Photoshop Fix Old Photos

[Kylee Evancho]

HelloJust wondering if anyone else is having an issue with this. I noticed the file extensions on the photos that won't open are capitalized while others that I CAN open are in lowercase. I didn't think that really mattered but even after changing them I still can't open the iphone images. They're simple JPEGs with the extension ".JPG"

I don't know why, but my up to date iPhone pictures will not open in the latest Photoshop. Indeed, if I just copy from the iPhone to the PC, the files will not open and don't evan have metadata. However, if I select a photo in the iPhone, I can email it to myself, then save the attached photo. The resulting saved jpeg has basic metadata (date and time but no camera or exposure info) and will open.

YES!! Looking for a solution too.. I have a client who sends me all of their photos this way and it takes me hours to screenshot them in order to use them.. and then quality becomes terrible as well. Adobe should be able to handle this !! I have even tried converting with an online converter and it still won't open them.

I have seen other reports on the forum that for some reason their default setting to produce .heic files had a .jpg/.jpeg extension, which obviously messes things up.

I can only speak about the experience of users in Photoshop Elements, but as @davescm has suggested, many phone applications do not use conforming jpeg specs. It is usually possible to open these files in an application that accepts these non-conforming files and simply save them. Adobe Photoshop Elements will then accept the file because the file specs have now been conformed. Examples of applications that will do this are the Windows Photos app or the Paint app. I know nothing about Macs so can't give you a suggestion there.

I had the same problem; the image did not open using Photoshop because of an unknown or invalid JPG marker type. After trying different options, I found out that it worked after I looked at the original photo I took using my iPhone. It had the live option on and I had to turn off the live option in it. Then, I airdropped it to my laptop and it finally opened in Photoshop. I'm using Photoshop 2020 and I noticed the file got bigger than the old live version that did not open. Essentially, the photo has to be without "Live" to open up in photoshop. I hope this helps.

So, if I understand all the replies here, Apple iPhones create offspec JPEGs. The solution is to replace just a simple File Open with at least two other steps, then followed with File Open. It's interesting what we allow Apple to get away with. If this were a Microsoft problem or an Adobe problem, there would be Flames from every quarter. Oh well, at least I know it's not me, and I have company.

I have same problem with PS 2024 and my new iPhone 15 Pro. Never had this issue with my old iPhone 11. However, some files come over as "HEIC" and those PS will open. But most are just jpg. As mentioned above, i can open in LR and export it, and PS will open it. I can even edit the photo in PS from within LR, no problem.

New info. Display iPhone folders in Bridge. Jpg files will not open into Photoshop; HEIC files will. Neither display thumbnails in Bridge. However, I used Windows explorer copy and paste to copy a jpg file from the iPhone folder to a new folder I created on the PC. The copy I put in a pc folder (copy-paste only, nothing else) acts like a normal jpg file: Thumbnail shows in Bridge, spacebar displays full screen, double click the thumbnail and the file opens in Photoshop. This also works with iPhone RAW files. Problem solved.

It's absolutely amazing to me that this problem has been occuring for at least 4 years now. I reported it back in 2020 and still Adobe doesn't even acknowledge the issue. I have thousands of pix imported into PSE13, just recently updated to PSE2020, and still no joy.

I found a Windows photo import and organizer program called CopyTrans Photo. It is capable of importing all pix from an Iphone, and will even convert them to .jpg on the fly. I was about to give up until I found it. I'm not a representative of that company, just someone who is very happy to have found the program. It works, and you can then import them into PSE.

* Open Windows file explorer I see Apple iPhone and under that Internal Storage. (Note if I don't select Allow in the previous prompt, then Internal Storage shows as empty.) Under internal storage there appears to be a folder for each month there are pictures or videos. In the listings, jpg, mov, and heic files all show as thumbnail images. I have previously selected "always" to Photoshop for jpg and heic files and Media Plater for mov files under Open With. Double click any of these files will open Photoshop or Media Player.

* In Bridge, all three file types show as PS or Media Player icons--not thumbnails. If I double click a jpg or heic file, nothing happens. Nothing. If I select a jpg or heic file and press the space bar, Bridge either reports an error and closes, or just closes. However, if I first COPY and PASTE those jpg or heic files from the phone to a folder on the PC, then the jpg files open when double clicked and display full screen when selected and space bar pressed. Heic files copied to the PC will open when double clicked in Bridge but only display an icon when spacebar is pressed.

* I have no idea what makes a picture on the iPhone a JPG vs a HEIC file. I have both "associated" with Photoshop. Best case for use is to copy files from the phone to a folder on the PC. Then, Jpegs at least are totally normal after being copied. HEIC files will open but not display full screen in Bridge. Jpegs opened in PS can be saved back as jpegs. HEIC files will open but save back as PSD files.

I think this sums up the state of iPhone files behaviour with Photoshop and Bridge. I don't know why, but it appears iPhone files are less than 100% compliant with file format standards. At present, I'm dealing with it.

If you have Lightroom Classic, likely as part of the Creative Cloud Photography plan, you can quickly transfer all your photos from Elements to Lightroom Classic with just a click. In Lightroom Classic , select File > Import a Photoshop Elements Catalog... Information from your Elements catalog; including photo ratings, people tags, and other data; is preserved in Lightroom Classic.

With the Creative Cloud Photography plan, you can take your digital photography to the next level. Creative Cloud Photography plan gives you access to all the essential photography tools, including Lightroom Classic and Photoshop, that let you quickly create incredible pro-quality digital images. Read more about the Creative Cloud Photography plan.

Catalogs from earlier versions of Lightroom Classic, including public beta releases, must be opened and updated before they can be imported into another catalog. See Upgrade a catalog from an earlier version of Lightroom Classic.

Only photos that exist in the current catalog are imported. Lightroom Classic determines a photo is a duplicate (already in the catalog) if it has the same, original filename; the same Exif capture date and time; and the same file size.

Replace metadata, Develop settings, and negative files to override all the settings in the current catalog. If you choose this option, you can select the Preserve Old Settings As A Virtual Copy option to keep a backup. You can also select the Replace Non-Raw Files Only option to avoid replacing raw negatives. If changes to raw negative files affect only metadata, selecting this option helps save time.

Replace metadata and Develop settings only to leave the negative files (the source photos) unchanged. If you choose this option, you can select the Preserve Old Settings As A Virtual Copy option to keep a backup.

If photos in the current catalog are missing and can be found in the imported catalog, indicate whether you want to update the metadata and Develop settings for these files. Select the Preserve Old Settings As A Virtual Copy option to keep a backup. If the photos missing in the current catalog appear in the imported catalog, specify whether the missing files are copied and where they copied to.

You can use the search feature to locate a particular photo, or scroll through the library. You've indicated you're using Yosemite which is a bit old, so your "Media Browser" may look different. You can also use the this Media Browser to go through albums to find the pictures you want. Using this browser method will load the edited image.

You can also drag the image thumbnail from the Photos window to the website, but it's not always clear what that does-- for me it exports the edited picture, but that may not be the way your version works-- dragging is iffy.

Making Photo books seemed easier with the old iPhoto-- now you send the pictures to the company of your choice. If you control-click on a picture and choose "Create" it will send you to the App Store with suggestions of places that will take pictures from Photos and make books or calendars or whatever. I have used a company called Mpix, but I didn't use the Photos interface-- I sent the pictures to a folder and sent the folder to the company. You just have to see which company works best for you.

It looks like you're running Yosemite, which is about six years old (about 75 in computer years!) Are you running the program Photos, or the old iPhoto? The number of editing tools has really blossomed in the last few years.

I have a brand new Mac. I found the photoshopping tools but when I transferred the edited photos to Shutterfly, it transferred the unedited version. I was used to using the Apple photo book software and loved it. Now I am struggling. I make lots of photo books.

Suppose you have 15 images you need to edit all in the same way. It would be tedious and time consuming for you to open and edit each image especially if the editing entails a lot of steps. Photoshop allows you record and save an action then apply this to a batch of images.

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