Hp Officejet 7610 Manual

[Dinah Lianes]

Isee that you are looking to replace the printhead for the Officejet 7610. There are two way, if the printer is in warranty you can call our Phone Support. If the printer is out of warranty, you can check the HP Parts Store to place an order.

Hi Andy, just FYI the printhead in this printer is considered to be a non-replaceable part. You might end up causing damage if you try taking it out. There are other printers that have removable printheads, and these have levers at the side making them easy to take out....

Ciara or whatever your real name is - please answer the question. The poster is a trained HP serviceman. Provide the part number for the replacement printhead, and a service manual or other instructions on the proper procedure to replace the part. Not the entire printer. Not the ink cartridges. Not a referral to other printers that DO have replaceable heads (and why doesn't HP list this in product specs - after FOUR printers that 'fail' with 'missing or damaged printheads' at very low volume and no support from HP, being able to replace the heads is important.

I purchased an Officejet 7610 to print 13x19 photos. When I eventually needed it to scan and fax, I found that the scan head was crooked, such that all my faxes and scans were slanted. I couldn't find a way to fix this, so I bought a replacement. HP's website suggested the 7740, which only goes up to 11x17, so I keep the 7610 around for 13x19 prints.

I would still like to get into the 7610 to fix the misaligned scan head (so I can ditch the 7740 which has problems of its own) but can't find a service manual for it.

I'm an experienced IT professional with training in repairing office machines, so I'm qualified to do the work. I just need to know how to get the coverplates off.

I need more information to assist. From the information provided it appears the settings in the driver have been set to reverse order or back to front. Please provide the below information as well as check the quick steps to make sure the settings are changed to reflect the job desired. If you would like more information about your product, Click Here.

3. Under the advanced or layout tab, under layout options be sure page order is set to front to back. Under shortcuts and finishing select print on both sides and flip orientation. Click ok on all dialog boxes.

Thanks for the reply. Try a duplex job from an alternate program (ex: Word), and let me know what happens. Is it printing is correct order now? Are you networked wireless or Ethernet? Check to make sure bidirectional support is enabled under the ports tab of the printer properties dialog. Has the duplexer been removed and reseated? Let me know and we can go from there.

Thanks for the response. Try the below options that may help. If you are still experiencing issues after these options have been explored, contact HP technical phone support to explore all options. The paper jam could have damaged a sensor. Has the duplex option ever worked?

2. Connect the device with an Ethernet cable to eliminate wireless communication issues. Connect Ethernet cable to port on printer then connect to router. Once a valid IP is obtained connect a new printer through software in the HP folder (start-all programs-HP folder-device folder-setup & software-connect new printer)

I have Windows 7, have tried removing the duplexer and replacing it following the directions mentioned earlier in the thread. Tried uninstalling and reinstalling the printer. I have looked under Printer Properties/Device Settings, and it says the Automatic Duplexing Unit is "installed."

I hate to hear you are having the same issue. If you are unable to duplex copy there is a hardware issue present. If you have tried all steps in the thread, a semi-full reset may help. If you would like to try the reset I can send the steps in a private message. This will require that you do not publish the steps. If successful it will completely clear the memory and restore all defaults. This reset should only be used as a last resort. I suspect the agent will attempt that on callback. If you still unable to duplex from stand alone mode (copy) after all options are exhausted, then the unit will most likely need repair or replacement. The phone support agent will be able to discuss all options based on warranty status.

I looked further online and discovered this review: -officejet-7610

Here it suggests that " At this price, however, it's a shame that duplex printing isn't standard."

If this is indeed that case then I bought this product under the pretense that it was a duplex printer. No where on the box or paperwork or in the shop was there any mention of having to buy a duplexer. If this printer does not duplex as standad then HP can expect many refund claims.

Marketing communications must not mislead the consumer by omitting material information. They must not mislead by hiding material information or presenting it in an unclear, unintelligible, ambiguous or untimely manner.

I hate to hear you are having issues. The Officejet 7610 Wide Format e-All in One Printer is a duplex unit, however it is clearly stated Here the automtic two-sided accessory must be purchased separately if not bundled with the purchase. For this unit this feature is optional; as such it will require an additional purchase. You should still be able to manually duplex though. This unit supports a wide variety of duplex paper sizes not supported by many printers on the market. Click Here to view paper handling specifications for duplex printing with this printer. In the review indicated it appears the accessory was not installed, which would result in the outcome indicated. Feel free to contact HP phone support to explore pricing options for this accessory. Click Here to access global contact information.

Some users for this thread have indicated a duplexer has been purchased and installed, while others have indicated it has not been purchased yet. For this unit auto-duplexing is only supported if the duplex accessory has been installed. I apologize if any confusion was caused as the assumption was each user had purchased the duplexer as indicated by the purchase specifications and manual. Click Here and Here to verify optional duplex accessory information. This will be required to complete auto-duplexing tasks. Manual duplexing should still be an option if unable to purchase the accessory.

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