Brother HL-3170CDW stopped cloud printing!!

[pucci67]

I have a Brother HL-3170CDW and have been using it with a HP Chromebook to cloud print. 

It has worked great for over a year and about a month ago, just stopped cloud printing. I have unregistered and registered it. I completely reset it. I have called Brother and they say it is a Google problem. I really don't think that it is a cloud problem as I can see my prints queued on the cloud print. 

I have had some success using the printer with my desktop (Windows 10). This doesn't make sense to me as I can see them queued up- they just won't go to the printer!

Any ideas on how to get this Brother printer to work again with the Chromebook?? There must be something in the driver for the Brother that is not right. 

[TS]

On the blog web page here Steve V claims that he solved problems similar to yours as follows:

From the printer control panel select menu -> webservices -> start cloud print -> Print from Google Cloud Print -> (Do you want to connect to the server and check for print jobs?) YES

If this indeed works in your case, it suggests that the problem is a Brother firmware flaw rather than a Google problem.