Fwd: Enquiry about maintenance protocols (Application No. 25/2019) ICC CASE#2-5316781927
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Simon H WANG
Jul 24, 2020, 9:12:14 AM7/24/20
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From: <set...@hyd.gov.hk>
Date: Wed, Jun 19, 2019 at 4:18 PM
Subject: Enquiry about maintenance protocols (Application No. 25/2019) ICC CASE#2-5316781927
To: Simon H WANG <simo...@hkbu.edu.hk>
Cc: <esd...@hyd.gov.hk>, <chen...@hyd.gov.hk>, <scoa...@hyd.gov.hk>, <sepr...@hyd.gov.hk>, <epr1...@hyd.gov.hk>, <eoa...@hyd.gov.hk>, <ec...@hyd.gov.hk>, <smes...@hyd.gov.hk>, <ppcc...@hyd.gov.hk>, <epr2...@hyd.gov.hk>, <smestr...@hyd.gov.hk>, <chen...@hyd.gov.hk>, <set...@hyd.gov.hk>, <epr3...@hyd.gov.hk>, <1823_g...@1823.gov.hk>
From: <set...@hyd.gov.hk>
Date: Wed, Jun 19, 2019 at 4:18 PM
Subject: Enquiry about maintenance protocols (Application No. 25/2019) ICC CASE#2-5316781927
To: Simon H WANG <simo...@hkbu.edu.hk>
Cc: <esd...@hyd.gov.hk>, <chen...@hyd.gov.hk>, <scoa...@hyd.gov.hk>, <sepr...@hyd.gov.hk>, <epr1...@hyd.gov.hk>, <eoa...@hyd.gov.hk>, <ec...@hyd.gov.hk>, <smes...@hyd.gov.hk>, <ppcc...@hyd.gov.hk>, <epr2...@hyd.gov.hk>, <smestr...@hyd.gov.hk>, <chen...@hyd.gov.hk>, <set...@hyd.gov.hk>, <epr3...@hyd.gov.hk>, <1823_g...@1823.gov.hk>
Dear
Mr. Wang,
The Highways Department (“HyD”) attaches great importance to the repairs and maintenance of the public roads (including footpaths) and ancillary facilities within its ambit. Regular inspections of public roads territory-wide are conducted and repairs and maintenance are carried out timely to keep the roads in good condition and to ensure the safety of road users. We also always welcome public's notification of road damage and defects and suggestions.
Upon receipt of a complaint or report on uneven surface/defect of footpath, the HyD will carry out assessment and take prompt and appropriate follow-up action in relation to the footpath surface in need of repair (such as fencing off the relevant footpath section and conduct inspection in the surrounding areas) and complete the repairs as soon as possible. Generally, for simple and small scale cases, the inspection, mobilization and repairing works could be completed within a few days. Sometimes, the defects on footpath might be due to different causes such as upheaving by underground tree roots, vehicles riding on footpath, wear and tear, etc. For different cases, the handling time required may vary depending on factors such as whether joint site inspection/operation with other parties would be required, scale and complexity of the repair works. For such cases, HyD would fence off the uneven surface first to safeguard the public until the completion of the repairing works.
Regarding the photo provided, it is related to the defect on footpath with paving blocks/paving slabs. It could be categorized as stepping/tilting/uneven surface. Other common defects on footpath with paving blocks includes dislocation, cracking, depression, missing, etc.
Should you require any further information, please feel free to contact the me at 2762-3952 or email set...@hyd.gov.hk.
Best Regards,
Ms. CHAN Wai Yee
SE/TS
NT Region, Highways Department
Tel.: 2762 3952
Fax: 2714 5228
From: Wai Yee CHAN/HYD/HKSARG
To: Simon H WANG <simo...@hkbu.edu.hk>
Cc: Jessica CHOW/HYD/HKSARG@HYD, Grammy PC LI/HYD/HKSARG@HYD, Hon Fai YEUNG/HYD/HKSARG@HYD, Jenny WY LAM/HYD/HKSARG@HYD, Kwok Leung CHAN/HYD/HKSARG@HYD, Yuen Hin WONG/HYD/HKSARG@HYD, Wing Hong KWAN/HYD/HKSARG@HYD, Joey YC PANG/HYD/HKSARG@HYD, Chi Ming TANG/HYD/HKSARG@HYD, Chi Fai CHUNG/HYD/HKSARG@HYD, Wai Ping LEE/HYD/HKSARG@HYD, Ricky CC TAM/HYD/HKSARG@HYD, Kai Cheong CHU/HYD/HKSARG@HYD, Kin Yee YUNG/HYD/HKSARG@HYD
Date: 06/06/2019 11:47
Subject: Enquiry about maintenance protocols (Application No. 25/2019)
Dear Mr. Wang,
Thank you for your application for information regarding the road maintenance protocols. Please be advised that your application is now under processing. Pursuant to paragraph 1.16 of the Code on Access to
Information, you will be advised further in relation to your request on or before 19 June 2019.
Best Regards,
Ms. CHAN Wai Yee
SE/TS, NT Region, Highways Department
Tel.: 2762 3952
Fax: 2714 5228
Dear Sir/Madam
I’m writing to seek information about the protocol and service level expectation of your department regarding a case of uneven pavement. Attached is the picture. This particular place was outside the purview of your department.
I’m asking a set of hypothetical question:1) should a case like this one be found on the road/pavement under the administration of your department and a complaint were received from a member of the public, will your department carry out the maintenance work (an old lady tripped over it)? 2) If so, how long would it usually take? 3) Under which category would the department file a case like this? 4) What is the framework used by the department to categorize cases like this one and other cases of different but comparable nature?
Wherever applicable please refer to Code on Access to Information when answering my questions. Thanks in advance.
Yours sincerely
Simon Wang
--
Simon Wang, Ph.D.
Lecturer
Language Centre
Hong Kong Baptist University
Kowloon Tong, Hong Kong
http://lc.hkbu.edu.hk/staff_simon.php
Disclaimer
This message (including any attachments) may contain confidential information intended for a specific individual and/or purpose. If you are not the intended recipient, please delete this message and notify the sender and the University immediately. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is prohibited as it may be unlawful.
In addition, the University specifically denies any responsibility for the accuracy or quality of information obtained through University E-mail Facilities. Any views and opinions expressed in the email(s) are those of the author(s), and do not necessarily represent the views and opinions of the University. The University accepts no liability whatsoever for any losses or damages that may be incurred or caused to any party as a result of the use of such information.
The Highways Department (“HyD”) attaches great importance to the repairs and maintenance of the public roads (including footpaths) and ancillary facilities within its ambit. Regular inspections of public roads territory-wide are conducted and repairs and maintenance are carried out timely to keep the roads in good condition and to ensure the safety of road users. We also always welcome public's notification of road damage and defects and suggestions.
Upon receipt of a complaint or report on uneven surface/defect of footpath, the HyD will carry out assessment and take prompt and appropriate follow-up action in relation to the footpath surface in need of repair (such as fencing off the relevant footpath section and conduct inspection in the surrounding areas) and complete the repairs as soon as possible. Generally, for simple and small scale cases, the inspection, mobilization and repairing works could be completed within a few days. Sometimes, the defects on footpath might be due to different causes such as upheaving by underground tree roots, vehicles riding on footpath, wear and tear, etc. For different cases, the handling time required may vary depending on factors such as whether joint site inspection/operation with other parties would be required, scale and complexity of the repair works. For such cases, HyD would fence off the uneven surface first to safeguard the public until the completion of the repairing works.
Regarding the photo provided, it is related to the defect on footpath with paving blocks/paving slabs. It could be categorized as stepping/tilting/uneven surface. Other common defects on footpath with paving blocks includes dislocation, cracking, depression, missing, etc.
Should you require any further information, please feel free to contact the me at 2762-3952 or email set...@hyd.gov.hk.
Best Regards,
Ms. CHAN Wai Yee
SE/TS
NT Region, Highways Department
Tel.: 2762 3952
Fax: 2714 5228
From: Wai Yee CHAN/HYD/HKSARG
To: Simon H WANG <simo...@hkbu.edu.hk>
Cc: Jessica CHOW/HYD/HKSARG@HYD, Grammy PC LI/HYD/HKSARG@HYD, Hon Fai YEUNG/HYD/HKSARG@HYD, Jenny WY LAM/HYD/HKSARG@HYD, Kwok Leung CHAN/HYD/HKSARG@HYD, Yuen Hin WONG/HYD/HKSARG@HYD, Wing Hong KWAN/HYD/HKSARG@HYD, Joey YC PANG/HYD/HKSARG@HYD, Chi Ming TANG/HYD/HKSARG@HYD, Chi Fai CHUNG/HYD/HKSARG@HYD, Wai Ping LEE/HYD/HKSARG@HYD, Ricky CC TAM/HYD/HKSARG@HYD, Kai Cheong CHU/HYD/HKSARG@HYD, Kin Yee YUNG/HYD/HKSARG@HYD
Date: 06/06/2019 11:47
Subject: Enquiry about maintenance protocols (Application No. 25/2019)
Dear Mr. Wang,
Thank you for your application for information regarding the road maintenance protocols. Please be advised that your application is now under processing. Pursuant to paragraph 1.16 of the Code on Access to
Information, you will be advised further in relation to your request on or before 19 June 2019.
Best Regards,
Ms. CHAN Wai Yee
SE/TS, NT Region, Highways Department
Tel.: 2762 3952
Fax: 2714 5228
| From: | Simon H WANG <simo...@hkbu.edu.hk> |
| To: | "h...@hyd.gov.hk" <h...@hyd.gov.hk>, "hyden...@1823.gov.hk" <hyden...@1823.gov.hk> |
| Date: | 30/05/2019 07:02 |
| Subject: | Enquiry about maintenance protocols |
Dear Sir/Madam
I’m writing to seek information about the protocol and service level expectation of your department regarding a case of uneven pavement. Attached is the picture. This particular place was outside the purview of your department.
I’m asking a set of hypothetical question:1) should a case like this one be found on the road/pavement under the administration of your department and a complaint were received from a member of the public, will your department carry out the maintenance work (an old lady tripped over it)? 2) If so, how long would it usually take? 3) Under which category would the department file a case like this? 4) What is the framework used by the department to categorize cases like this one and other cases of different but comparable nature?
Wherever applicable please refer to Code on Access to Information when answering my questions. Thanks in advance.
Yours sincerely
Simon Wang
--
Simon Wang, Ph.D.
Lecturer
Language Centre
Hong Kong Baptist University
Kowloon Tong, Hong Kong
http://lc.hkbu.edu.hk/staff_simon.php
Disclaimer
This message (including any attachments) may contain confidential information intended for a specific individual and/or purpose. If you are not the intended recipient, please delete this message and notify the sender and the University immediately. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is prohibited as it may be unlawful.
In addition, the University specifically denies any responsibility for the accuracy or quality of information obtained through University E-mail Facilities. Any views and opinions expressed in the email(s) are those of the author(s), and do not necessarily represent the views and opinions of the University. The University accepts no liability whatsoever for any losses or damages that may be incurred or caused to any party as a result of the use of such information.
Disclaimer
This message (including any attachments) may contain confidential information intended for a specific individual and/or purpose. If you are not the intended recipient, please delete this message and notify the sender and the University immediately. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is prohibited as it may be unlawful.
In addition, the University specifically denies any responsibility for the accuracy or quality of information obtained through University E-mail Facilities. Any views and opinions expressed in the email(s) are those of the author(s), and do not necessarily represent the views and opinions of the University. The University accepts no liability whatsoever for any losses or damages that may be incurred or caused to any party as a result of the use of such information.
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