Problem with ordering taxis in Hong Kong

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Simon H WANG

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Dec 25, 2020, 5:14:46 AM12/25/20
to glob...@didiglobal.com
Dear Sir/Madam

            As a regular contributor to South China Morning Post letters section I’m writing to bring your attention to a major flaw in your app. When I order a taxi for a trip in New Territories a green taxi that charges lower fees should have been dispatched. Yet your app sent a red taxi that charges more without a warning. This is unacceptable. Please kindly follow up. 

Yours sincerely
Simon Wang 

--
Dr Simon Wang, Ph.D., FHEA 
Lecturer in English 
Language Centre 
Hong Kong Baptist University 
Kowloon Tong, Hong Kong 
Phone: (852) 34117044



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