[Html Email Templates For Whmcs Template

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Hanne Rylaarsdam

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Jun 12, 2024, 11:33:30 PM6/12/24
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To add any custom email templates, access the tblemailtemplates_backup table that was created at the beginning of this guide. Use that table to gather the data for the custom email templates and add them via the WHMCS admin UI under Configuration > System Settings > Email Templates.

You can configure a universal header and footer to use in all email templates. The header will display at the top of every email template that the system sends. The footer will display at the bottom of every email.

Html Email Templates For Whmcs Template


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The default language when you edit an email template corresponds to the language that you have selected in the Localisation tab at Configuration () > System Settings > General Settings.

The exact list of fields you have available in any email message appears directly below the message box with the field description and merge field code. Clicking on the description will insert the merge field at the point of your cursor in the message.

We recommend that you avoid php tags in your custom email templates for security reasons. However, if you need to use them, we recommend using the EmailPreSend hook point to create your own Smarty merge fields to run your custom PHP logic.

I have about 50-60 email templates in the backend of WHMCS under Setup > Email Templates. What I'm finding out is that when I send some of these templates to clients, the formatting gets all screwed up.


The first few communications that you have with a new customer are incredibly important: they set the tone for your business relationship and create your customer's first experience of the service you provide. WHMCS sends many emails for you as you build a relationship with your customers. For example, in WHMCS's MarketConnect, each service has its own Welcome email to send automatically to new customers.

On top of giving a great first impression, this also lets you give the right information at the right time, to set your customers up for success from day one.

WHMCS makes customizing emails like these welcome emails simple. It only takes a few steps to get everything set up.

Customizing EmailsFrom the WHMCS Admin Area, go to Configuration > System Settings > Email Templates. For this example, we'll customize an Open-Xchange Welcome emails.

Under Product/Service Messages, you'll see all of your product or service-related emails, including the emails that WHMCS ships with by default, MarketConnect emails, and any custom emails you added.


You can customize any of the emails you see in this list. Click the Edit icon for the one you want to customize. Here, it's Open-Xchange's welcome email.


From here, you have access to a full-featured text editor to edit and format your message. You can also add attachments to send and add CC and BCC recipients.

Use the comprehensive list of merge fields to include dynamic content in your message. For example, if you put $service_domain in the message body, it will be replaced with the associated domain name when it's sent to your customer.

Email templates support the Smarty templating engine, allowing you to use conditional logic as well as other Smarty plugins and modifiers. For even more control over your message, you can click the Code icon to directly edit the HTML code for your message.


Once you're happy with your message, just click Save Changes.

Testing Your MessageIf you want to test your message, the method to use will depend on the type of email template. For Products/Service Messages like the one in this example, you can do this in a few simple steps.

First, if you don't already have one, create a test client account and use it to purchase a product or service. This will allow you to send a message only to this client.

Then, go to the client profile for that client and find that product or service in the Products/Services page. From the More menu in the corner, choose Send Message.


You'll then have the option to choose any of your Product/Service messages.


Click Send Message and your message will be on its way. When you receive it at your test account's email address, you'll be able to check it to ensure that it looks the way you want it to look. Then, it will be ready to start sending to your customers.

Sending Welcome EmailsYou can customize any of the emails WHMCS sends to really make them each your own. For more information about customizing email templates, check out our documentation.

Instead of using options Manage Languages, I have override all English default language to my native language. I have seen so far that there is no option even for Full Admin to reset default.
I think these functions should be added by WHMCS, because lot of users could just be open a ticket for small issues that if you just a had a option to backup and reset all to default.

PS: would be better for WHMCS and all members here to, if WHMCS had a guru Staff that will be watching post and capt some improvements that are really easy to implement instead us to submit a future request all the time and waiting 3 to 6 years for easy improvements that also will help WHMCS reducing amount of tickets to be opened.

Thank you for your post, while this is not a feature that we have I can see the benefit and will flag this with the team, there was an old feature request -default-email-templates however it was archived as it only received 4 votes.

If you do require a copy of the templates they are stored in the database, so you could extract them from a fresh database or contact us for assistance on getting a extract of the Email Templates Table.

aren't they also available in /resources/sql/install/tblemailtemplates.data.sql ? if so, they could be restored via SQL - but only if you know what you're doing and after backing up the existing database table first!

I create this thread to show that these small changes will improve platform to be better and also WHMCS will benefit with that. I have another WHMCS installation with fresh install, so I could easily copy those template and fix my issue...but I a m looking for to have this system with easy way to overpass a situation like that...not going to PhpMyAdmin and running some query...End users want to fix thinks in their environment (Web Browser), that is way I create this post, hope that WHMCS think about that.

WHMCS allows you to modify and even create your own custom e-mail templates. For instance, if your client submits and/or replies to a Support Ticket the WHMCS Ticket System will receive their submission and modify the status accordingly. You can, however, create an email notification to alert you when a client takes action on a Support Ticket. In this guide you can learn how to create a ticket email notification using WHMCS.

Congratulations! Now you know how to create a custom email notification. Be sure to check out our guide on how to assign a custom email notification to a Support Department using WHMCS.

I'm creating a custom WHHMCS order template from scratch. I've created a folder neworderform and put it in /whmcs/templates/orderforms. I put a file cart.php in it, and it shows up as a new theme under General Settings > Ordering, but when I go to =neworderform, I just get a blank page and don't see the content of my file.

The module will allow you to easily personalize each brand by adjusting its client area template, logo, language and many other elements.
You will be able to assign clients to brands and migrate them, as well as assign products and ticket departments to every brand.
Moreover, you will be able to configure payments gateways, customize invoices, add relations to knowledgebase articles, downloads and more - each action can be taken per brand.

Note: If you have not used any of previous Multibrand versions before, after the module's activation, the first brand will be created automatically by default based on the main settings of your WHMCS.

Note: Once the configuration of your brand is complete, you will need to set up a CNAME DNS record before the brand is published (status - enabled).
This record will point the branded domain towards your main domain used by WHMCS. To learn more about setting up the CNAME records, proceed to this section.
Do not forget to publish the brand as soon as the CNAME record is spread worldwide.

You can check the list of the currently available gateways in the Feature List.
If you are interested in using a payment gateway that is not yet available, please contact our Support Team and we will try our best to implement it in the future releases.

To add a new payment gateway configuration, press the 'Add' button.

Note: Remember that the 'Price Override' option has to be enabled. Otherwise, the service prices will still be taken from the main WHMCS settings.
To start, select the product, addon or domain tab and click the 'Add' button. In the following example you will see how to add branding for product pricing.

Note: Availability of billing cycles, prices and currencies to be edited depends on their main configuration in WHMCS.
If one of them is not available for branding, it means that there is no corresponding configuration in the main WHMCS.

In addition, you can manually manage, assign and unassign selected items to the brand.
Do not forget to check the 'Branded Admin Area Functionalities' section, where you will find more brand relation management functionality outside the Multibrand addon.

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