You're in a challenging situation. There are some members of this group who were using Gallery 2.3.2 up until recently and I hope some of them will chime in with some suggestions or instruction -- but if you don't know your admin log-in name and password, that makes actually getting it back up and running problematic. Besides, there's probably not much point because Gallery 2 will no longer run on most hosting server accounts because of the move to PHP 7.
First, let's clarify
what happened when you went into Cpanel, clicked on
Softaculous and installed Gallery 2.3.1 from there. What
Softaculous did was create a standard Gallery 2 installation
into a folder on your server account, exactly the same as if
you had uploaded the Gallery 2 setup files and installed
Gallery yourself. Gallery is not actually "running on Cpanel"
-- it is running from its own folder in your Godaddy
web-hosting account. Cpanel is just a collection of tools for
working on your hosting account.
Softaculous will not automatically update a program it has installed -- you have to tell it to do an update. So, unless you told it too, you are still running Gallery 2.3.1 -- which is the next-to-the-last version of Gallery 2. The final version was 2.3.2, released in 2012.
If you accepted the default options when you had Softaculous install Gallery, then there's a folder in your Godaddy hosting account called " gallery " which should be where all of your gallery files and images live. There will be quite a few sub folders under the main " gallery " folder. It sounds like you already know how to use the Cpanel tool "File Manager" to poke around in there and see if you can find the sub-folder where your images are stored -- just be careful and don't delete or change anything in the gallery installation. Doing that would make an already bad situation worse.
As for where your
images are "hiding" -- It's important to know that the Gallery
2 database itself does *not* store your images inside it
-- it only stores text and number data... things like names,
descriptions, user comments, number of views and other
"metadata" -- plus it stores a text reference to where each
one of your actual images are stored. You can backup your
database and browse through it so see those comments and
things, but making a database backup will not get you your
So where are they?
Unless something was changed during installation, your images
should be located in the " gallery " main folder in a
sub-folder named " gallery/g2data/ " probably in another
sub-folder called " gallery/g2data/Albums/ " and various
sub-album folders below that. They are not in any special
format, they are sitting there in the same format they were in
when you originally uploaded them into Gallery 2. They can be
copied out of those locations into other locations on your
account (or downloaded to your computer).
My thought is that you
would be better off just copying all of the your images out of
your gallery/g2data/Albums/ folder(s) and putting them into
a new folder on your hosting account outside of "gallery" --
call it something simple like "oldimages". Once you have your
old images in a new folder you can then either work with them
in your hosting account or download them to your computer --
or install some other gallery type program using Softaculous
and upload your old images into it. The Piwigo app is a very
popular choice and it's available for installation using
You probably know that your hosting account (and Gallery) use the PHP scripting language to make things work. The current version of PHP is 7.
And that's the big
problem: Gallery 2 will simply *not* run on anything
higher than PHP 5.6 -- so there's not really much point
in trying to bring your old Gallery 2 installation back to
life because one of these days (soon) Godaddy is going to tell
you they won't support any version of PHP 5 anymore -- if they
haven't already done so. If
Godaddy has already set your hosting account to PHP 7 then
Gallery 2 will never run on it again no matter what you
do. But if you really like Gallery and want
to continue to use it, that's where we come in: You can do a
manual install on your Godaddy hosting server of the latest
version of Gallery 3 (version 3.l.3) and put your images into
it. Gallery 3.1.3 runs fine on PHP 7. Gallery 3.1.3 is not
currently available for installation by Softaculous, but doing
it manually is a simple process.
So I suggest:
1) Find out which version of PHP your Godaddy hosting account is running. This information can often be found listed in the Cpanel "main page" but the easiest thing may be to call Godaddy Tech support and ask them to tell you. The best thing about Godaddy is that they do have real live tech experts you can get hold of on the phone. You have to wait 15 minutes or more on hold, but you can get through to them and get answers about things like this.
2) Confirm where your images are located so you can get them out from under the " gallery " folder umbrella.
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