unfortunately, we are unable to grant you additional quota at this time

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Ameya Patil

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Jun 29, 2020, 9:25:39 AM6/29/20
to gce-discussion
Google keeps on rejecting my GPU (all regions) quota increase from 0 to 1. I keep getting following messages:

unfortunately, we are unable to grant you additional quota at this time

I tried to contact sales team, but, they were also not clear as to how to do the same. They said that they don't have any such authority. I even tried to contact Google Partner, but even they did not respond. 

I have signed up and got 300$ free credits. I also upgraded the account by activating the billing on credit card. I have used many compute instances so that there will be some history of usage visible on my account. But, still no increase in quota.

I feel like I am being put in Blacklist by Google. 

Please someone try to help me get increase GPU quota (all regions). I have very limited time on my projects to complete.

Benjamin Daniel

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Jun 29, 2020, 2:08:01 PM6/29/20
to gce-discussion
I'm having a very similar issue trying to get a committed use quota increase from 0 to 2. Every other quota increase required for a committed use went through almost immediately except the actual CPU quota, which keeps getting denied.

I've been using GCS for over a year and am well past the $300 credit period. I've contacted sales, opened multiple cases, sent emails to whomever they told me to and have yet to see any movement on it.


It's infuriating and it's seriously made me consider migrating all my services to somewhere that doesn't make buying long term commitments damn near impossible.

dick.r...@gmail.com

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Jun 29, 2020, 2:25:57 PM6/29/20
to Benjamin Daniel, gce-discussion
The lack of transparency of GCP's criteria regarding GPU quota is widely
bemoaned. I suspect it's an economically, possibly politically, sensitive
topic for which any public guidance aside from "case by case" is fraught.
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