Announcement: GenePattern Coverage and Support December 24, 2020 - January 3, 2021

[GenePattern Help Forum]

From December 24, 2020, through January 3, 2021, the GenePattern team will be out of office for our annual holiday closing. During this time, the GenePattern and GenePattern Notebook servers and repositories will be accessible. We will be monitoring this and, should anything happen to disrupt service, we will work to resolve any issues within 24 hrs. However, due to the holiday closing, please be aware that:

• GenePattern staff will not be reachable by phone or responding to email. This includes our help forum, GitHub issues, Twitter, Instagram, and Facebook.
• Emails (including forum posts) and phone calls will be responded to as quickly as possible, once we return to the office on Jan 4, 2021.

If you have any questions, please feel free to leave a note in our forum.

Best Wishes,

-The GenePattern Team