Project blocked; abuse detected from ddos attack.

Roberts Rubenis

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Feb 27, 2016, 1:48:27 PM2/27/16

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Someone was ddosing my server alot today. And after a while this showed up Project blocked; abuse detected. Cant really Google see the difference from beeing the ddoser or getting ddosed? So is there a way to atleast get my file backups?

Roberts Rubenis

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Feb 28, 2016, 4:59:59 AM2/28/16

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Anyone?

M Usman

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Feb 28, 2016, 7:24:49 AM2/28/16

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This is really surprising (and troubling as well)

I was of the view that Google Cloud can block such attacks but you saying they would block the whole project for things like that ?? :(

Kamran (Google Cloud Support)

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Feb 28, 2016, 2:19:24 PM2/28/16

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Hello Roberts,

Would you please send me your project ID via private message so that I may further investigate this issue?

Sincerely,

Guy Fisher

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Dec 4, 2016, 2:49:26 PM12/4/16

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Hey Kamran,

Google just blocked my project, can you assist ?

Kamran (Google Cloud Support)

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Dec 4, 2016, 3:56:04 PM12/4/16

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Hello Guy,

Thank you for your message and I'm sorry to hear that your project is disrupted.

I'd like to mention that in such an incident, Google Cloud Platform Trust & Safety team will immediately send an email to the project owners with more information regarding the issue and the steps to minimize disruption of the project.

That being said, I encourage you to follow the instructions they provided via email and contact them immediately with the requested information to resolve the issue as soon as possible.

Sincerely,

Guy Fisher

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Dec 5, 2016, 3:08:55 AM12/5/16

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Thanks Kamaran,

Beside the option to appeal I don't have any option and they didn't reply to any of my message in the last 5 days.

My project id fisha-qa

Paul Nash

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Dec 5, 2016, 4:36:12 PM12/5/16

to M Usman, gce-discussion

We do not generally block projects because of *incoming* DDoS attacks. If a project receives an abuse notice, it means that project is *causing* abuse somehow, whether known to the owners or not.

Please note that unfortunately we cannot discuss the details of any particular customer's account on this public forum, which means that the likely outcome here will only be speculation about what's happening. Unless the customer chooses to share the outcome, which is entirely up to them.

Sorry we can't be more specific about this exact case, but rest assured the customer is in contact with our support teams.

On Sun, Feb 28, 2016 at 4:24 AM, M Usman <usma...@gmail.com> wrote:

This is really surprising (and troubling as well)

I was of the view that Google Cloud can block such attacks but you saying they would block the whole project for things like that ?? :(

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