Huawei Mediapad 10 Link Android 5.0 Update
Libby Cowen
I figured it out, which wasn't easy (googling the issue mostly brought up suggestions that the Android app needed to be installed). It's in Android Settings/Apps/Choose Default apps /Opening links. Make sure "open links in apps" is already On (mine was) then go down to Zoom, make sure" Open supported links" is on (again, mine was) then click on Supported web addresses - where on my tablet nothing was turned on from a list of possible options. Select the ones that resemble URLs you receive (I chose a couple of zoom.us) or maybe all of them?
This should not be so obscure and hard to get to. I uninstalled and reinstalled the app just to make sure I wasn't overlooking anything obvious, and this setting was never offered. Hope this works for you.
I resolved the issue by uninstalling the zoom app, then clearing the cache AND the storage on the Play Store app, then installing the Zoom app, then clearing the cache and storage on the newly installed Zoom app. Clearing the cache wasn't enough.
Do you have Intune installed on your tablet?
If your email app is controlled by Intune, you will not be able to transfer the meeting ID embedded in the email link to another app.
If Intune is installed, you need to use the Zoom for Intune app (icon with the lock).
Do you own a tablet? You will not be able to transfer the meeting ID embedded in the email link to another app if your email app is controlled by Intune. You need to use the zoom for in tune app if it is installed.
I have the same exact problem, on my new Galaxy S8 tablet. I am quite proficient at Zoom with a pro account, I have loaded the app and signed it in, and I can start a meeting or I can join other meetings with the meeting number and passcode, but the Android app on the new tablet simply will not open from a link in an email. Links still work fine on the old tablet and on my android phone. The tablet definitely does not have an app called Intune. I have requested tech support.
Thanks for the detailed note. However, this did not work for me on the Lenovo Tab. The only thing that finally worked was clearing data and cache in Google Chrome and then trying to login or launch zoom from calendar link. Hope this helps others who continue to face the problem.
JanAugCPA, you are a lifesaver, I just upgraded from old Android 10 tablet to new Android 13 tablet, and immediately began encountering this issue, whereas for years I could just click on a zoom.us meeting URL and it would take me right into the meeting room. Was trying everything to fix to no avail. THANK YOU so much for the solution!
Well, dang it, KDJ, my tablet now has Android 14 and it looks like something has changed - the option "Supported web addresses", which previously opened a long checkbox list of addresses is no longer there. Coincidentally I have been scratching my head over the same issue on my new phone (related to a different app which is no longer opening from email links ) which is where I encountered this new inability to add verified links. I hadn't realized this had also affected my tablet (I don't zoom on my phone) because the extra links I added last year are still there and email links are still working fine on the tablet.
I did that but in my mom's galaxy tab 6 launching app function was on but I turned off and on again and that did it! So don't be like o its on so it must be some thing else. Some times turning of and on makes this functions work again as they should.
My Samsung Galaxy S8 tablet is experiencing the same exact problem as yours, on my brand new tablet. Zoom works quite well with a pro account, I've downloaded the app and signed in, and I'm able to start meetings and join other meetings with the meeting number and passcode, but the Android app on the new tablet doesn't open from an email link. My older tablet and Android phone still work fine with links. Intune is not available on the tablet. My tech support request has been submitted.
THANK YOU SO MUCH!!!! Unchecking on the "Desktop site" on chrome fixed it!!! I was very frustrated. I tried everything mentioned above, and I'm quite tech savvy but could not find a solution to this. Simply opening the link on a mobile site did the trick!! If you use chrome, go to the settings > Under Advanced, Site setting > Desktop sites > Add zoom.us as an exception. This will pull any zoom.us link as a mobile site and forever solve the issue.
I am trying to remotely control a Samsung Galaxy Tab 6 running Android 10. I have the latest verstion of TeamViewer Host running on the tablet and I am able to connect to it from other devices. I am running the newest version of TeamViewer: Remote Control on all the devices that I'm trying to control it from.
I have restarted the Tablet that the Host is running on. I have also restarted all the devices that I've tried to connect with. I get a black screen on an IPAD, an Android phone and a Windows computer.
I tried running QuickSupport instead of Host and it worked from the PC, IPAD and Android phone. I could see the screen and move between screens. But, I need to remotely control and tablets features and functions.
Once, the very first time I ran QuickSupport, I immediately ran Host afterwards. It worked, I had the screen display and could control everything remotely. It was a thing of beauty. But that only worked once. Everytime I have started Host since, I just get a black screen.
That first time I started QuickSupport, it asked me several questions about access on the tablet. I could kick myself that I didn't screenshot those questions. After that it only asks one question on the tablet, whether I want to allow the screen to be seen and/or recorded. It apparently changes some setting in the tablet when I agree to that. Host doesn't appear to have control of that setting?
Now I've gotten to do what I want once and can't repeat it and I couldn't have to start QuickSupport anyway because I will be controlling this remotely and the person who will have the tablet is not capable of operating it. I need to be able to complete control it remotely.
I'm doing this so I can start **Third Party Product** conferences with my mom who is in a retirement home and can't come out. She can no longer even accept a **Third Party Product** call. She is so lonely. If I can do this I can connect her by video to her children and grandchildren. I'd appreciate any ideas anyone has. Thank you!
I was able to see the remote tablet screen 2 weeks ago from a Windows laptop. Yesterday I tried with a Mac: black screen. Tried on my phone (galaxy s10) and it worked once, however after changing a setting on the remote tablet (force landscape mode in Nova Launcher), I had to restart the remote tablet. After that, black screen whatever I try..
Maybe you can install Tasker in the remote tablet. Tasker can schedule processes, such as starting the Teamviewer app in the morning. Maybe that will make the host app work again, at least for once. Not pretty, but it might do the trick for you?
@Djeb @vncvdb
Did some further testing:
If the tablet is in portrait Teamviewr works (shows screen + can control) HOWEVER if within the session I switch to 'Landscape mode' then control becomes very limited (basically cannot use the home/back/App overview buttons are not accesible, I can show all apps by swiping up but I cannot actually launch any of them etc...)
My workaround for the time being is:
- to use an automation software (TASKER) so that upon starting a first teamviewer session Tasker forces the tablet into portrait mode.
- Then I make a new Teamviewer session where I do any changes necessary and before terminating it I restore the tablet back to Landscape mode.
Funnily the IM/Videochat APP Skype was not allowing automatically incoming calls (it prompts a dialogue where you actively have to click accept) but it's LITE version did work as intended.
I think this Samsung UI + ANDROID 10 + Security updates have a few compatibility issues. It is no excuse for Teamviewer or other developpers not too look into it to improve their products (actually, to make them work as intended?).
I hope this can help anyone.