printer suddenly super slow when printing

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pri...@thecolony.io

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Oct 17, 2016, 12:32:20 PM10/17/16
to Google Cloud Print Developers
Hello Team,

We use Asus Chrome Books & Chromebox. We have set up Ricoh MPC2003 as Google Cloud Printer.

Using Ethernet, we have set up this printer on a Windows PC, & then shared it with Chromebox & Chrome Books wirelessly. ( Using Google Chrome > Settings > Advanced Settings > Google Cloud Print > Add classic printer ).

It works great, but, at times, after we give the print command, printer takes more than 10 minutes to take the print out. 
This happens only sometimes.

Note: We have a good internet connection.
When tried printing from Windows PC, It prints fine.

Could you please help us to check what we can do to sort this out. 

Thanks,
Rose


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TS

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Oct 18, 2016, 9:36:50 AM10/18/16
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I am not on the forum support team. I am merely a peer who has related personal experience.
  • The Google Cloud Print jobs you have described involved internet servers which may undergo maintenance, experience occasional heavy work loads and/or the job may become queued.
  • Unless I am grossly mistaken, your test print from your Windows PC printed via a LAN (USB connection would be far more restrictive).
You appear to have two options that can match the speed, reliability and security of your LAN print example:
  1. For HP and Ricoh printers there are simple to install and use (LAN printing) Chrome apps which totally eliminate the need for a server PC:
    HP Print for Chrome
    .
    Ricoh Print for Chrome
    .
    Hopefully other printer manufacturers will soon also adopt the same approach.
  2. For LAN printing from Chrome devices to any printer that you have a driver for, I recommend that you consider the GitHub Cloud Print Connector project which can be found here (read the Wiki before anything else). At first glance you may find the GitHub project intimidating. Just look up any unfamiliar techie talk on the internet as you go and you will finish sooner than you think! Don't be deterred without giving it a try: You would find the effort well worth it. Proof of authenticity is a link to the GitHub project on a Google Cloud Print help page. The Google page fails to mention that the GitHub project now includes support for Windows.


TS

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Oct 23, 2016, 7:41:20 AM10/23/16
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As far as the LAN print methods I mentioned in my previous post are concerned, you may find this information about printer selection helpful:

All of the relevant printers on your LAN should be very simply discoverable (visible) within the print dialogue on any ChromeOS device (e.g. Chromebox/book) as follows:
Once you have chosen the Print.. option from the Chrome browser main menu (3 dots), click on the Change.. button on the Destination panel then click on the relevant printer entry listed in Local Destinations. Note that if the last used printer was selected from Local Destinations and you forget to switch the printer on (and allow it time to settle down) before starting the Print dialogue, the default destination will revert to "Save as PDF".
The following example illustrates the (print dialogue) visibility of every printer configured on a small Linux print server running the GitHub Cloud Print connector. 


Key
relevant here means either:
(a) All of the printers configured on the server which has been setup in accordance with the GitHub Cloud Print Connector project.
or:
(b) If you have installed the HP Print for Chrome app this will include any app-discoverable HP printers. I suspect that Ricoh Print for Chrome works in a similar way.
should be here means:

If you have installed the HP Print for Chrome app, most HP printer models are naturally discoverable but a few aren't. Such HP printers can be made visible by opening the HP Print for Chrome app configuration module (this is red outlined in the Launcher example shown below)
  

then choosing the Add Printer option then entering the printer information manually. The Ricoh Print for Chrome app configuration module has similarly (but not identically) designed dialogue.

TS

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Dec 4, 2016, 8:30:20 AM12/4/16
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Although I have used HP Print for Chrome and the GitHub Cloud Print Connector, I have no actual experience with the Ricoh Print for Chrome app.
Because of this, I recommend that you refer to this Ricoh Print for Chrome YouTube tutorial authored by somebody else.
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