1–877-698-8051 How To Cancel Geek Squad Insurance Plan

[Tom Carter]

Big box retailer Best Buy offers a full range of premium cell phone insurance options to smartphone owners, allowing consumers to easily replace a faulty device with a new one. However, some cell phone owners might consider canceling their insurance plan.

How to cancel a Geek Squad insurance plan

There are several proven methods for canceling a Geek Squad smartphone insurance plan. Please note that these methods will also work for an insurance plan provided for any other piece of technology you have purchased from Best Buy. Before canceling the plan, it is important to know the lifespan of the smartphone so as not to cancel when you still have a few years left to use your device.

On the phone

Many consumers may wish to cancel their Geek Squad information package by calling a customer service line. Call 1–877-698-8051. Follow the voice prompts by carefully saying the words “protection plan” and “cancel my plan.” If you call from the registered phone number, the automated system will guide you through the steps to cancel your plan, and you won't even have to speak to anyone. Please note that it is extremely important that you have the receipt that shows your original Geek Squad insurance purchase. If you can't find the receipt, a customer service agent should be able to help you. You can also check on your iPhone to see if you have AppleCare if you're not sure.

To cancel your Geek Squad protection plan:

• Call customer service at 1–877-698-8051.
• Ask to speak with a representative.
• Give them your account number and customer information.
• Request the cancellation of your plan and your monthly payments.
• You will receive a confirmation SMS or email.

On the Internet

Best Buy allows consumers to cancel Geek Squad insurance plans through the company's web portal. To do this, log in to your individual Best Buy account. Go to your account home page, then click on the “Support” tab and look for the “Total Technical Support” tab. Scroll down to “Your Account,” then click “Manage Your Membership.” From there, simply find your insurance plan and cancel it, making sure to also click on the “Auto-Renew” feature. Your insurance plan will be canceled for the next pay period. If you prefer to cancel immediately, the website will give you a number to call. If you have Verizon coverage, you can also follow the same process to better understand how to cancel Verizon phone insurance. For a more general guide, you can read our article on how to cancel phone insurance.

At a retail outlet

You can also cancel your insurance plan at a Best Buy store. To do this, visit customer service and tell an employee that you want to cancel your Geek Squad Protection plan. The employee may try to dissuade you from keeping the plan, but he or she stands firm. It may be helpful to bring your original receipt and the contract to your insurance plan.

FAQs.

Do I have to purchase my product from Best Buy to qualify for Geek Squad protection?

Yes. Smartphone or related device must have been purchased from Best Buy to be eligible for Geek Squad protection.

Can I still purchase Geek Squad Protection after purchasing my product?

Generally speaking, you have 60 days from the purchase of your smartphone to activate an insurance plan with Best Buy.

Where can I find my Geek Squad Protection Plan number?

Your plan number can be found on your Memberships, Protection Plans and Subscriptions 1–877-698-8051 page or on the original receipt.