Generate Runbook - Error during listVcVms

[Carlo Constante]

This conversation comes from a community user on the /google-appengine/ groups, I think the conversation is better fitted for this Groups, and the discussion should be carried here.

Here's their post:

"Hi all,

When we try to generate a Runbook , the Migrate for Compute engine web console shows the following error:

"Error during listVCVms: Internal server error"

We can´t continue with the runbook generation process after this error message.

We have a VMware vCenter environment as a data source.

We have read the system logs but unfortunately we couldn´t find the rootcause.

Has anyone seen this problem before? Could you please help us?"

Advice is welcomed!

[Jason]

Hi,

From my research, this error is usually due to VMs created before vSphere version 5.0 due to a missing value in the "config.firmware" property. This issue has been resolved. If you are still encountering the issue, let me know which version of vSphere is currently being used and I can look into it further.

Sincerely,

Jason

Technical Solutions Representative

Google Cloud Platform, Montreal