Watch American Pie Movies

[Grethe Presnar]

MyiPhone will not play aa inflight movies. I have been on 5 flights and no movies will work. The ads work just fine. However, after I watch the ads I get a spinning icon on my screen that never goes away. The movies do not work.

Apple cannot hack into someone else's app and fix their problem. AA has had a longstanding problem of failing to update their app when new versions of iOS come along, I believe they contract with a company to develop their app. If you are able to see the adds but not the movie that will be a Digital Rights Management block and is put in by the people that are supplying the movie. Do you have an account with AA to pay for the movie?

BTW, this is primarily a user-to-user technical support site although there are some Community Specialists that answer posts that go unanswered by a volunteer after 12 - 24 hours. I would strong suggest you call AppleCare so you can relay the details of your issue and they can pass it along to AA.

I was not able to fix the problem during the flight. I used a laptop computer running windows that worked fine. My iphone is running Software version 15.0.1 I have another American flight coming up on November 1st. I'll try additional troubleshooting steps then and update the results here.

My wife and I could not stream any movies on our recent trip via American Airlines to Cabo and back. As previously described in this thread, we could see the ads prior to the movies and could watch trailers, but the movie start arrow did nothing. I have an iPad with up-to-date iOS and an iPhone 13 Pro Max, my wife has the latest iPad and an iPhone 12 Pro, all with up-to-date iOS...nothing worked. Pretty frustrating!

I can confirm I was able to see a movie using iOS 15.1. However, one thing I did note is I flew on an Airbus aircraft (versus a Boeing plane) and the movies instead of being supplied by viasat was being supplied by airbornemedia (gogo inflight). So I'm not sure if this is the reason why or if it's because of the OS update. I'd like to assume it's because of the update.

The issue you're seeing isn't related to our connectivity solution; the problem has impacted all Apple customers that attempt to play DRM content with a Safari Browser. You'll need to upgrade your iPad to iOS 15.1 before your next flight. Any Apple devices attempting to view Wireless IFE content when running iOS 15, 15.01, or 15.02 will result in the end-user receiving an error that this user witnessed during his flight. Let us know if this works.

I'm running iOS15.1 on my new release iPad 9th Gen. Had the same problems described on a domestic flight last week, even tried deleting the AA app and then re-installing it before my next flight. Flew yesterday on an AA aircraft using viasat again but issue still exists. Very frustrating, and since I'm currently running iOS 15.1, the issue is obviously beyond just the version of iOS.

The issue was thought to be fixed on IOS 15.1. Problems exist with the older IOS 15 versions, but not versions earlier than 15. The comment above is the first to mention a problem on IOS 15.1, while some others say it fixed the issue. I haven't flown yet to try the new IOS. I have no idea at this point so I plan to fix my problem by not flying AA anymore cross country until they figure it out.

OK so flew two flights this weekend, both with Boeing aircraft and using Viasat. Used a 2017 iPad Pro and iPhone 13 Pro Max, both with iOS 15.1. Was able to see movies, however with some caveats. Please note:

With the iPad it was a bit tricker. When I opened in Safari, movie would play, but it seemed to be taking a lot of processing power. I could not scrub the video, difficult to maximize screen, etc. However, when I used the trackpad on my Smart Keyboard to maximize the video, then everything ran perfectly. I had to do it this way because when I pressed with my finger it would take too long for the iPad to respond. When maximized it was like I was watching a movie downloaded on my device.

I traveled in late November and movies would not play on my iPad Pro. Like other posts, the commercials would play just fine but the movies would not play. I did upgrade to iOS 15.1 per the comments in this thread and the movies are now playing on my iPad. As someone else mentioned, the movies controls (play, pop-out screen) are a little finicky but seem to work. My opinion is progress but still not perfect.

More than a decade ago back in Myanmar, I was sitting on the couch with my older cousins, waiting for my cousin Thet to turn her laptop on to watch those movies about high school. These are some of the best memories of my childhood.

I loved the movies because they showed schools that were different than my school in Myanmar. We wore old-fashioned uniforms, studied hard and had little time with friends. We had extra night classes and tutors, too. Watching American girls in movies wearing fashionable clothes, getting into good colleges and dating blonde boys with charming smiles started making me want to go to a high school in America.

Growing up in Myanmar, I spoke Burmese. Watching an American movie with no subtitles could be frustrating. I started becoming curious about what people were talking about in movies, and this attracted me to learn more about another language, English.

American movies about high school also hide some important parts. Movies rarely show the struggle of taking AP classes, preparing for the ACT, worrying about financial aid, anxiety over grades and responsibilities such as paying bills.

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But, to be honest, I still find American movies far more interesting. Netflix does have a few Chinese dubs if you switch the account language, but they're not many. Mostly it's just Shrek and a few Netflix originals.

In the past, the Chinese iTunes movie store allowed me to buy pretty much anything I wanted in dubbed version, even The Empire Strikes Back, but it's been shut down and I didn't keep the files before that happened.

So, how do you guys outside of China find your fix of Chinese dubs? I was able to trick Amazon China into selling me Kindle books, so there must be a way to do the same with movies somewhere else. Of course, the return of the iTunes movie store would be amazing, but I'm not counting on it.

Since you only want a few movies, why not buy the discs? Searching ebay for movie name mandarin seems to turn up what you want; I guess just be careful of country of origin if Taiwanese Mandarin would be a problem.

I would suggest you keep trying Chinese/HK movies and TV with a Mandarin soundtrack. You may discover directors/actors you like and they will show aspects of the culture which won't be present in dubbed American movies.

Now that you mention it, perhaps I should try to look for the Stars Wars set next time I go to China or a DVD store in HK. The choice in HK is not so large. Quite interesting to know Empire strikes Back was dubbed in Chinese. I will go have a look for a Chinese dubbed version.

yesasia and ebay are both no good for any of the movies I'm looking for. if you just search for region 6 movies with mandarin dubs, you'll find some stuff, but if you're want something specific it's probably not there.

using taobao in china would probably work too...but you have to be careful because sometimes the movies only give you english sound with chinese subs. it can be hard to tell from the taobao listing :/

I happened by a HK store last night. It had the six Star Wars films but the owner said only three of the films had Chinese. I looked through some other western movies - other additional dubbed languages were French Spanish Thai Russian but not much choice for Mandarin.

I ended up buying a couple of old Stephen Chow movies. An italki teacher suggested that I rewatch those in Mandarin instead of Cantonese as the newer Chinese films are less entertaining. Not sure if the subtitles are still available as an srt. If they were, I could have a go at creating an Anki deck.

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