"Urgent help needed" my google billing account has been closed

[Muhammad Yousuf Khan]

i have two billing accounts both of them has been closed by google with out sharing a reason. while i was dealing with the first billing account with the google support team my other billing account also get close after few days. which is insane. without prior notice closing a billing account i can not understand.

now i have used my final debit card to upgrade to my support from Bronze to Silver. which has been updated successful. now when i am clicking on the create ticket option i get this. 

You need permission to access the Google for Work Support Center. 

Now i do not know how can i fix my project. my running servers were there and they are no more accessible which i am really fail to understand why. at lease i was expecting a notice while i was doing any violation of the policy. 

Thanks,

Yousuf

[Scott Van Woudenberg]

Hello Yousuf,

Following up on this, I believe our Support team worked with you over chat and email to verify some information and get your Google Cloud billing account fully reinstated. I do apologize for the trouble that this caused you. If you would like to have a follow-up discussion off-list, please don't hesitate to email me directly and I'll be happy to answer any questions.

Sincerely,

-ScottVW

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Scott Van Woudenberg

Product Manager

Google Compute Engine

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[Muhammad Yousuf Khan]

Hi Scott,

Yes, it has been resolved.

Since i am a big FAN of Google for every reason therefore i can not stop my self from giving a suggestion here.

Please verify the Credit Card or Debit Card at first point when client is uploading the payment data. do not make billing account available until the details are validated.

if this is not workable for any reason then at least shorter response time on only billing matters is highly recommended. just imagine a server is down ( i am talking about billing matter only and not in technical aspect ) and client has to wait for 3 days, in my opinion this is going to be a very tough time for a client like me in today's 99.99% uptime scenarios. 

I really appreciate your response and i like to thank you on taking notice of my complain. 

Thanks,

Yousuf