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Aide Broeckel
I've seen several questions about this, but never an answer. On several streaming services like Netflix, Hulu, Paramount, etc, I was getting a black screen with no video and could only hear the audio. I use Chrome, but checked Safari and was also getting the issue. I followed all of the troubleshooting steps on Netflix's website; still nothing. However, I found a fix so I wanted to share:
Unfortunately, this doesn't help my issue at all. I have been struggling with this ever since I bought a MacBook Pro. This issues happens with Hulu, Paramount+, Peacock, etc. I can't rely on my Mac to stream video. I have to get my iPad Pro for that ?. I tried Safari, Chrome, and Edge and issue is the same every time. I think this is a Mac related issue rather than a browser issue. I am going to contact apple support on this and will update here.
I have been struggling with this forever and couldn't figure out why it was so intermittent. I finally figured out why on my system it was happening. I use multiple screens and will stream while I work. While working I sometimes need to create a video of my screen so I'll pause the streaming, and open up Camtasia to record my screen. If any screen recording software is open all the streaming services will only show black screen with audio. Make sure you have any software that records your screen is closed out. For me that is Snagit, Camtasia, Vidyard, ect.
I had similar problem. I have macbook2023 connected to monitors through dell d6000 universal docking station. Since dell uses DisplayLink technology.. as soon as I connect MacBook to docking station .. currently running Netflix video turns blank with audio streaming on...
I have also been struggling with this forever too. It started again this morning and thankfully found this post. I had my iPad plugged in as a monitor and it turns out this was the cause! Can't believe I'd never noticed this correlation either. Thanks for solving this mystery!
So it was a crashed background process which led to the black screen issue. The Mac even said "Your screen is being observed" at the user login. That may could happen with similar recording software / screen recordings as well.
Just talked to thew Apple Tech support and got a resolution. This is happening due to an interference from one of the "Login items" load during the startup and running in the background. In my case, it was the DisplayLink drive I have installed to support multiple monitors. When I disable the DisplayLink, the issue was resolved immediately. If you don't use DisplayLink, you can troubleshoot the issue by starting Mac in the Safe Mode. Please follow steps below.
Please stream videos in the SafeMode and see if the issue exists. If you can watch videos in the Safe Mode, then issues is with one of the login items and/or extension you have installed. Please restart the Mac. After that, start disabling login items one-by-one to find the defective item.
oh man, but this doesn't help much if you don't use chrome at all and you are still getting the black screen. this is such a puzzle and I am really really surprised no one has found causes and fixes for this yet. like its happening at least twice a month for me now on any streaming that isn't Netflix and I ONLY use safari.(but I still checked the others and they all have same prob too) I have done so much troubleshooting, restarting, turning off any ad blockers and pop up blockers, clearing cache (pain the the rear too that one), and logging in and out of everything all the way to restarting the internet and computer for a full restart cycle. I just wanted to watch some wheel of time on my day off. surely, someone out there knows why this is happening? (MacBook Pro with M1 and Ventura)
Same issue. Was able to make the changes in Chrome and am able to have both sound and video when screen mirroring to TV. Still black screen when trying to screen mirror movie purchased from Apple TV from Mac to TV. Works perfectly when using iPad. Odd.
Was trying to Chromecast Screen or Apple Mirroring The Matrix on Max.com and filter it via ClearPlay but the video was not showing up only the audio... Tried updating/upgrading chrome, ClearPlay extension and nothing... Came across this amazing apple community post and BAM... was able to Chromecast Screen or Apple Mirroring with video and audio... Thanks for taking the time to post.
THANK YOU for this comment!!!! This is what solved my problem! I checked all my apps that records screens and they were not running. I have been trying to figure this one out for so long. Why on earth does iPad sidecar cause this? That is so crazy!
Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
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Are you wondering, "Why can't I play Netflix on my projector?" It can be frustrating when your projector doesn't cooperate with your streaming plans. In this article, we'll delve into common reasons why you might encounter this issue and provide practical troubleshooting tips and fixes to get your Netflix streaming on your projector back on track. Let's unravel the mysteries behind this problem and find solutions to enhance your viewing experience.
If you're currently facing the issue of "you can't play Netflix on your projector," there's no need to worry. We've got solutions to get you back to enjoying your favorite Netflix shows and movies on the big screen. In this section, we'll explore common problems and provide guidance on how to watch netflix on projector seamlessly.
Netflix uses HDCP (High-bandwidth Digital Content Protection) technology to prevent unauthorized copying of digital audio and video content. If your projector or HDMI cable does not support HDCP, it will not be able to stream Netflix. You may encounter an error message regarding HDCP compatibility, or you might see a blank screen when you attempt to stream Netflix content.
If you're encountering the issue of why isn't Netflix working on your projector, it may be due to unsupported app or software problems. This is particularly common with older projectors that may not have the capability to support the Netflix app, or when the streaming device connected to the projector is running on outdated software. Symptoms include the Netflix app being unavailable, failing to open, or crashing unexpectedly.
If you're wondering "why can't I connect to Netflix," especially when trying to stream via a projector, it could be due to connectivity problems. A weak or unstable internet connection is often the culprit behind streaming disruptions. Symptoms of such connectivity issues include constant buffering, frequent loading interruptions, or an error message indicating a connection problem.
If you're experiencing the issue where "I can't watch Netflix" on your projector, it could be due to resolution and format incompatibility. This means that your projector may not support the specific resolution or format of the content you're trying to stream from Netflix. Symptoms of this incompatibility include poor image quality or error messages indicating that the format is not supported.
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