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Hello Gene.
Thank you for your help. It's a brother mfc j5910dw. It has already the newest firmware "j".
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Hello Gene.
Time, Date and Timezone are correct (this was one of the first settings I've checked). Don't forget, with a different Google Account it works. May be it's a problem with my Account. I've checked also 2 step verificaton with an application specific password, but I've got the same error.
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Yes, correct account
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Yes, both methods (simple and 2 step) doesn't work. Today I tried to use only chars (no numbers) in my password. Nothing helps. I'm using a router, which is very common in germany. I have no filter, proxy or other special devices between printer and internet. Only simple NAT and a static IPv4 adress for the printer. My internet connection is dual stack ipv4 and ipv6, both native. I'm working also in the IT (databases, programming etc) , so have more than usual knowledge. I tried again to use a account of a friend and changed nothing in my setup at home. The different account works, but my not.
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Hello Robert, It was possible to add the printer via connector. But it was not possible to print a document. I see the jobs in the gcp print queue, but with an error. If I register the printer with a working account (without connector) and share this printer, I was able to print (this was not a surprise). I'm not able to test the API (not a developer). Is there a easy way to test the API?
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Kelly,
I am using my gmail login/password - not 2-step.
Tom
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The printer's web interface.
Tom
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Deleting all Items (Jobs,Printers) does not help for me.
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Same for me. My account doesn't work, another account works fine.
Google should have a look on it. GCP ist Beta, but inplemented on many
printers.
2014-08-01 13:13 GMT+02:00 <celso.er....@gmail.com>:
> Hi Jeff.
>
> Thanks for the suggestion, but I don't have print jobs pending and I'm still
> getting the "Internal Error" message.
>
> Right now I logged in to the printer with my mother's account and then
> shared it with my own.
>
> I still don't have a clue why my account doesn't work directly....
>
> Quinta-feira, 31 de Julho de 2014 21:17:22 UTC+1, Jeff Woertz escreveu:
>>
>> That's not what I suggested to do, though. What appears to work is not
>> deleting the printers but deleting any pending or stuck print jobs. Deleting
>> the printers does nothing to the print jobs.
>>
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Hi Markus,Could you please send us your printer model? Also, could you please search for the latest printer firmware for this model and try to update it?
On Fri, Sep 13, 2013 at 8:04 AM, <mar...@gmail.com> wrote:
Hello all,
sorry I'm not a developer for Google Cloud Print, but my problem might be related to some developers and I have no chance to get support elsewhere. My printer has a native Google Cloud Print support (configuration in a webinterface of the printer, no connector). I can't attach my printer to Google Cloud Print, because I got always an error: Authentication Status: Internal Error. I'm using the correct password, because if I using a wrong passwort, I got a message with wrong Authentication (user/password not correct). I've tested this with my @gmail.com and @googlemail.com address. Same error after enabling the 2-step verification (using a application-specific password).
Then I tried a complete different google account and I't works out of the box. My questions is, what's the problem with my google account which seems not support google cloud print?
Thank you.
Markus
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