Hi John
So our institute IT person did the certificate thingy :-) as you suggested on the website link. It looks like it is connecting now, but it now returns a different error window with the message "An error occurred while reading the input file". Please advise.
BTW I am using the latest version of visualizer visualizerLauncher-1.2.8-full.jar.
Thank you again for all the help.
Best
Jay
On Tuesday, July 22, 2025 at 3:49:26 PM UTC-4 John Liefeld wrote: