Network Internet Egress from EMEA to EMEA 471 gib in 3 day how it is possible?

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çağrı işbuğa

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May 3, 2018, 2:24:54 PM5/3/18
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Hello, I have an instance on google with this specifiaction basicly: Standard Intel N1 2 VCPU running in EMEA / Centos / Whm-Cpanel. Everything is right up to here. When I look at Cpanel's that 3 day bandwith, I see 3.5 Gb data conspution include ftp,smtp,imap,http and https. I mean All traffic. However I see that GC only has a 3-day traffic is 471 GiB.  

This traffic is not possible because there are only 3 parked domains
.
I try to understand but I can't. Also If i have 515 gib bandwith of 3 daily, This means is my websites are very popular and i don't need to think spending 3 daily price is 60$ but it isn't.


1–3 May 2018
Cloud DNS ManagedZone: 0.134 Months 
US$0.03
1–3 May 2018
Compute Engine Network Internet Egress from EMEA to EMEA: 471.12 Gibibytes
US$56.53
1–3 May 2018
Compute Engine Network Internet Egress from EMEA to Americas: 0.755 Gibibytes
US$0.09
1–2 May 2018
Compute Engine Standard Intel N1 2 VCPU running in EMEA: 47.416 hours
US$4.96
1–2 May 2018
Compute Engine Standard Intel N1 1 VCPU running in Americas: 47.416 hours
US$2.25
1–2 May 2018
Compute Engine SSD backed PD Capacity: 6.374 Gibibyte-months 
US$1.08
1–2 May 2018
Cloud DNS DNS Query (port 53): 83917 counts
US$0.03
1–2 May 2018
Compute Engine Network Internet Egress from EMEA to APAC: 0.046 Gibibytes
US$0.01
1 May 2018
Cloud SQL Storage PD SSD for DB in Netherlands: 0.323 Gibibyte-months
US$0.06
1 May 2018
Cloud SQL DB standard Intel N1 1 VCPU running in EUROPEWEST4
US$1.78
1 May 2018
Compute Engine Network Egress via Carrier Peering Network - EMEA Based: 0.321 Gibibytes
US$0.02
 



Fady (Google Cloud Platform)

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May 4, 2018, 12:39:41 PM5/4/18
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Hello,


As you mentioned, it seems that cpanel (WHM) measures bandwidth usage based on domain traffic, and per this cpanel link there are discrepancies. Furthermore, cpanel is an application that runs on the instance itself, measures traffic to some services that are part of the server (through the app per your config), and may not necessarily measure all traffic to the vm instance. That said, you may check for other third party tools that monitors all network traffic to/from the instance as a whole. However, no system is foolproof. Hence, you may contact billing as they are more equipped to help in investigating this issue. I hope that helps.


Bibin Sebastian

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Jan 12, 2019, 7:00:21 PM1/12/19
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I am in a similar situation. Some random traffic I have no clue of accumulated more than 6000$ charges overnight .How do I get out of this mess? Is there any hope in support from google to waive this amount which I did not generate.

Md (Google Cloud Support)

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Jan 16, 2019, 4:01:21 PM1/16/19
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Hi Bibin,

I see that you have already raised your concern on another thread in Google groups[1]. From there I came to know that you have already reached out to the billing team regarding your issue.

The billing team will work on your case will involve the technical team (if required) to investigate and verify the issue for which you had been charged this amount. Based on that they take appropriate action.


[1] https://groups.google.com/forum/#!topic/gce-discussion/iCXWCWJb36A




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