Canon Scanner Pdf
Kristin Klodzinski
Emails and calls to Cannon technical support have not helped. After two rounds of the typical "reinstall...", they sent some patch, which did not help. This seems to be a known problem in user reports and the Cannon support staff, but no solutions.
It works until the next reboot. I keep the Services app pinned to my task bar with Name sorted in reverse order so I can quickly get to the WIA service. I have uninstalled/reinstalled with the latest drivers and software and nothing else works for me.
Is the scanner connected directly to a USB port on the laptop or motherboard? Since you have already investigated the software route, have you tried replacing the cable and testing on a different port?
Desktop, usb via hub. I don't see how it is hardware, since it works fine always after reboot for a day+, and then fails. I can try moving the connection after a failure, but hardware wouldn't give that symptom i don;t think.
Hi Guthrie. I see that you are getting a TWAIN driver error (80FF0001) when you try to use your imageFORMULA R40 and you have installed the patch we sent you. If you did not reach out to us after installing the patch, please call us at 1-800-652-2666, Monday - Friday 8:00 A.M. - 8:00 P.M. ET (excluding holidays). If you have already contacted us, we recommend that you check with your computer's manufacturer. We have seen that security programs may interfere with the TWAIN driver, so if you have any running, you can contact the company that makes that software. Thanks for your contributions to the community.
I would like to see some logging information from your tool, or some resolution of the actual error message. So far I have only gotten generic responses - Reinstall, try this patch, update, maybe it is hardware (which symptoms do not match), ...
I am having the same problem, however re-booting does not work for me. What did work for a few days was moving the usb cable to another usb port, but now that does not work. So my scanner is useless for now.
I have an R40 scanner for a year or two years and I recently changed my computer, which is a Samsung Book 4 Edge. I tried to install it exactly as it says in the manual, but even though I connect it to the computer, restart it, or try it in various w...
Hi Community - This is a new scanner setup for DR-M260. We uploaded the Canon DR200 series driver and the Kofax VR5.2.1 driver. We are trying to set up with Perceptive Content Imaging system. Perceptive Content only recognizes Pixel and TWAIN as t...
I've been using my Canon Scanner for a couple of years with zero problems, until recently. I'm using a Windows 10 Pro version PC. The info I see says it will run on XP/Win 7/Win 8....Yet it ran fine on my Win 10. Is there anywhere I can get the4 driv...
I have a computer running Windows 11 ver 22H2. I download the 9000F MarkII Scanner Driver Ver. 1.02 (Windows) from -9000f-mark-ii. Under the "More download info" link it says support for Windows 11 was adde...
Hello everyone,I'm currently facing an issue with changing the output file name from a barcode detection zone in CaptureOnTouch V5 Pro. The software scans the whole barcode correctly, but I can't seem to find a way to instruct it to drop the first 5 ...
I have had a Canoscan 9000F since they were first introduced. I have used it successfully for many years, but find myself without the scanning software because the last PC it was installed on, crashed. Now the scanner is not supported and unless I ...
Hi, I have my scanner setup but need some help with what software is needed to actually read the barcode and save the barcode number as a .pdf file tag. I've read about a bar code module needed. I've installed the software Capture On Touch V4 Pro th...
Hi.I just bought a CanoScan 9000F mark ii and it works great except one thing. I bought the scanner used and the previus owner had lost the film racks. So i made one out of cardboard (it didn't scan without anything blocking the light). The problem n...
I recently got a new Canon 400 LiDE scanner. It did not come with a USB type A to USB type C cable, instead it came with a USB type A to mini USB cable, which does not fit the port. I am using my own USB A to C cable which I owned previously.I am usi...
Although the information in next link from Apple pertains to AirPrint compatible Printers / Scanners - the same type of Network Connection is required to the two devices to see and communicate with each other
Do try the demo version of VueScan . I used it on my very old Canon scanner with Ventura and earlier systems. I like it better than the apps that came with my scanners. You don't need to get the subscription version as the subscription only gets you compatibility with new scanners. Once you have it for your Canon you won't need the updates.
Thanks. I was on the phone to Canon for an hour or so earlier. They couldn't find any logical explanation and told me to contact Apple. I've tried two different Apple technicians and they couldn't help either. Told me to go back to Canon. So I'm basically going round in circles.
Hi, and thanks for your reply. I did resort to photographing, but I need the scanner to create handouts for my classes, and the quality of a photographed document isn't good enough. Also, the file size seems to be much much bigger than a classic scan.
Thanks for sharing your experience. I'm having the same issue so will save time going to Apple and Canon support. My workaround was scanning to card and then uploading that to my MacBook. A bit of a hassle but it worked. If you find out more, without buying new printer, please share! (I'm with you, that 2.4gHz band business is hurting my head. I just plug in!)
I just bought this printer and have been trying to get it to work with my Mac that's running OS X 10.7. At this point, I'm at a loss; I've tried plugging the scanner into the computer via USB, but that doesn't seem to get it to connect either.
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
If I don't figure this out soon, I think I may have to return it and find something else that's more Mac-friendly. I'm pretty tech savvy and am usually very patient with things like this, but I have no idea what else to do... I've spent several hours trying to get it to work.
Hi Whatisaclaire!
Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
You will need to have the Canon IJ Network Scanner Selector EX running on your computer in order to scan wirelessly. To ensure it is running, from the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon. If you still experience difficulty scanning, please call or email us using one of the methods on the Contact Us page for further assistance.
I have the Canon MG5750 and get the same error. Do I need the Canon IJ Network Scanner Selector EX? If so, where do I find it? I have installed printer, scanner and drivers multiple times... Thanks for any help!
Since recently using an Epson scanner (to scan slides) which is not connected except when used , I am unable to scan from my Cannon 7700 Series printer / sacnner. and get the above message.. printing is fine.
If I go through Applications etc I find it only recognises an old Canon printer (6300) I used to use and does not recognise the 7700 series - I have reloaded the printer driver but this does not help.
...so, basically, they just told me to unplug it and replug it. Not helpful at all. I'm stuck. I have no idea how to fix this. Obviously there's some communication from the scanner to the computer, since it automatically boots the scan utility. But I just get the error message
Very disappointed. There's nothing wrong with the machine, as I can actually get it to work on my husband's Dell. Is it possible there's a software problem with getting it to work on Mac , running El Capitan?
Thnanks for this - but of a long ork around. Two things. Why is there no simple solution to this dilemma in the Quick Menu? And, I cannot help but wonder why when in Set Up I click on how to set up for Sierra on a M
I had the same problem, and as CasCyber said, it worked from System Preferences, and I was somewhat relieved.
But it's not convenient to go there every time, so I tried reinstaling the IJ Scan Utility. Once I installed it (I guess it overwrote the old one), it now works fine!
I have tried EVERY "fix it" I've found on Google and nothing is working. I've changed my computer to Power Saver battery option -- didn't work. Changed the suspension on the USB port...didn't work. Yes, I'm using a 3.0 USB port on a Dell Inspiron 17 5000 series laptop. I have Windows 10 and I think that's the #1 problem --- Windows 10.
I've installed two different drivers that's supposed to work... didn't. I've installed it via the CD-ROM, didn't work...uninstalled and re-installed via the website... didn't work. Nothing is working.
Should I just return the scanner and go with a different brand of product? I already have trouble with my Canon MG3500 series printer so.. I should have known better than to buy a Canon portable scanner.
Since the LiDE 400 uses the USB connection both for communication and for power, try plugging in the laptop to external power when using the scanner. Usage of the USB connection when running on battery power can reduce the electricity (and thus also the USB signal strength).
My problem is slightly different in that I am not using a laptop and so your suggestion is of no help to me. Also it was working fine for months and I was in the middle of scanning and it just stopped.
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