Garuda Indonesia Domestic Helper Fare
Gordon Neal
Passengers travelling with Domestic Helper Fare Economy class can enjoy up to 30kg or above checked baggage allowances. Baggage size and piece restrictions may differ by airlines.
Airlines Total Checked Baggage Allowance Cathay Pacific 30 KG Philippine Airlines 30 KG Hong Kong Airlines 35 KG China Airlines 35 KG Singapore Airlines 40 KG(outbound) / 30 KG(inbound) Silk Air 40 KG(outbound) / 30 KG(inbound)
Above baggage allowance details are for reference only and may vary between airline partners. Please refer to individual airline policies and regulations for confirmation.
Rebooking is permitted upon booking on Domestic Helper Fare. Penalty may apply subjected to airlines fare rules, a handling fee of HKD$420 per ticket will be charged by Hutchison Travel Limited as rebooking fee. Please submit your date change request at least 3 working days before departure by calling our Customer Service hotline (852) 3163 0800 or c...@hutchgo.com.
Cancellation and penalty are subjected to airlines fare rules, on top of the airline penalties, a handling fee of HKD$420 per ticket will be charged by Hutchison Travel Limited as cancellation fee. Please submit your request at least 3 working days before departure by calling our Customer Service hotline (852) 3163 0800 or email to c...@hutchgo.com.
Passengers should fill in passenger information and employment contract number with valid supporting document of employment contract or working visa upload to system for validation in order to complete online purchase.
Passengers have to present valid supporting document of employment contract or working visa at check-in counters and boarding gate for checking. Please make sure the validity of the employment contract or working visa during your travel period.
Providing invalid documents or the passenger name printed on the electronic ticket does not match with the employment contract or working visa will both result in a penalty and / or denied boarding by the airlines. Hutchison Travel Limited takes NO liability for any loss to the passenger.
Foreign domestic helpers (FDHs) who received full vaccination in regions where Hong Kong has reached a recognition agreement arrangement on their vaccination records (the currently applicable regions include Bangladesh, Cambodia, India, Indonesia, Malaysia, Nepal, Pakistan, the Philippines and Sri Lanka etc.) may come to work in Hong Kong and must undergo compulsory quarantine at a designated quarantine facility. As for FDHs who have received full vaccination in Hong Kong, Mainland, Macao or at places of stringent regulatory authorities designated by the World Health Organisation (including Thailand) they may undergo compulsory quarantine at a general designated quarantine hotel or a designated quarantine facility.
The Government announced that from 5 February 2022, the compulsory quarantine period for inbound travellers from overseas places will be adjusted to 14days in designated quarantine hotels, to be followed by a seven-day self-monitoring period.
According to Clause 3 of the Standard Employment Contract (SEC), FDHs working in Hong Kong must work and reside in the employer's residence specified in the SEC during their employment period. In view of the latest quarantine arrangement considerations, the Commissioner for Labour has, in accordance with Clause 15 of the SEC, given in-principle consent for FDHs who have completed a 14-day compulsory quarantine to stay at licensed hotels or guesthouses which are not DQHs/DQFs to complete the subsequent self-monitoring if requests have made by the employers due to considerations of the family situation or household environment. The quarantine arrangement is not necessary to make an application to the LD.
For more information, please visit HKSAR Government website:
Passengers travelling with Domestic Helper Fare Economy class can enjoy up to 30kg or above checked baggage allowances. Baggage size and piece restrictions may differ by airlines.
Airlines Total Checked Baggage Allowance Cathay Pacific 30 KG Cathay Dragon 30 KG Philippine Airlines 30 KG Hong Kong Airlines 35 KG China Airlines 35 KG Singapore Airlines 40 KG(outbound) / 30 KG(inbound) Silk Air 40 KG(outbound) / 30 KG(inbound)
Above baggage allowance details are for reference only and may vary between airline partners. Please refer to individual airline policies and regulations for confirmation.
Rebooking is permitted upon booking on Domestic Helper Fare. Penalty may apply subjected to airlines fare rules, a handling fee will be charged by WeWaHoliday Travel Platform as rebooking fee (please refer to Booking Terms and Conditions). Please submit your change request at least 3 working days before departure by contacting our Customer Service hotline (852) 3163 0999 or email to c...@wewaholiday.com.
Cancellation and penalty are subjected to airlines fare rules, on top of the airline penalties, a handling fee of will be charged by WeWaHoliday Travel Platform as cancellation fee (please refer to Booking Terms and Conditions). Please submit your request at least 3 working days before departure by contacting our Customer Service hotline (852) 3163 0999 or email to c...@wewaholiday.com.
Passengers should fill in passenger information and employment contract number with valid supporting document of employment contract or working visa upload to system for validation in order to complete online purchase.
Passengers have to present valid supporting document of employment contract or working visa at check-in counters and boarding gate for checking. Please make sure the validity of the employment contract or working visa during your travel period.
Providing invalid documents or the passenger name printed on the electronic ticket does not match with the employment contract or working visa will both result in a penalty and / or denied boarding by the airlines. WeWaHoliday Travel Platform (Hutchison Travel Limited) takes NO liability for any loss to the passenger.
We encourage our customers to make their domestic helper flight ticket booking online. If you experience any difficulties, you may contact our CS hotline at (852) 3163 0999 or email to c...@wewaholiday.com. Office hours: Monday to Saturday 09:00 to 19:00 (HKT); except Sundays and Hong Kong Public Holidays.
Foreign domestic helpers (FDHs) who have been fully vaccinated and hold recognised vaccination records may come to work in Hong Kong may choose to undergo compulsory quarantine at a designated quarantine hotel (DQH) or a designated quarantine facility (DQF) and hotel for quarantine of FDHs. FDHs who are coming to work in Hong Kong will be issued a 14-day compulsory quarantine order, but if they have completed the vaccination course with test results taken on the fifth, sixth and seventh days after arrival in Hong Kong all being negative, they will be considered as having completed compulsory quarantine after completing the seventh day of quarantine. They will only need to continue to undergo self-monitoring on the following seven days.
For more information, please visit HKSAR Government website:
For Filipino and Indonesian workers, Hong Kong offers advantages such as proximity to home than, say, Middle East countries and mandates slightly higher wages than Malaysia or Singapore. Adding to that is the strong support from governments of the labor exporting nations as well as a strong sense of community among migrant workers.
Placing domestic workers involves multiple stakeholders: the labor exporting and destination governments, intermediaries such as employment agencies, healthcare institutions, and the job applicants themselves. It takes a lot of effort, investment, and sacrifice to be employed overseas. No wonder domestic workers, as well as other migrant laborers, are often accorded as heroes not just for their sacrifice but also for their contributions to the domestic economy.
It is not expected for domestic workers to bring huge pieces of luggage when they fly into Hong Kong. Apartments are mostly small enough to accommodate extra items, so bringing a reasonable amount of clothing, personal items, and importantly, travel documents and air tickets should be enough.
Airlines such as Cathay Pacific, Cathay Dragon, Philippine Airlines, Garuda Indonesia, Air Asia, Cebu Pacific, and a few more offer daily flights to Hong Kong. Certain airlines offer special prices for domestic helper travelers. But more than just the selection of airlines based on fare rates, booking should also consider the convenience of traveler; passengers on flights arriving late night can expect fewer or less frequent transport connections out of Hong Kong International Airport.
On the day of departure, the domestic workers must be at the airport early enough to ensure that there is enough time to undergo checks. Please ensure that all necessary documents (passport, relevant visa and employment contract) and other supporting documents (birth certificates, payment receipts, employment reference, etc.) and photocopies of them neatly packed in an envelope come in handy for immigration officers to look into.
At the immigration counter, the officer may ask a few questions relating to the employment, compliance with recruitment procedure, and validity of documents. The domestic helper must be confident to answer questions and be ready to pull out supporting document if necessary. Answers in polite yet firm stance helps create an assurance that the traveling domestic worker is knowledgeable enough to get through the counter. In general, immigration officers are not there to make life difficult, but ensure employment follows the mandated procedure and avoid becoming a victim of criminal syndicates such as human traffickers.
Arriving in Hong Kong
For domestic workers traveling for the first time from the Philippines to Hong Kong, it can be an overwhelming experience as Hong Kong International Airport is huge and can get the arriving passenger disoriented. However, airport staff strategically positioned all over the airport arrival area can answer questions. There are also signs placed so travelers can simply follow them.