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So usually I wouldn't really care about stuff like this but it's starting to get really frustrating. Most of my problems with the app right now would be solved if the Android version was up to date with the IOS. The thing is that when I try to access my downloaded music with bad service/wifi it still loads the music in as if I didn't have it downloaded at all. This is not my main problem but still really annoying, if I'm paying for premium and the ability to download music, then why can't I have immediate access to this music all the time? Better yet, why not give premium users a tab at the bottom where we can tap and have all of our downloaded content right there? Where IOS vs. Android comes in is that IOS has the "slide to add to queue" feature and has had it for year, while android hasn't even gotten any significant type of facelift or improvements to user interface for multiple years. The "slide to queue" feature may not sound like too much until you realize that on Android you have to go into the menu on each individual song, wait for it to load (which sucks if you have little or no wifi because it still tries to load the "see artist/album etc."), and then find and click the "add to queue" button. All of which apple users have been able to do with a single swipe for around a year now. Why don't we get the same updates/treatment? Is it because there's no real competition like apple music on Android? Why is user interface feel like it's being pushed aside as a whole? The home page feels absolutely useless. All it gives me are podcasts when I have listened to less than 20 minutes of podcasts as a whole on spotify? Why can't I just see music that I might like or from similar artists etc.? This is the page you put me on when I click on the app, WHY DOES IT FEEL USELESS? And what have they been doing (aside from probably bug fixes) instead of improving the app? I really like spotify, I think that the music sharing and song radios are great and I've used spotify for 7 or more years. But the more I've been using it lately, the more I feel like switching to youtube music. I'll be interested to see if/when I get a response and if anyone else is experiencing these problems
Thank you for the quick reply! I cleared my cache files so I'm hoping to see those improvements. And I realize that every music app doesn't have that great of a home page but I just thought that it would make a great addition. But I feel like my main question still hasn't been answered, and I realize that I asked a lot of questions so I'll just ask the one now:
If you think other users might also like it, go ahead and create an idea on the relevant idea board. We always take new ideas and feedback into consideration to improve the app. Here you can read more on how ideas work.
We also suggest checking this help article for useful tips on how to submit an idea. As a heads-up, it's good to know that the higher the number of votes an idea gets, the more likely it is for the idea to be implemented.
Can you let us know how many items you have in your Library - playlists, albums, Liked Songs etc.? On some devices very large libraries, containing 10,000 + playlists and songs, can slow the app significantly.
In order to test is this is an account or device related issue, it's a good idea to ask a family member to log in with their account on your phone and test if the app functions properly for them. Alternatively, you can make a free account for test purposes.
It's possible that there could be some sort of battery saver/ performance optimization enabled for the Spotify app from your phone settings. Go to your phone's app settings and locate the Spotify app:
Hi! I can't remember where and who gave me the solution, but I remember it had something to do with the SD card. I believe there was some app install info in the SD card and that was creating some problem. Try to uninstall Spotify and take off the SD card before you install it again.
I'm having the same problem, it's been like a month now or something. It also loads for such a long time when it switches songs. And that's with my downloaded songs, so there shouldn't be any buffering. Spotify has truly become unenjoyable. Or it takes so long to simply access the 3 button menu when I'm listening to a song to add it to the queue or just set a sleep timer.
Same with me, it's now a horrible experience to use the app and I've tried everything - deleted all downloads, reinstalled the app, cleared the cache. Nothing changes. Seriously considering giving up my account if this doesn't improve because it's just unusable now
Have you tried with a different internet connection? If you're using mobile data, let us know how the app loads with Wifi if it's possible and if you're seeing any error messages or simply that it's just loading.
I was having this same problem but I found a solution. I downloaded the Playlist I listen to so I don't have to use my data, but that was slowing down my spotify. I removed my downloads and it completely fixed my spotify.
The issue hasn't been fixed for me. I have tried everything from this thread, I don't have an SD Card. Both downloaded and not downloaded playlists are affected. I reduced the download quality to a minimum, still issues. On WiFi and on mobile, issues.
If you've also gone over the steps, mentioned by @Ivelina, let us know the requested details as well:
We'd like to know what your device is, alongside its OS version and your Spotify app version.
Much appreciated! We'll be on the lookout for your reply.
for example the music is playing in the background with my denon receiver and i want to watch a video on my phone and to raise the volume up - the volume key raises the volume of spotify instead of the media..
However, you can manually change the volume of the sound in the phone by tapping on the 3 dots at the top in the volume bar and it'll display different volume bars. There you'll be able to choose the volume for the device and modify it from there.
This is something that cannot be managed from within the Spotify app itself. If you're using Spotify Connect and playing music on another device on your WiFi network, and the app is running in the background of the phone, the music will still be streaming from the phone itself. As @Novy has suggested, since Spotify is a media app, the media volume keys will be controlling the active streaming app.
Totally agree with dangerous, I was trying to turn up the volume on a BBC Iplayer programme I was watching and it turned up the volume of spotify in my wife's car to MAX whilst she was driving - nearly causing an accident.
No idea why spotify has started to be prioritised even when playing on other devices - even over the media active on the phone. On my Android it even comes up as Spotify volume NOT media - they are shown separately now.
I'd also like a solution to this issue. It's unacceptable that this can't be addressed in spotify settings. We have a very powerful home sound system, and sometimes when I put my phone in my pocket the volume keys will get pressed and absolutely demolish everyone's ears in the house, even when spotify isn't the active app. I'm thankful it hasn't damaged our speakers yet or caused hearing damage.
I'm having the same issue. Maddening!! I have rebooted my Android. I have rebooted Roku. I have checked the "3 little dots". I have worked with my Android sound settings. I have turned off Bluetooth. I have rebooted again. And after reading about others having the same issue, with no concrete answer from Spotify, my only choice is to uninstall Spotify, and next step is to subscribe to a competitor and discontinue Spotify. Ridiculous there is no resolution since the first complaint in 2021.
Found this page as im searching for a answer on how to be able to control the Spotify audio with my volume keys on my new Pixel 8 Pro. I came from Samsung and I loved seeing able to manage Spotify volume on the Spotify connect device by just putting my hand in my pocket and go for the volume keys.
It's because of the stupid "Spotify connect" feature. Turn it off and your volume will no longer be stolen. It will go back to the previous behaviour of only needing Spotify active to affect its volume instead of taking over volume all the time even for devices halfway around the world and not running on your phone at all.
If you haven't already, it's worth running a clean reinstall of the app by following these steps. This will help removing any cached files that might be causing trouble. Make sure to restart your phone afterwards.
For starters I've tried uninstalling and reinstalling the app, force closing and reopening the app and even clearing the cache manually. The music will only play for a few seconds to a minute then it'll stop and I have to press play again which will restart the song.
In this case, we'd like to gather some additional info. Is this happening over WiFi? 3G/4G? Both? Do you notice any difference if you switch the internet connection you're using? Give it a try and let us know how it goes.
It happens on WiFi, 4G and 5G. Each one is the same, it'll play for roughly a minute then abruptly stops. I'm testing it on my iPad Pro 2017 and it's working fine so it is the android app itself that this bug is affecting.
Would you mind sending us a screenshot of the message you mentioned you received? It'll help us visualize better what you kindly described. Be aware this is a public space, so please don't share any personal info on the screenshot you'll send us.
On another note (and just to confirm), is there an external SD card installed on the affected device? If yes, you can remove it and reinstall the app in the internal memory of your device. Make sure to use the app without inserting the SD card again. Let us know how it goes.