Bussiness proposal for toll free incoming number and virtual receptionist service

[neharika monga]

Dear sir,

We are proud to introduce our organization ZNI Wireless Pvt. Ltd. to you. Our organization was incorporated in 1999 with a customer base of over 40,000 all across India ranging from individuals to corporates like ABN Amro Bank, Anand Rathi, YOU Telecom, BESCOM, TCS etc and presently it has three offices in Lucknow , Mumbai and Gurgaon. Our organization deals in toll-free numbers, CBS, Bulk SMS, IVR(Interactive Voice Response), short codes(shared sms code and dedicated sms code). In this mail I would like to familiarize you with ourtoll-free/CBS service.  

 **5 Reasons You Should Have a Toll Free Number for Your Business**

 1. Improves Customer Satisfaction

Toll free numbers improves the overall customer satisfaction ratio.
It’s really irritating for customers to pay for the initial
interaction with the company or to find a contact number in the bunch
of numbers given on a site or in any directory. While a toll free
number gives a one point contact for sales inquiries and after sales
support calls.

 2. Easy To Remember

Toll free 1800 numbers are very easy to remember as business can
choose numbers resembling the business name e.g. 1800-200-ZIFFY
(1800-200-94339), which is far better than having a xyz number.

 3. Credibility

Toll free number gives credibility to your business and gives
assurance to customers that its not a fly by night kind of business
with a temporary phone number and address.

 4. Portability

Due to the 1800 masking you can run your business from any where in
the world and your customers will never know about your location. You
can even distribute your calls depending upon the originating city for
proper call handling.

 5. Marketing Tool

Nothing can beet a free medium in India for marketing purpose. When
you are offering a toll-free number be assured than you will have lot
more queries than what you have expected. 

Extra services :

CRM Panel : With complete live call logs
IVR: Interactive voice response
Line hunting: call forwarding on multiple lines

Click to call: connects your website visitors with your sales or support executive in just one click

Service Plans for Toll Free 1800 & Missed Call

Service Type	Monthly Rental (Rs)	Call Charges / min(Rs)	Security (Rs)	Free Call Value (Rs)
Toll Free Incoming (1800)	1499	2.3	2200	200
Missed Call (0522)	1000	0.1	2200	NA
Virtual Receptionist	250	0.75	NA	NA

*Setup charges Rs 2000/- one time non refundable and govt taxes (service tax 12.36%) are also applicable. Minimum service period is six months or security amount will not be refunded.
Virtual Receptionist Billing terms is yearly i.e. Rs 3000/- will be charged in advance.

Documents Required

• ID Proof (PAN Card, Driving License, Passport)
• Address Proof (Phone Bill, Electricity Bill, Passport)
• Post Paid Bill (current) of the number on which termination/landing is required.
• Terms of Service (Signed & accepted by the authorized signatory)

 

-- 

Thanks and Regards,

Neharika Monga
Asst Manager, Business Development

ZNI Wireless Pvt Ltd

http://www.znisms.com

Direct No: 9935004856

Still using SMS SHORT CODE? You are outdated