Troubleshoot
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Self Engaged \m/
Jul 5, 2016, 6:53:41 AM7/5/16
to Geco
I recently got Leap Motion and I installed Geco MIDI on my laptop running windows 10. When I launch the Geco app it says connection failed. I'm connected to the internet but the app says I'm not. Any solutions?I recently got Leap Motion and I installed Geco MIDI on my laptop running windows 10. When I launch the Geco app it says connection failed. I'm connected to the internet but the app says I'm not. Any solutions?
Geert Bevin
Jul 5, 2016, 6:55:29 AM7/5/16
to Self Engaged m/, Geco
Hi,
GECO relies on the features of Leap Motion App Home. It requires access to the internet and Leap Motion's services to be able to activate the application on your computer. If this doesn't work, please reach out to Leap Motion itself, we have no way to intervene since this is all handled without Leap Motion's own infrastructure.
Take care,
Geert Bevin
> On 05 Jul 2016, at 12:37, Self Engaged m/ <selfe...@gmail.com> wrote:
>
> I recently got Leap Motion and I installed Geco MIDI on my laptop running windows 10. When I launch the Geco app it says connection failed. I'm connected to the internet but the app says I'm not. Any solutions?I recently got Leap Motion and I installed Geco MIDI on my laptop running windows 10. When I launch the Geco app it says connection failed. I'm connected to the internet but the app says I'm not. Any solutions?
>
> --
> Everything related to Geco can be found on http://uwyn.com/geco
> ---
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GECO relies on the features of Leap Motion App Home. It requires access to the internet and Leap Motion's services to be able to activate the application on your computer. If this doesn't work, please reach out to Leap Motion itself, we have no way to intervene since this is all handled without Leap Motion's own infrastructure.
Take care,
Geert Bevin
> On 05 Jul 2016, at 12:37, Self Engaged m/ <selfe...@gmail.com> wrote:
>
> I recently got Leap Motion and I installed Geco MIDI on my laptop running windows 10. When I launch the Geco app it says connection failed. I'm connected to the internet but the app says I'm not. Any solutions?I recently got Leap Motion and I installed Geco MIDI on my laptop running windows 10. When I launch the Geco app it says connection failed. I'm connected to the internet but the app says I'm not. Any solutions?
>
> Everything related to Geco can be found on http://uwyn.com/geco
> ---
> You received this message because you are subscribed to the Google Groups "Geco" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to geco-app+u...@googlegroups.com.
> To post to this group, send email to geco...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
Maurizio De Tommasi
Aug 24, 2016, 6:28:11 PM8/24/16
to Geco
Hi, have you solved the issue? I got the same problem.
Regards
Regards
Maurizio De Tommasi
Aug 24, 2016, 6:28:11 PM8/24/16
to Geco
Hi, have you solved the issue? I got the same problem.
Thank you
Il giorno martedì 5 luglio 2016 12:53:41 UTC+2, Self Engaged \m/ ha scritto:
Geert Bevin
Aug 24, 2016, 6:30:14 PM8/24/16
to Maurizio De Tommasi, Geco
Hi Maurizio,
Sorry to hear that you're having problems. Please reach out to Leap Motion since we have no influence over the behavior of the application launch, this is all part of the Leap App Store. Very rarely there's a temporary glitch in there system. You can try again after a little while and the issue should be resolved. If not, Leap Motion customer support will be able to help you.
Take care,
Geert Bevin
iOS Product Manager & Senior Software Engineer | Moog Music Inc.
Principle Software Engineer | Roger Linn Design
Founder, Owner & Engineer | Uwyn
Sorry to hear that you're having problems. Please reach out to Leap Motion since we have no influence over the behavior of the application launch, this is all part of the Leap App Store. Very rarely there's a temporary glitch in there system. You can try again after a little while and the issue should be resolved. If not, Leap Motion customer support will be able to help you.
Take care,
Geert Bevin
iOS Product Manager & Senior Software Engineer | Moog Music Inc.
Principle Software Engineer | Roger Linn Design
Founder, Owner & Engineer | Uwyn
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