Inreinstalling, I thought I clicked on "no, I don't want dropbox to backup my computer" but apparently I clicked wrong because it started a backup that I couldn't stop in any way besides using the Pause Sync option.
So I let it back it up all the way and then turned off the automatic backup on the website, hoping it will delete the backup, but it didn't.
Now I have a backup of my computer on dropbox, which I don't want, and I can't just delete the folder because it deletes things in my computer too.
I tried with a couple of files, and deleting them in Dropbox deletes the original file, almost as if it's not a copy.
It wouldn't let me unsync everything per se, so I had to sync everything but one folder, go ahead until it let me set up the syncing again and unsync that folder. Weird I know, but it worked in letting me unsync. Anyways.
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Hi @daphne and thanks for answering!
I did, I checked again just now and it let me sync and unsync again, but unsyncing doesn't seem to eliminate the folder in Dropbox and when I try to move it to the trash it says it's moving 15.000 files or something so it definitely isn't empty...
When I click in, it's like it's not even IN dropbox but instead it brings me to the C: folder so it doesn't look like "Computer > Desktop > Dropbox > My PC > Documents" which is where I am directly before I click on "Computer files" which brings me to "Computer > OS (C:) > Users > Caterina > Documents"
On the website there seems to be no automatic backup settings, is this normal?
I hope this additional information helps!
well in my case, "BACKUP" deleted everything in my desktop folder, documents, and downloads. on the web, i was able to restore about 18 jpegs, but nothing else.
lost all my PDFs, everything. and now i am screwed....
my options....null, as how ever dropbox did this, file recovery cant even find the files....
This would be one of the most perplexing and infuriating irritations about DropBox. Period!!! The method to do this simple task is amazing complex and most of the examples given in the help menu are not just frustrating, but do not work because the screen menu is different to what the help menu says. Never ever will I use this useless program again!! Seriously, why make it so complicated to simply undo a simple backup process and why in hell would you ever ask a computer to backup to DropBox and then once they are deleted from DropBox they are automatically deleted from your computer!!! WTF? And still after all this time I keep getting messages about upgrading my DropBox because its full and they hold you ransom because if you delete the damm application you lose all your data from your computer!! Nonsense!!
Yes, exactly -- backup made it impossible to save my documents, deleted my most important folder, renders files unfindable on the desktop where I used to just save them as well as inaccessible from my other devices... It apparently deleted my filing system and added it all to two folders, one is called 'Dropbox' and the other is called "My files on dropbox" but neither of them is complete. Fortunately there is ONE reliable version of Dropbox available from the taskbar icon on my desktop. But Dropbox, accessed from Myfiles, from the desktop icon, or from my laptop, it doesn't contain the files I need even if I did upload them from the taskbar icon.
I only did the backup because Dropbox kept pestering me to do it, also. I've spent a lot of hours on this so far. Also, Help hasn't answered even though I have a paid subscription. Supposedly my Plus version doesn't pay for great tech support. I think if it's Dropbox's fault they could afford to support us...
Dropbox used to be a very straightforward, very useful, very understandable tool. Then Microsoft bought it. The marketing folks there seem to deviously see it as a milking tool to get customers to use and upgrade to more and more features and space, but with a hook: you can't delete files in the backup without deleting them everywhere... It's designed bloat. It has taken over my computers also, loading every file of every computer onto every each one until there's no space. If you delete the backup you delete the file. Dropbox has gone from a beautiful powerful, understandable tool, to a nefarious, complicated, insidious monster. This was very short sighted of Microsoft. They couldn't keep it intuitively simple. I am copying files from Dropbox slowly and carefully, until there are no more files in Dropbox, all safely sequestered away. then purge Dropbox. If Microsoft has a more straightforward version or method, they have buried it.
Depending on your plan, the sheet owner/admin may be able to access the activity log and request a snapshot of the sheet prior to the changes. You will be sent an excel file that you can import, or use as a reference to manually reverse the changes.
Thank you very much, @KPH! I did check the Activity Log to see what was recently changed and based on that I had to manually revert the data. Luckily, the changes I needed to undo were less than a hundred. I'm on a Business Plan, I'll try to learn more about that backup you mentioned. Cheers!
I opened a support ticket, but I can't close this pop-up no matter what I click or what browser I use and I'm wondering if anyone has any insight. I'm LOCKED OUT of my work because of some stupid UI refresh alert. ?
Is there any way to undo/redo work in Dropbox paper? I am working online at PC, so that may not be an option, but I wonder if it's possible. I am not talking about restoring an older version of a file. I want to know if I accidentally delete part of my work, can I just undo it or will I need to recreate what I lost.
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Thank you Jane. That worked. I have used the functions control C and control V, but I wasn't familiar with control Z. That's useful and it worked for me when I tested. That's really what I was looking for. Going back to an earlier version was already clear to me, but that's also a helpful tip.
While trying to add a picture to my Paper's file, I hit "enter" and all of my collaborated notes, titles, and pictures were deleted. Is there a way to recover my Paper's file with all of the last information inputed before the deletion?
Thank you, Jane. I found out how to recover my Paper document, but now I can't access the comments that were left on photos. They seem to be there, but as soon as I click on them to read the whole comment, they seem to condense and move upwards. It won't allow me access to the comments.
We do have an undo button for several actions taken within Asana (mostly after deletions) where an undo box will appear in the bottom left corner of Asana for around 10 seconds. It will enable you to undo the last action you took.
When editing a marketing e-mail, we need an undo button. Several times, I accidentally deleted an entire section by clicking somewhere, and then that whole section that I had created is gone, and I have to re-create it.
Hi @mcheuk, thanks for taking the time to provide your feedback. I have some good news here, we just released undo/redo for the email editor today! You should find a new undo/redo button (along with keyboard shortcut support) inside your drag and drop email editor now.
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