Logitech Rally Bar Camera

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Dinah Lianes

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Aug 3, 2024, 11:40:59 AM8/3/24
to gantcharsappto

Fast forward a bit to COVID and the demand for these stupid over priced things skyrocketed beyond the normal heavy duty enterprise folk. I literally spent millions of dollars buying these for school systems in 2021, and deployed them throughout most of 2022 and early 2023.
Logitech Rally Plus - Overview, Setup and Demo (youtube.com)

What was 3 years ago a $1500 camera is now selling on ebay for around $200, and they are a hell of alot better than anything you can buy as a webcam, and a hell of alot cheaper than buying a DSLR/capture card.

The huddle room is designed for a small group of team members to concentrate on the specific details of a project without the distractions that often occur in an open office. The space is smaller than a typical meeting room, accommodating just a few people. A minimalistic technology approach is taken within these rooms. These spaces typically include a display for content sharing and a wireless collaboration gateway for connecting personal devices. This system is managed over the network and supports a wide variety of smartphones, tablets, and laptops. An Extron ShareLink wireless collaboration gateway enables secure connection to the display and prevents unauthorized access to the corporate network. When the meeting space is not in use, the display provides digital signage content.

Huddle rooms with video conferencing capability enable internal collaboration with remote team members at different geographical locations. This system utilizes the Logitech Tap System, enabling meeting attendees to use the full range of Microsoft Teams Rooms System conferencing features. This system provides convenient HDMI connectivity at the table. Cable management and AC power provides easy accessibility. A Logitech MeetUp Camera is mounted below the display. AV signals are sent from the Tap through a NUC and Extron HD CTL 100 Workspace Controller to the display, enabling automatic display control.

Meeting rooms accommodate more attendees than huddle rooms. They are designed for content sharing and collaboration with minimal setup and configuration. This system supports connections for one HDMI and one VGA source. The occupancy sensor works with the HC 404 to automatically power up the display when the room is occupied. Each source can be easily selected using the Show Me buttons, and minimal user interaction is required to operate the system. Cable management, AC power and push button source selection and an occupancy sensor for display power control is provided. AV signals are switched to a single flat panel display.

A meeting room with video conferencing offers more functionality and space than typical huddle rooms and enables presenters to share content with remote team members. This system combines Zoom Room System conferencing with intuitive AV system control. The switching system supports HDMI and VGA at the table plus control of the display. A USB speakerphone manages room audio and a Logitech Rally camera is mounted below the display. The speakerphone, camera, and display are connected to the resident PC running the Zoom Conferencing application. The room also features cable management and AC power connectivity at the table, and USB extension for the speakerphone.

Meeting rooms provide a more formal setting for meetings and collaboration. Accommodating up to 8 people, they are larger than typical meeting rooms and are generally equipped for multi-purpose gatherings. This system supports connections for one HDMI and one DisplayPort source at the table. It includes a touch panel for AV device control as well as cable and AC power management. CATx cable is used for signal transmission within the room. The room size requires an audio system for sound reinforcement with Logitech Rally speakers delivering consistent sound levels across the listening area..

Conference rooms provide a more formal setting for meetings and collaboration. Accommodating up to 12 people, they are larger than typical meeting rooms and are generally equipped for multi-purpose gatherings. This system supports one HDMI at the table and BYOD wireless source connections with the ShareLink Pro 1000. It includes a Logitech Tap for AV device control and a Cable Cubby 100 for cable and AC power management. CATx cable is used for signal transmission within the room. Rooms of this size require an audio system for sound reinforcement and the Logitech Rally speakers deliver consistent sound levels across the listening area.

The large conference room accommodates up to 20 people and includes video conferencing capabilities, enabling team members in remote locations to participate in meetings. The room includes advanced control capabilities and can be used for collaboration, presentations, and video conference calls. This system supports connection of three HDMI sources and one DisplayPort source at the table. It includes dual displays, touchpanel control, a resident PC for soft codec video conferencing as well as cable and AC power management. The room size requires an audio system with full-range, ceiling mounted speakers for sound reinforcement.

Huddle rooms with video conferencing capability enable collaboration with team members at remote geographical locations. This system utilizes BYOD or the Logitech Tap System. BYOD allows use of any videoconferencing solution or the Logitech Tap enables use of Microsoft Teams Rooms, Google, or Zoom. The system automatically switches to BYOD when the USB cable is connected to the laptop allowing use of the Logitech MeetUp and display. This system provides convenient HDMI connectivity, cable management, and AC power at the table.

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We recently deployed Teams Rooms devices across our org. We have about 60 devices currently, all Rallybar w/ Tap and Intel Nuc. I've notice that randomly some devices will get stuck at a blank black screen after nightly reboot. I initially thought this was an issue updating from Teams Rooms v. 4.10.10.0 to 4.11.12.0, however today we had 3 devices get stuck that had already updated to the latest version.

We are having the same issue on our end, too. 20 out of our 50 Rallybars with Taps/Intel Nuc's seem to have this issue every single day so far this week. It's become very frustrating and word is starting to get around that our Teams meeting rooms are starting become....unreliable.

The recommendation from @CheetoChester has worked great on a few Logitech Taps that were already on Windows 10, version 20H2 and only installed the Intel Iris Xe Graphics driver version 30.0.101.1191 after the Windows 10 Feature Update. We can just roll back the drivers as recommended.

However, if the drivers were installed before the Feature Update to 20H2, with the Feature Update installed after the drivers, then the button to "Roll Back Driver" is simply greyed out. We have almost 20 endpoints which fall into this category, as they were all deployed in the past 2 weeks.

Something tells me this will require Intel to publish a newer driver version before we see any real relief. They did release 4 newer sets of drivers since version 30.0.101.1191, which can be found on their support website, though this version is still the latest showing for the Intel NUC that was bundled with the Logitech Tap.

We also introduced another problem (static coming through the rally speaker) during our troubleshooting which according to logitech is caused by latest bios on the NUC. Suggested workaround is to disable Intel Platform Trusted Technology setting in the BIOS, which will kill bitlocker in the process.

@hrcc-cg This is so frustrating, we have only two systems but have the same issue on both with a frozen display every morning. I too got the information from Logitech support to upgrade all drivers (through Windows Update) and we have a "crackling" sound in the MIC now and really low volume on the speakers (We have Rally Medium).

We come across a few users reporting that the NUC MTR systems appear to be frozen or unresponsive after the nightly reboot or after displays go into sleep mode. Tap appears dark and unresponsive. The only recovery is to press and hold the NUC power button until the system shuts down and then power it back on. The root cause is an Intel Iris graphics driver update that was pushed via a Microsoft update.

In light of the latest version(30.0.101.1960) of the Graphics driver released by Microsoft on 10/05/2022 and the fact that you already rolled back to 27.20.100.8935 with no improvement, I would suggest updating the Graphics driver to see if that helps. -graphics-windows-dch-drivers.html

It was also reported that Static noise is heard on Rally Bar, Rally Bar Mini or Rally system connected to the MTR NUC when the system is idle and not on a call.
These issues started after the customer recently updated the NUC BIOS to version 0064. Intel is investigating the issue and has paused the BIOS firmware update version 0064. Microsoft MTR Premium has also stopped pushing this BIOS update via their service. The below workaround worked for most of the users.

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