Permission denied (publickey,gssapi-keyex,gssapi-with-mic).

[Justin Miller]

I've been setting up WHM/cPanel for a few days now. One two instances, I have WHM DNS Only installed, however recently I've lost the ability to do just about anything with them. I'm trying to figure out what's going on with WHM but I cannot SSH into the instance. When I use the gcutil function provided within the "SSH" button next to the instance, I get this message: "

Permission denied (publickey,gssapi-keyex,gssapi-with-mic)." 

Any ideas of what would cause this?

[Kathryn Brisbin-Hurley]

Hi Justin,

Does this StackOverflow question and answer help?

http://stackoverflow.com/questions/16729694/permission-denied-publickey-gssapi-keyex-gssapi-with-mic

Cheers,

Kathryn

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[Tim Chaves]

Justin, hoping you got this resolved--so are you successfully running WHM/cPanel on GCE?  I'm getting stuck on the DNS stuff--did you have to use the cPanel DNSONLY product and install it on multiple instances?

[Alex Szilagyi]

Hi Timmy,

It may be an old topic now but I'd like to ask you if you've managed to configure cPanel/WHM to work properly on Google Compute Engine? I'm in the middle of configuring my new linux environment for hosting on GCE but I also got stuck at DNS config, the guys who sold me the cPanel license cannot help me with the configs, they only point out the following:


Your server's IP addresses look to be behind a NAT firewall. The IP address xxx.xxx.xx.xxx will needs to be routed to a local IP address on your server. It looks like the NAT firewall is also not routing all ports to your server such as 53 for DNS and 25 for smtp:

==================
[~]$:> telnet xxx.xxx.xx.xxx 25
Trying xxx.xxx.xx.xxx...
telnet: connect to address xxx.xxx.xx.xxx: Connection refused
telnet: Unable to connect to remote host: Connection refused
==================

[~]$:> dig customdomain.com @xxx.xxx.xx.xxx

; <<>> DiG 9.3.6-P1-RedHat-9.3.6-20.P1.

el5 <<>> customdomain.com @xxx.xxx.xx.xxx
;; global options: printcmd
;; connection timed out; no servers could be reached
==================

Google support will need to assist with configuring the firewall and routing the IP addresses/ports if the firewall is handled by them. Your software firewall is not currently blocking any traffic:

===============
root@myinsance-gc [~]# iptables -L|grep policy
Chain INPUT (policy ACCEPT)
Chain FORWARD (policy ACCEPT)
Chain OUTPUT (policy ACCEPT)

root@myinsance-gc [~]# iptables -L|grep DROP
root@myinsance-gc [~]#
===============

Can anyone help me with some with configuring WHM/cPanel on GCE?

As a note I'm aware that GCE dosen't allow sending emails, I'm happy to go with SendGrid .

[Ian Carroll]

You should open those ports using the CLI. (25, 53)

 

 

Ian Carroll

https://www.ian.sh

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[Alex Szilagyi]

Thanks Ian!

Now I'm facing a different problem, maybe some of you guys from this group faced this issue already and can point me how you've deal with it.

They replied to me:

It appears your main shared IP is set to xx.xxx.xxx.xxx, which is also defined in the Apache configuration.

<VirtualHost xx.xxx.xxx.xxx:80>
ServerName mydomain.com

That is why your site is not resolving. Also, I checked and it appears xxx.xxx.xx.xxx does not even exist on your server! 
Is this IP address allocated to your server correctly? 

Any help? (always appreciated)

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[Alex Szilagyi]

P.S. - the thing is on my apache config ip appears the local IP of the Google Compute Engine instance.

When I added a domain to the cPanel then after trying to view it in the browser it redirects my website to the default cgi page (http:/mydomain.com/cgi-sys/defaultwebpage.cgi)