Jawatan Kosong PBAPP (Kerani Jab. Operasi)

[Alfa Red]

Jawatan Kosong PBAPP (Kerani Jab. Operasi)

sumber: http://www.pba.com.my/?page_id=1079

1)CLERK (OPERATIONS DEPARTMENT)
 
Responsibilities:

• Ensure all work orders from Call Centre are assigned promptly and properly to the respective administration clerk according to the type of modules
• Ensure bulk assignments are assigned promptly and properly to the respective administration clerk
• Ensure all work orders are updated in Service Alliance (SA) within time frame (SLA)
• Ensure all materials (serialized and non-serialized are updated correctly and promptly
• Ensure all work order status from site agents are updated correctly and promptly
• Ensure generation and dispatch of letters to consumers for related modules
• Ensure immediate correction is made on any updating errors
• Perform any other duties assigned by the Superior from time to time

 
Requirement:

• Minimum SPM / Unified Examination Certificate (UEC) with credits in Bahasa Malaysia and English / Certificate/ Diploma or equivalent qualification (approved by MQA)
• Minimum 3 years working experience in office administration
• Computer literate in Microsoft Office
• Proficient in both written and spoken Bahasa Malaysia and English
• Good communication and interpersonal skills
• Positive attitude, highly initiative and able to work independently with minimum supervision
• Fresh graduates are encouraged to apply

 
 

Interested candidates are encouraged to APPLY ONLINE together with updated particulars – full personal particulars, qualifications and experience, stating present and expected salary, contact number together with a recent photograph on or before 26 April 2017.

Please note that incomplete applications will not be considered. Only shortlisted candidates will be notified.

*Positions offered is contract for one ( 1 ) year prior to the absorption into permanent posts and subject to job performance.

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