Email is still 87% of enterprise communication
Enterprise search with personalized access rights is replacing filing systems. Social and competency profiles are also listed in search results
Voice indexing of videos is coming - we will be able to search to find when they said "X" in a video
Auto tagging of content by systems that look at similar documents is emerging
Private third party software licence terms are unknown to all users - but Dropbox does actually OWN your content
Role of middle management is changing as their power is no longer as gatekeepers -social media has flattened the hierarchy
BYOD (bring your own device - phone, laptop, tablet etc.) vs BuyYOD is becoming a big issue -what about loss and theft while travelling...?
Companies are starting to track how much email is sent and received outside working hours and this is becoming a policy issue - some companies turn off internal emails outside working hours and sell it as a benefit
In general users feel constrained by enterprise IT systems (choice of equipment, mobility). They want to use same system as at home, and want the latest versions of everything.
IT services are becoming a contractual policy issue between orgs and staff... Who has what rights? Can companies track the location of mobile phones or tablets?
Augmented contact profiles on Intranets are the hot growth item - including skills profiles
Enterprise social networks are often introduced informally - there are emerging questions about people that are 'too active' or who 'pretend to have more expertise' than they really do - what about allowing ratings on people?
Allowing social (non-business related) use is the best way to develop usage of some tools. Eg hobby communities inside a company gives motivation for staff to learn to use online community software
Community managers (as a job title) are on the rise. HR departments are developing clearer competency profiles which are different than typical web staff - 37% companies have them now, 27% have intention of hiring one.
Apple, Android and Windows app stores are developing enterprise application areas for specific companies
All laptops are moving to touch screens
Flexible screens will permit new devices (folding laptops?)
Holographic (projected from device) keyboards are being developed (again...)
Telephones are now powerful enough to be the engine of laptop hardware
Users are never hostile to introduction of iPhones at work, but are often hostile to Windows phones or Blackberry
Software as a Service (online subscription software eg. Survey Monkey) = 80% of new software development
Dropbox type cloud services are entering many enterprise applications - users can synch wherever they are
END
On Monday, December 17, 2012 10:40:41 AM UTC+1, Claude Super wrote:
Here are some of the points that I found interesting. Maybe some will stimulate interest for a GWG meeting?
Craig
A broad business survey found that employees spend 16% of their time looking for information and only 9% of their time analysing it. Enterprise search is a very hot topic.
Internal social networks are being developed in most companies, but research shows they do NOT reduce number of emails
Email is still 87% of enterprise communication
Enterprise search with personalized access rights is replacing filing systems. Social and competency profiles are also listed in search results
Voice indexing of videos is coming - we will be able to search to find when they said "X" in a video
Auto tagging of content by systems that look at similar documents is emerging
Private third party software licence terms are unknown to all users - but Dropbox does actually OWN your content
Role of middle management is changing as their power is no longer as gatekeepers -social media has flattened the hierarchy
BYOD (bring your own device - phone, laptop, tablet etc.) vs BuyYOD is becoming a big issue -what about loss and theft while travelling...?
Companies are starting to track how much email is sent and received outside working hours and this is becoming a policy issue - some companies turn off internal emails outside working hours and sell it as a benefit
In general users feel constrained by enterprise IT systems (choice of equipment, mobility). They want to use same system as at home, and want the latest versions of everything.
IT services are becoming a contractual policy issue between orgs and staff... Who has what rights? Can companies track the location of mobile phones or tablets?
Augmented contact profiles on Intranets are the hot growth item - including skills profiles
Enterprise social networks are often introduced informally - there are emerging questions about people that are 'too active' or who 'pretend to have more expertise' than they really do - what about allowing ratings on people?
Allowing social (non-business related) use is the best way to develop usage of some tools. Eg hobby communities inside a company gives motivation for staff to learn to use online community software
Community managers (as a job title) are on the rise. HR departments are developing clearer competency profiles which are different than typical web staff - 37% companies have them now, 27% have intention of hiring one.
Apple, Android and Windows app stores are developing enterprise application areas for specific companies
All laptops are moving to touch screens
Flexible screens will permit new devices (folding laptops?)
Holographic (projected from device) keyboards are being developed (again...)
Telephones are now powerful enough to be the engine of laptop hardware
Users are never hostile to introduction of iPhones at work, but are often hostile to Windows phones or Blackberry
Software as a Service (online subscription software eg. Survey Monkey) = 80% of new software development
Dropbox type cloud services are entering many enterprise applications - users can synch wherever they are
END
On Monday, December 17, 2012 10:40:41 AM UTC+1, Claude Super wrote:
I am happy to invite you to the seminar « Poste de travail du futur » which takes place on the 23rd of January in Geneva. Working together with VOIRIN-ATELYA and ACESI, we would like to share with you our viewpoint on the vision of the workplace of the future. Several aspects will be dealt with: software, hardware but also human and the impacts on today’s information systems and the jobs linked with IT/IS. We hope to see you there. However, as there is a limited number of seats, please confirm your attendance by using the following link.Happy HolidaysCheersClaude
mayap...@gmail.com
Jan 24, 2013, 11:39:41 AM1/24/13
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Interesting notes, Craig. Thank you!
Sent from my iPod
Sent from my iPod
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